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Lead Data Analytics Manager

Cardiff

  1. Full time

Closing date

14/05/2021

About the job

Job Opportunity

We have an opportunity for an experienced Financial Services Data Analyst to join one of the fastest-growing parts of Admiral Group.

Our Data Vision and the Team's Purpose

At Admiral Financial Services (AFSL), we believe that understanding and engaging with our customers is central to everything we do. The way we gather, analyse and understand our customer data will be critical to the launch and success of our propositions. We believe that the right way to scale our business is to intelligently automate so that our amazing colleagues can focus on the value-add interactions with our customers and other stakeholders.

All of this relies on us having a great set of data capabilities across technology, people, and processes which we on an exciting journey to evolve through significant investment.

The Data Science function is a new team that is here to supercharge our usage of data to support our stakeholders.

The Role Holder's Main Responsibilities

The successful candidate will be responsible for evolving our Data Analytics capability through:

  • Working with the Data Product Owner to ensure we have the right technologies in place
  • Coaching, mentoring and supporting Junior Data Analysts
  • Code and outputs reviews
  • Maturing the quality of our work
  • Supporting the Executives in answering difficult questions using the data
  • Working with the business and Data Analysts to design appropriate analytical projects

The Role's Objectives

Data strategy| You will understand our strategic plans (data, business, and product-level) and create meaningful data sets for modelling and analysis. You will source and access data from within the group as well as external. You will define analytics around customer behaviours (and help prioritise customer groups) through their engagement/lifecycle and use this insight to improve the likelihood of our success.

Shape technology and ways of working| Working with our Data Product Owner to steer and shape the platform which we use to create first-class, technology-led processes.  We'll also be looking for you to play a role in embedding new ways of working such as Agile 

Tool creation and deployment| Working with our managers, you will understand their campaign objectives and work with them to source, select, and access the best data to achieve their business aims. You will make data available in formats, timings, and quality that accelerates the success of the business campaigns.

Problem-solving| Working with our managers you will understand our aims and use a range of analytical, strategic, and communication techniques to produce a set of recommendations based on data. You will deploy accessible visual aids (dashboards etc.) to enable us to track performance. You will work with test groups to test and prove assumptions on customer behaviours.

Engagement and presentation| You will keep abreast of new trends and developments in technology and data analytics. You will promote the use of data as a key part of our strategic development. You will present insight and learnings in an accessible but compelling way to support our managers in making well-informed decisions.

Business partnering| You will effectively communicate the status, value, and importance of data to partner with AFSL managers as an SME. You will engage with relevant teams in the Admiral Group (Data and Analytics community) to drive collaboration and development of Data Analytics across the business. Where appropriate you will work with other companies to develop bespoke solutions or new capabilities.

About You

You are curious and analytical, and someone who enjoys understanding the complexities of a market or how a business works.  You can disseminate complex data and make this interesting and engaging to others. You also care deeply about improving the ways things work and creating a system that benefits all.

Skills 

  • Deep understanding and interest in data and how this can be deployed to drive adoption and growth of new propositions
  • Commercial experience using SQL, SAS, Python, and BI Tools (such as PowerBI or Tableau)
  • Experience in a financial services analytical function
  • Familiar with data storage technologies and management tools - big data solutions
  • Adept in the extraction of both structured and unstructured data from multiple sources

Experience

  • Minimum of 2 years experience working in Analytics or associated field (ideally overseeing a small team in a Financial Services organisation)
  • Minimum of a degree in Computer Science, Mathematics, Physics, Engineering, Statistics, Finance or another technical field
  • Experience in using data insight to drive business decisions, growth, and innovation
  • Experience in sourcing data sets through purchase and partnerships
  • Excellent communication and interpersonal skills with technical and non-technical audiences and a desire to work within a fast-paced, dynamic team environment
  • Experience in Agile ways of working would be advantageous

Additional Information

In this role, you will work closely with our Data Engineers and Scientists and report to the Head of Data Science.

We’re a big believer in personal development and preparing you for success in this role as well as your next.  We’ll provide a range of on-the-job training as well as other opportunities to learn all the key skills you’ll need.

Due to Covid, the whole Admiral Financial Services is working remotely. We will provide you with everything you need to work comfortably from home.

We expect you to be working remotely for the foreseeable future, however, once it is safe to return to the office, we will have days when the whole team comes together to collaborate. You can decide if you want to come to the office between 2-5 days per week.

About AFSL

Admiral Group is a FTSE 100 Financial Services company with a presence in eight countries. The company was set up in 1993 as a car insurance specialist, but since then the Group has expanded in other countries and other insurance verticals such as household and travel insurance, in loans, price comparison platforms, and has developed innovative products.

Admiral Financial Services was formed five years ago and has been an amazing growth story with major aspirations to grow even further. This means we are now looking to enhance all our capabilities, particularly how we leverage data and automation.

The Group has 7 million customers worldwide and employs over 11,000 people across its operations. Admiral is a growth story with an enviable track record of strong financial performances, ROE consistently over 50%, a turnover of £3.5 bn, and a profit before tax of £520 m in 2019.

Admiral’s philosophy is that ‘people who like what they do, do it better’ and Admiral is proud to offer an open culture where achievement is rewarded and recognised and where coming to work is exciting every day. In 2019, Admiral received a special award from ‘Best Companies to Work For’ as the only company to feature within their rankings since they began 20 years ago: a true testament to the Group’s culture.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible. 

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