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"Tell us about yourself." Explain your previous roles, education, hobbies and interests and don’t forget to expand. We want to know what these experiences have taught you. Elaborate on how you can use what you’ve learnt in the working environment. Be mindful not to overshare and keep it professional. "What are your weaknesses?"Pick a weakness relevant to the role you have applied for. Make sure to explain what you have done / are doing to improve in this area. Some people think picking a strength and spinning it to seem like a weakness will come across better, but it doesn’t feel honest and can insinuate you are not self-aware. It’s ok to be honest – none of us are the finished article. "What are your strengths?"Pick strengths that are relevant to the role and provide examples to support your answer. Read the job advert beforehand and familiarise yourself with essential and desirable skills – this will help to ensure you’re showcasing the skills the recruiter is looking for. "What do you consider to be your greatest achievement?"If the interviewers don’t specifically ask for a ‘professional’ example, it’s OK to draw from personal experience, however, you should always make sure you’re able to relate it back to the role you are applying for. The main thing to cover is why you are proud of this achievement, what it taught you and how it has prepared you for this role. "Why do you want this job?"Show off your knowledge! The interviewer will want to know you’ve researched this role and the company. You should know a fair bit about the role you’ve applied for – read the job advert, visit the career site and follow the company pages on social media platforms. Explain what attracted you to this position. You may wish to talk about the company benefits, the working environment, the opportunities and why you think you’ll be successful. "Where do you see yourself in five years?"Be honest and be realistic. If you want to progress that’s great, but suggesting you want to be the CEO within a few years might be unrealistic. Think about the opportunities available to you in this role, not only will this show you’ve done your research, but it will also show that you are willing to work hard and are keen to progress. If progression is not for you, that’s also fine. You should explain how you plan to continue to do a great job and all the skills you have that will enable you to this. "Why do you want to leave your current job?"Be honest and be professional. Be diplomatic in your answer and don’t forget you’re in an interview. You may want to use this question as an opportunity to talk about the new role and why you are excited about the prospect of joining this company. "Why should we hire you?"This is your chance to set yourself apart from other applicants. It’s tough to compare yourself to strangers but use this opportunity to talk about your strong work ethic, relevant skills and passion for the role. Expand upon your answer and provide examples – this is usually one of the last questions in an interview and you don’t want to miss out on this last chance to impress the interviewers. "Do you have any questions?"Lots of people think they must ask a question at the end of an interview, but if the interviewers have been comprehensive in their explanation, then you might not have questions. This is fine - don’t feel like you must think of something, but equally, make the most of this opportunity to discuss anything you’re unsure about. Here’s some of the questions we regularly get asked at the end of an interview:What do you like most about working for *insert company name here*?Would you like me to expand upon any of my answers or examples?Are there opportunities for training and development in this role/department?What would you say are the most challenging aspects of this role?What are the next steps of the process?
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Nick joined Admiral Claims back in 2015, since then, he has worked in Bodily Injury, Telematics, Claims Project Management Office and is currently a manager within the Claims People team. What is your role within Claims People? I’m a Claims People Manager, my role is managing Claims-wide initiatives for our staff to benefit from. I’ve recently been involved in a project around ‘Reward and Recognition’, it’s great looking at different ways we can recognise our staff for the hard work they do. Alongside this, I’ve been involved in improving our recruitment process and strategy, staff wellbeing and lots of other great initiatives. How did you get into your role and how does it differ from anything you’ve done before? I was working in Claims PMO (Project Management Office) when I read there was a new department being launched. The new department would be centred around our ‘people’ and ways to improve things for them, so I jumped at the opportunity. I was working on something similar and it was the perfect opportunity. This role differs from my previous roles in that all of our work is staff centric, it’s all about improving. From understanding how our staff are feeling, to helping them develop and grow within their careers, our department places their needs at the forefront of what we do and it’s brilliant to be a part of. We’re still only a year and a half in, but we’ve been able to make some really positive changes already and I’m excited for what’s to come.Favourite thing about your role?I love our team. We work closely together to manage the work we have. We’re incredibly fortunate to have years of experience on the team and there’s a real understanding of how things work and what matters most to people. I personally love seeing the end product of all our hard work. It’s not only rewarding but has a huge impact on the Claims function as a whole.Advice for anyone thinking of joining Admiral?Dive right in! Accept every opportunity you’re presented with. Admiral is unique in its make-up and encourages you to push outside of your comfort zone and more importantly, get involved. In every department there is someone sharing experience and knowledge or willing to lend a hand. All you have to do is say yes!