Sustainability

Building a sustainable future for our customers, our people, our business, and the communities we belong to.

We care deeply about doing the right thing, and our approach to sustainability reflects that. It’s built into everything we do, from the way we support our customers and colleagues to the way we shape our products and policies.

Our purpose is at the heart of it all. It guides how we work and helps us create the best possible outcomes for everyone who depends on us.

Download our latest Sustainability Report

Environment

As an insurer, we understand the impact climate change will have on our customers, teams and wider communities.

While we support our customers of today, we also have a responsibility to protect our customers and communities of tomorrow - and it’s not one that we take lightly.

That means being a responsible business in everything we do, whether that’s reducing our impact on the environment, paying our fair share of tax, or supporting the local areas where we work.

We’re backing the shift to a greener economy, and have set ourselves the goal of reaching net zero by 2040. We’re using the Net Zero Investment Framework, shaped by the Paris Aligned Investment Initiative, to guide us.

We’re serious about following the latest climate science to shrink our carbon footprint, and right across the Group, our people are stepping up through our Sustainability and Climate Change Working Groups. We’re proud to say that 65% of our energy already comes from renewable sources, and we’re working to push that even further.

Our Communities

Together For Better is our Group commitment to transform the lives of people outside of Admiral. Our local communities have nurtured our business and our people, and we’re passionate about sharing our success and giving back.

We encourage and support our colleagues to donate their time and skills, with benefits like two paid volunteering days per year.

We’re really proud that our community and charity work is led by our colleagues. They’re the ones who choose the local charities and organisations we partner with.

It means the relationships we build are genuine and grounded in what matters to our people, helping us make a meaningful difference in the communities we’re part of.

Community

We invest in the needs of our local communities.

In 2024 we committed over £3.3m to community investment projects here in Wales, in the UK and all over the world.

Whether it’s creating greener schools in Wales, helping flood-affected communities in Spain get back on their feet, or supporting students in Canada, we’ll always step up to help where we can.

Colleagues

We offer two paid volunteer days per colleague, per year.

In 2024 our amazing colleagues completed over 32,500 hours ‘Impact Hours, volunteering their skills and time to make a difference in our communities.

Careers

We partner with global and local organisations to help people outside of Admiral get jobs within our communities.

Whether through financial support with our partner organisations or through providing more practical help like mentorship, our assistance means more people can look after their future and secure sustainable employment.

We've created Sustainability Working Groups who discuss the impact of various sustainability elements.

Our Green Team raise environmental awareness through initiatives and collaborate with partners to promote education and tree planting.

We partner with Code First Girls to close the tech gender gap, offering free education and career opportunities for female and non-binary individuals.

Our collaboration with SEED Madagascar helps empower women who struggle with access to education, healthcare and employment.

The Global Emergency Fund has facilitated over £400,000 in donations for urgent needs, supporting various causes and global initiatives.

We donated to Stump Up For Trees in Wales, which plants trees and hedges on non-arable land,benefiting local communities and ecosystems.

From our colleagues’ nominations we supported over 200 organisations with Community Fund grants, spending over £100,000 in total.

Through our Match Fund initiative, we've matched over £64,000 in employee fundraising, supporting various causes close to our colleagues hearts.

We are committed to providing great customer experiences, our Group-wide test-and-learn approach ensures we continue to meet our customers’ current and evolving needs. Colleagues across the Group complete annual training in accordance with local regulation to ensure we are treating our customers with fairness and transparency. For example, in the UK, this includes training on Consumer Duty, Vulnerable Customers and Data Protection. This approach is reflected in our strategy, as we strive to maintain our customer focus by continuing to develop customer-centric propositions and services.

We have worked hard to continue to make a difference, and I am looking forward to us having even more impact for our people, our customers, and our planet in the future.”

Milena Mondini de Focatiis

Group Chief Executive Officer

Our goal is to inspire our people, our customers, and the communities that we serve to embrace sustainability in a way that is meaningful and impactful for them.”

Michelle Leavesley

Group Head of Sustainability

We continue with our work on our operational transition place and science-based targets and our commitment to embed sustainability across the business.”

Huw Llewellyn

Head of Property and Facilities

We are further enhancing our commitment to creating a more sustainable future by fully aligning sustainability with our purpose framework and by embedding both in all we do across the organisation.”

Keith Davies

Group Chief Risk Officer

List #1

Our Stories

Admiral Money colleague smiling in office

My non-traditional road to becoming a Chartered Procurement professional

Teaser

Admiral Money

Content Type

Blog

Publish date

03 Jul 2025

Summary

From Claims to studying for the Chartered Institute of Procurement Level 5 qualification, Georgie’s had quite the squiggly career here. The beauty of Admiral being a place Where You Can Grow & Progres

Teaser

Read on

Ben Moriarty

Grow and Progress

Career progression at Admiral Law: Shay’s journey

Teaser

Admiral Law

Content Type

Blog

Publish date

01 Jul 2025

Summary

At Admiral, we’re proud to be an employer for life and offer jobs with career progression. Some of our most inspiring stories come from people who had a willingness to learn and grow. Shay Dame’s j

Teaser

We sat down with Shay to find out more about his career journey and the support he’s received during his time here.

Read on

Lilly-Beth Garnett

Hannah Davies, Head of our UK Data Academy

What is the Data Academy?

Teaser

Business Support

Content Type

Blog

Publish date

01 Jul 2025

Summary

The Data Academy: our Data community With Tech and Data skills in high demand, we want to make sure our colleagues stay at the top of their game and invest in their development while at A

Teaser

With Tech and Data skills in high demand, we want to make sure our colleagues stay at the top of their game and invest in their development while at Admiral.

Read on

Carter Campbell

Grow and Progress

Becca, an Admiral pet claims handler, with her dog Willow

“Since joining Admiral, I’ve never been happier at work.” Becca’s Pet Claims journey in Peterborough

Teaser

General

Content Type

Blog

Publish date

26 Jun 2025

Summary

Joining a new company can feel daunting, especially when you've built a career elsewhere. But for Becca, becoming part of Admiral’s Pet Claims team in Peterborough wasn’t just a career move, it was

Teaser

Becca shares her journey so far, her aspirations for the future and her top tips on how to apply for roles at Admiral.

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Sophie Smith-Phillips

Environment

Our Communities

Community

Colleagues

Careers

Our Customers

Our Commitments

Admiral’s purpose is to “Help more people to look after their future. Always striving for better, together.”

Admiral looks to do the right thing, and this includes the approach to modern slavery.

Sustainability

Environment

Our Communities

Community

Colleagues

Careers

Scroll through to see some of the community projects Admiral Group and our colleagues have been involved with recently. We’re very proud to support these fantastic initiatives.

Our Customers

Our Commitments

Admiral’s purpose is to “Help more people to look after their future. Always striving for better, together.”

Admiral looks to do the right thing, and this includes the approach to modern slavery.