Sustainability

Building a sustainable future for our customers, our people, our business, and the communities we belong to.

We care deeply about doing the right thing, and our approach to sustainability reflects that. It’s built into everything we do, from the way we support our customers and colleagues to the way we shape our products and policies.

Our purpose is at the heart of it all. It guides how we work and helps us create the best possible outcomes for everyone who depends on us.

Download our latest Sustainability Report

Environment

As an insurer, we understand the impact climate change will have on our customers, teams and wider communities.

While we support our customers of today, we also have a responsibility to protect our customers and communities of tomorrow - and it’s not one that we take lightly.

That means being a responsible business in everything we do, whether that’s reducing our impact on the environment, paying our fair share of tax, or supporting the local areas where we work.

We’re backing the shift to a greener economy, and have set ourselves the goal of reaching net zero by 2040. We’re using the Net Zero Investment Framework, shaped by the Paris Aligned Investment Initiative, to guide us.

We’re serious about following the latest climate science to shrink our carbon footprint, and right across the Group, our people are stepping up through our Sustainability and Climate Change Working Groups. We’re proud to say that 65% of our energy already comes from renewable sources, and we’re working to push that even further.

Our Communities

Together For Better is our Group commitment to transform the lives of people outside of Admiral. Our local communities have nurtured our business and our people, and we’re passionate about sharing our success and giving back.

We encourage and support our colleagues to donate their time and skills, with benefits like two paid volunteering days per year.

We’re really proud that our community and charity work is led by our colleagues. They’re the ones who choose the local charities and organisations we partner with.

It means the relationships we build are genuine and grounded in what matters to our people, helping us make a meaningful difference in the communities we’re part of.

Community

We invest in the needs of our local communities.

In 2024 we committed over £3.3m to community investment projects here in Wales, in the UK and all over the world.

Whether it’s creating greener schools in Wales, helping flood-affected communities in Spain get back on their feet, or supporting students in Canada, we’ll always step up to help where we can.

Colleagues

We offer two paid volunteer days per colleague, per year.

In 2024 our amazing colleagues completed over 32,500 hours ‘Impact Hours, volunteering their skills and time to make a difference in our communities.

Careers

We partner with global and local organisations to help people outside of Admiral get jobs within our communities.

Whether through financial support with our partner organisations or through providing more practical help like mentorship, our assistance means more people can look after their future and secure sustainable employment.

We've created Sustainability Working Groups who discuss the impact of various sustainability elements.

Our Green Team raise environmental awareness through initiatives and collaborate with partners to promote education and tree planting.

We partner with Code First Girls to close the tech gender gap, offering free education and career opportunities for female and non-binary individuals.

Our collaboration with SEED Madagascar helps empower women who struggle with access to education, healthcare and employment.

The Global Emergency Fund has facilitated over £400,000 in donations for urgent needs, supporting various causes and global initiatives.

We donated to Stump Up For Trees in Wales, which plants trees and hedges on non-arable land,benefiting local communities and ecosystems.

From our colleagues’ nominations we supported over 200 organisations with Community Fund grants, spending over £100,000 in total.

Through our Match Fund initiative, we've matched over £64,000 in employee fundraising, supporting various causes close to our colleagues hearts.

We are committed to providing great customer experiences, our Group-wide test-and-learn approach ensures we continue to meet our customers’ current and evolving needs. Colleagues across the Group complete annual training in accordance with local regulation to ensure we are treating our customers with fairness and transparency. For example, in the UK, this includes training on Consumer Duty, Vulnerable Customers and Data Protection. This approach is reflected in our strategy, as we strive to maintain our customer focus by continuing to develop customer-centric propositions and services.

Our goal is to inspire our people, our customers, and the communities that we serve to embrace sustainability in a way that is meaningful and impactful for them.”

Michelle Leavesley

Group Head of Sustainability

We continue with our work on our operational transition place and science-based targets and our commitment to embed sustainability across the business.”

Huw Llewellyn

Head of Property and Facilities

We are further enhancing our commitment to creating a more sustainable future by fully aligning sustainability with our purpose framework and by embedding both in all we do across the organisation.”

Keith Davies

Group Chief Risk Officer

We have worked hard to continue to make a difference, and I am looking forward to us having even more impact for our people, our customers, and our planet in the future.”

Milena Mondini de Focatiis

Group Chief Executive Officer

List #1

Our Stories

“I've been working at Admiral since August 2024 - I can honestly say it's one of the best decisions

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09 Jun 2025

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Hear from our colleagues on why joining Admiral’s Household Claims department could be your best next step Looking for a fresh challenge in a growing department? You might just be in the right place

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An Admiral employee working with his dog

Exploring pet insurance jobs: roles and responsibilities

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20 May 2025

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Pet insurance jobs are among the most rewarding and in demand careers on the market. With the number of pet owners taking out insurance increasing to an all-time high of 4.4 million last year, it’s a

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Pet insurance jobs are among the most rewarding and in demand careers on the market. Here, we’ll take a closer look at our jobs in pet insurance.

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Admiral colleague riding a horse during USA road trip

Selling my free shares to go on a USA road trip

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General

Content Type

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Publish date

09 May 2025

Summary

Selling my free shares to go on a USA roa road trip Hi, I’m Aaron and I work at Admiral Money as a Senior Credit Risk Implementation Manager. Want to hear how I got to travel America without savin

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Share In Our Future

What Admiral looks for in a successful candidate

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Content Type

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Publish date

01 May 2025

Summary

There is no one type of Admiral employee. In our contact centre jobs, we’re always looking for people who can bring new experiences and perspectives. Are you thinking of applying for a con

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If you’re looking for an employer who values ambition, eagerness, inquisitiveness and a desire to learn, then a role at Admiral may be what you’re looking for.

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Kyle Meacock

Environment

Our Communities

Community

Colleagues

Careers

Our Customers

Our Commitments

Admiral’s purpose is to “Help more people to look after their future. Always striving for better, together.”

Admiral looks to do the right thing, and this includes the approach to modern slavery.

Sustainability

Environment

Our Communities

Community

Colleagues

Careers

Scroll through to see some of the community projects Admiral Group and our colleagues have been involved with recently. We’re very proud to support these fantastic initiatives.

Our Customers

Our Commitments

Admiral’s purpose is to “Help more people to look after their future. Always striving for better, together.”

Admiral looks to do the right thing, and this includes the approach to modern slavery.