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Sustainability

Building a sustainable future for our customers, our people, our business, and the communities we belong to.

We care deeply about doing the right thing, and our approach to sustainability reflects that. It’s built into everything we do, from the way we support our customers and colleagues to the way we shape our products and policies.

Our purpose is at the heart of it all. It guides how we work and helps us create the best possible outcomes for everyone who depends on us.

Environment

As an insurer, we understand the impact climate change will have on our customers, teams and wider communities. 

While we support our customers of today, we also have a responsibility to protect our customers and communities of tomorrow - making sure we can all share in our future, together.

That means being a responsible business in everything we do, whether that’s reducing our impact on the environment, paying our fair share of tax, or supporting the local areas where we work.

We’re backing the shift to a greener economy, and have set ourselves the goal of reaching net zero by 2040. We’re using the Net Zero Investment Framework, shaped by the Paris Aligned Investment Initiative, to guide us.

We’re serious about following the latest climate science to shrink our carbon footprint, and right across the Group, our people are stepping up through our Sustainability and Climate Change Working Groups. We’re proud to say that 65% of our energy already comes from renewable sources, and we’re working to push that even further.

Our Communities


 Together For Better is our Group commitment to transform the lives of people outside of Admiral. Our local communities have nurtured our business and our people, and we’re passionate about sharing our success and giving back.
 
We encourage and support our colleagues to donate their time and skills, with benefits like two paid volunteering days per year.
 
We’re really proud that our community and charity work is led by our colleagues. They’re the ones who choose the local charities and organisations we partner with.
 
It means the relationships we build are genuine and grounded in what matters to our people, helping us Make A Difference in the communities we’re part of.


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We invest in the needs of our local communities.

In 2024 we committed over £3.3m to community investment projects here in Wales, in the UK and all over the world.

Whether it’s creating greener schools in Wales, helping flood-affected communities in Spain get back on their feet, or supporting students in Canada, we’ll always step up to help where we can.

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We offer two paid volunteer days per colleague, per year.

In 2024 our amazing colleagues completed over 32,500 hours ‘Impact Hours, volunteering their skills and time to make a difference in our communities.

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We partner with global and local organisations to help people outside of Admiral get jobs within our communities.

Whether through financial support with our partner organisations or through providing more practical help like mentorship, our assistance means more people can look after their future and secure sustainable employment.

Scroll through to see some of the community projects Admiral Group and our colleagues have been involved with recently. We’re very proud to support these fantastic initiatives.


We've created Sustainability Working Groups who discuss the impact of various sustainability elements.

Admiral launch

Our Green Team raise environmental awareness through initiatives and collaborate with partners to promote education and tree planting.

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We partner with Code First Girls to close the tech gender gap, offering free education and career opportunities for female and non-binary individuals.

Admiral TV advertisement

Our collaboration with SEED Madagascar helps empower women who struggle with access to education, healthcare and employment.

Admiral TV advertisement

The Global Emergency Fund has facilitated over £400,000 in donations for urgent needs, supporting various causes and global initiatives.

Admiral TV advertisement

We donated to Stump Up For Trees in Wales, which plants trees and hedges on non-arable land,benefiting local communities and ecosystems.

Admiral TV advertisement

From our colleagues’ nominations we supported over 200 organisations with Community Fund grants, spending over £100,000 in total.

Admiral TV advertisement

Through our Match Fund initiative, we've matched over £64,000 in employee fundraising, supporting various causes close to our colleagues hearts.

Admiral TV advertisement

Our Customers


We’re committed to providing great customer experiences, meeting our customers’ evolving needs through a test-and-learn approach. Our colleagues across the Group complete annual training to make sure we treat our customers fairly and honestly. In the UK, this includes training about Consumer Duty, Vulnerable Customers and Data Protection. We’re all about customer focus – our strategy ensures we strive to maintain it by developing more customer-centric propositions and services.

"We're there for them,
when they need us most."

 Milena Mondini de Focatiis, Group CEO

Our Commitments

Admiral launch

Admiral’s purpose is to “Help more people to look after their future. Always striving for better, together.”

Admiral looks to do the right thing, and this includes the approach to modern slavery.

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Our Stories

grads to data leaders
From grads to data leaders: Life on Admiral’s Data Graduate Scheme

Teaser

Early Careers

Content Type

Blog

Publish date

21 Oct 2025

Summary

When you talk to people on Admiral’s Data Graduate Scheme, the same words keep coming up: supportive, friendly, opportunity, freedom. We spoke to Luna and Sahdiya, two recent grads to get their

Teaser

Read on
Samantha Stark

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Samantha Stark

Samantha Stark

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Samantha Stark

Ben Standish, Car Finance Product and Commercial Director, smiling at the camera
The secret behind Admiral Car Finance’s growth

Teaser

Admiral Money

Content Type

Blog

Publish date

16 Oct 2025

Summary

Admiral Money’s Car Finance product has come a long way since expanding into the dealer network just 12 months ago. Now available in over 500 UK dealerships, the team credits its growth

Teaser

Read on
Meg Evans

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Meg Evans

Meg Evans

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Meg Evans

How Ben from Travel uses his Impact Hours

Teaser

Business Support

Content Type

Blog

Publish date

23 Jul 2025

Summary

Impact Hours are paid, protected hours to spend on volunteering with local charities or organisations, and it’s one of the ways that everyone at Admiral is empowered to Make A Difference. Meet Ben f

Teaser

Read on
Sophie Smith-Phillips

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Sophie Smith-Phillips

Sophie Smith-Phillips

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Sophie Smith-Phillips

Two professionals looking at a laptop
How to get into Data Analytics?

Teaser

Early Careers

Content Type

Blog

Publish date

11 Jul 2025

Summary

Intellectually challenging, interesting and enjoyable.Jobs in Business Analytics, Pricing and Management Information (MI) functions are at the very heart of a company. Through data analysis, the

Teaser

Read on
Lilly-Beth Garnett

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Lilly-Beth Garnett

Lilly-Beth Garnett

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Lilly-Beth Garnett