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Admiral Life

Whistle-stop Wednesdays: Turning a stop gap into a 12-year (and counting!) Admiral journey

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Claims

Content Type

Blog

** DEFAULT postresults.publishdate - en-GB **

16/06/2021

Summary

Back in 2009, Simon planned to join Admiral as a stop gap and then move onto ‘bigger and better things’. Not long after, he quickly saw that ‘bigger and better things’ could be found right here in Admiral. 12 years down the line, Simon couldn’t be happier and has taken on new challenges to continuously develop and enhance his skillset and experience. Read on to hear more about Simon’s journey through Admiral. What do you do in Admiral and how long have you been working here? I’ve been working here for 12 years! Current role is the Claims Risk and Product Change Manager. What is that? Well, my role is to drive and facilitate technological change, predominantly in the customer areas of Claims Underwriting and Claims Motor Products, but also offer support to Operations Managers across the Risk and Product function. How did you get into your role? What is your background? I spent 10 years working in the Claims Counter Fraud area with 8 of those years as a Team Manager there, but I wanted a new challenge, something to keep me excited. I then moved on to start the role I’m in now, which was initially a secondment, and I absolutely love it! What do you enjoy most about your work? I love taking an idea or suggestion for change and exploring it fully, providing it has merit and will make a positive impact on the business by implementing it. I also love the variety of the work that I get to deal with and be involved in.   What's the most exciting change or project happening within your area? Ooh that’s a tough one, there’s so much happening. If I could pick one though, it would probably be bringing Analytics Models to Claims Underwriting which allows us to be even slicker with our work. Do you think there are lots of opportunities to grow and develop here? Yes 110%. I started back in 2009 just thinking it would be a stop gap! You have to get yourself ‘out’ there, nail your bread & butter work, take on those extra duties, learn as much as you can, not just about your area but the full customer journey. Then you can decide what suits your skills and where you want to go to challenge yourself. One glance at our jobs page will show you how varied the opportunities are in Admiral. What’s the culture like in your area? The culture is very strong in our area, despite working from home and not having seen everyone together for over a year. We have held some fantastic virtual fun afternoons and hold a weekly drop-in session for anyone who wants to join for a natter and to see people. Do you have any advice for someone looking to join your area? It’s quite a technical area so reading up on the Claims and Policy booklets to enhance your knowledge will certainly help you.   To view our current vacancies in Claims, click here.

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Leigh Gardiner

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Leigh Gardiner

Leigh Gardiner

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Leigh Gardiner

Learning Disabilities Week at Admiral – Our Colleagues’ Stories

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Contact Centre

Content Type

Blog

** DEFAULT postresults.publishdate - en-GB **

14/06/2021

Summary

We are very proud to be a diverse workplace and one way we can continue this is through the work of our Diversity and Inclusion (D&I) working groups.Our fantastic Disability Workstream are joining the national ‘Learning Disabilities Week’ to further our goal of becoming an even more diverse and inclusive workplace for all. It follows the success of our recent Diversity and Inclusion Week. Learning Disabilities Week will involve an array of educational workshops, podcasts, as well as competitions and reading materials, to educate our colleagues and showcase the help and assistance available to those who need it.    Whether it be a congenital disability from birth, something that’s been brought on by an injury, or a condition that’s developed over time, it’s important we learn and raise awareness. We believe that having a disability shouldn’t be a barrier to anyone achieving their full potential, and so we are committed to learning and understanding the experiences of our colleagues with disabilities.Read more about our culture and our commitment to diversity and inclusion.  As well as physical disabilities, we’ll also be raising awareness on neurodiversity, some of the traits of which, are listed below: ·       Dyslexia  ·       Dyspraxia (also known as DCD)  ·       Dyscalculia  ·       ADD  ·       ADHD  ·       Autism   ·       Epilepsy  ·       Tics   What’s neurodiversity?  Neurodivergent simply means someone who thinks differently from the way the majority (referred to as neurotypical) expect. Being neurodivergent simply means your brain functions, learns and processes information differently than others.  Did you know that Neurodiverse individuals represent at least 1 in 10 of the adult population? If we put that into perspective of Admiral, it means that 800 of our colleagues could be neurodiverse.   We work hard to support our all our people and have many different ways to help. Colleagues can contact the Workplace Support Team confidentially and they will provide more information about the options available to assist and support. We’re proud to help with some of those we’ve helped have provided testimonials:   Holly – Admiral Academy Trainer I’ve worked for Admiral for over 8 years now, but I’ve only understood what my neurodiverse labels are for 2 years. I was participating in my masters, supported by Admiral, when I was diagnosed through my university as dyspraxic with attentional deficits and challenges. I think that’s a fancy way of saying I may have ADHD but they can’t definitively say as they didn’t specifically test for it. While I have always known that I learn and process information differently than others, my diagnosis was the ‘ahhh ha!’ moment that answered a lot of questions. It’s a strength that has enabled me to be successful as a Trainer in Admiral Law and now within our Central Training function. Admiral has always supported me in utilising my strengths in developing others to grow and succeed. The fact that I view and perceive things differently is valued because I might find other opportunities or solutions, or spot challenges that others wouldn’t have considered. My manager has supported me in developing my strengths and always listens and offers support with any challenges I experience. I’m happy sharing this part of myself with the business, and it means that I’ve been able to train and support other colleagues with neurodiversity understand more about themselves. This is one of the things that makes Admiral a great place to work! Shelly – Claims I have worked for Admiral for just under 3 years in various roles across the business, I was open about my Dyslexia from the beginning in the hope Admiral would help me achieve my full potential. I am so grateful for the support I have received, from specialist software and additional training, to a management team who encouraged me to be the best I can be. Admiral focus on my strengths encouraging me to shine in these areas, enabling me to feel confident at work, I also feel able to ask for help when I may struggle with certain tasks. One my favourite things about Admiral is there are many working groups you can join to help others and share your story, such as the internal Podcast we are making on Neurodiversity. As a young girl who struggled to write, to a woman who is confident to type, I am proud to be open about my daily battle with dyslexia.   Cara – IT Training I’m reasonably new to the Admiral family – I’ve been here for a year and half and 2 (very) different roles.  I was diagnosed with dyslexia, dyspraxia and VPD (visual processing disorder) or more commonly known as visual straining, with OCD tendencies, 4 years ago through my University (that was a mouthful). I have also found there was certain things I was really bad at whilst other things I will learn once and never forget.  I’m extremely clumsy and continuously lost and getting a diagnosis was really self-soothing for me. I had never heard of half the things I was diagnosed with, so it was really comforting that I received such great aftercare and explanations.  This role was the first time I felt confident disclosing my diagnoses due to the accepting nature of the company.  I have received fantastic assistance from People Services Executives (HR representatives) and we are moving in the right direction with acknowledgment from management. Falling into a technical role has been a godsent as it’s always been a strength of mine and now I am developing as a Trainer, using my diagnoses to think and train differently. So grateful to have found a company that will work with my diagnoses and not brush it under the rug.Joseph – Claims I have been working for Admiral for just over a year and a half. I was diagnosed with dyspraxia or DCD when I was 5 years old and during my career at Admiral, I have had many struggles but through support and hard work I have managed to overcome most problems.I work on the Third-Party Hire Team dealing with fault claims and liaising with representatives from Credit Hire, Accident Management companies, etc.Since starting in Admiral, I have been supported by my Team Manager and had a Works Needs Assessment to help adapt the way I work. I now have Claro Read software that helps break down chunky letters, and my manager has made me lots of process guides to follow, which have been a great help.I love that Admiral is such an inclusive workplace. Charlotte – Customer Loyalty My experience so far has been great - I have been open and honest about my neurodiversity since my application and within my first week had chats with our Workplace Support to see what support is available. Everyone has been understanding and accommodating - which is rare - a lot of neurodiverse people don't disclose that about themselves because it is often seen as a weakness or a hassle to deal with, or an excuse to get out of certain duties. Admiral have been wonderful, and I am only a couple of weeks into my journey.

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Linzi Mullane

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Linzi Mullane

Linzi Mullane

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Linzi Mullane

Whistle-stop Wednesdays: Exploring new opportunities after 6.5 years as a Senior Pricing Analyst

Teaser

Business Support

Content Type

Blog

** DEFAULT postresults.publishdate - en-GB **

09/06/2021

Summary

Meet Gaby. After 6.5 years in Motor Pricing working as a Senior Pricing Analyst, Gaby is on a new venture in a new role as a Product Owner for Data Decisions and Integrations for Data and Analytics. Whilst still referring to her Pricing experience, Gaby has taken the plunge to try something different, enhance her skillset and actively make a positive difference to our company strategy. We caught up with her to find out how she got to where she is now, what it’s like working in her area and what advice she would give to someone looking to join! What do you do in Admiral and how long have you been working here? My current role is Product Owner for Data Decisions and Integrations in Data and Analytics. I’ve been in the role for four months and have worked at Admiral for almost 7 years. How did you get into your role? What is your background? I started working in the Pricing Queries team in Motor Pricing on a 1-year placement as part of my Maths degree. I loved it so much I ended up staying in Motor Pricing for 6.5 years and became a Senior Pricing Analyst. When the FCA announced their remedies for Pricing practices, the opportunity came up for me to move over to Data and Analytics (DnA) as a Product Owner. It seemed like the ideal way to try something new while drawing on my Pricing experience. What do you enjoy most about your work? No two days are ever the same – and that is true of Pricing and DnA! There is always something new and interesting happening, and always the opportunity to learn more. What's the most exciting change or project happening within your area? As a highly regulated organisation, changes in FCA requirements mean amendments in a strict deadline and high stakes. The most recent project is exactly that, but we have the opportunity to build some really exciting new functionality for the business that will be transferrable beyond the project. Do you think there are lots of opportunities to grow and develop here? Definitely! I was given lots of opportunity and trust at the start of my career to enable me to progress. At Admiral we are one team and talent is shared around the business. If you show you are willing to learn and are open to new challenges, the opportunities will find you.  What’s the culture like in your area and how is it changing? Everyone is so helpful and approachable. We have always strived to create an atmosphere where you can ask anyone for help, even when working from home and as the department grows. Do you have any advice for someone looking to join your area? Bring your personality! Skills and knowledge can be learned but what makes Admiral special is our culture. It’s a place with no ego, and full of people who are hard-working, motivated and driven to add real value, so a good cultural fit is essential. You’ll get a good idea of the culture here. Click here to view our current vacancies.

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Samantha Evans

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Samantha Evans

Samantha Evans

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Samantha Evans

Meet Costantino: Head of International Insurance

Teaser

MBA

Content Type

Blog

** DEFAULT postresults.publishdate - en-GB **

08/06/2021

Summary

Costantino Moretti joined Admiral in 2007 after completing a master’s degree in Business Engineering. He is now Head of International Insurance for the Admiral Group, overseeing our operations in Spain, Italy, France and the USA. Can you give us a bit of an overview of your career pre-Admiral I studied Actuarial Science and Statistics in Italy and started my career in Pricing, Reserving and Underwriting for a large Italian insurance group, which had multinational operations. I did some product development too, primarily in the motor insurance business. I worked there for about seven years, so I came to know the Italian insurance market quite well, which set me in good stead for my career at Admiral.   How did you come across Admiral? There was an element of opportunism, as I was looking to change my career path. In my previous technical roles, I had spent much of my time looking at the numbers without being able to see the bigger picture. I wanted to move beyond this and progress into general management. When I came across the opportunity to be a part of Admiral’s Italian launch (Conte), it seemed too good to miss!  What really attracted me to Admiral was the culture. It was refreshing to see the entrepreneurship, openness and the element of fun. People seemed to really enjoy their work. I was exposed to senior leaders in the business from the start, first meeting Milena in Italy (now our Group CEO) before being interviewed in Cardiff by Henry (founder and CEO emeritus) and David (co-founder and former CEO) as well as Peter (International Pricing Director). It was clear that this was a company with a unique culture that took their people seriously. I was captivated by the energy and competence of everyone I met. Tell us a bit about your Admiral journey? I started as an underwriting manager and am now Head of International Insurance. After starting, I quickly moved on to cover other roles at Conte, setting up new teams, including complaints, compliance, legal, product, operations and more. I kept moving around the business to learn as much as I could and continued to build my experience and skills. My number of reports increased with time and I seized each new opportunity to get involved in something bigger. In 2016, I was well positioned to become CEO of conte.it after nine years in the business. I held this role for four years before stepping into my current role of Head of International Insurance in the middle of 2020. It has been an eventful journey and each new role has brought new challenges. There is still so much to learn but I am deeply excited by the future. We know that 2020 was a tumultuous year for many. How has your experience as Head of International Insurance been shaped by the pandemic? I became Head of International Insurance but did not make a single international visit in 2020! It was a shame. I wish I could have travelled around our operations to meet everyone in person. This face-to-face contact is something I think many of us will appreciate in a new way after the restrictions of the last year. Nonetheless, it has been an incredible year in many ways. We have demonstrated strong resilience as a business and as a community. We were able to deliver fair outcomes to customers and I was blown away by the efforts that went into making this happen. Seeing staff step up and go the extra mile was humbling. We adapted to working from home, increased engagement with our staff, overcame new challenges with each day and have learned so much. While there have been a lot of difficult moments, I truly believe that the Admiral culture, particularly it’s four pillars, has supported us through it all: Communication, Reward and Recognition, Equality and Fun. These have been so valuable to us in the middle of a pandemic. Did you notice any cultural differences between the UK and the Italian operations? The key pillars of the Admiral culture remain the same across our operations. When you walk into an Admiral office, whether it is in the UK or overseas, there is a distinct Admiral atmosphere. The infrastructure (and the weather!) may be different in the UK vs Italy for example, but the people are the same. The Admiral DNA translates very well across our international businesses. There is of course a cultural richness that the international operations bring. Nuances in behaviour and customs for example bring a diversity that can only be considered a strength for us. The mix of international cultures and individuals we have in the Admiral Group is something quite powerful.   What has been your proudest moment to-date? My proudest moment to-date was when Conte became profitable in 2014. I will never forget that feeling. It was truly one of the most rewarding times.  We’d set up the business from scratch and seen it grow and face numerous challenges. So, to see it turn over a profit was quite special.  What advice would you give to MBAs considering a career with us? First, be truly passionate about what you are doing. If you don’t have passion, then your work will be extremely difficult. Secondly, cultivate your talent. If you are hired as an MBA at Admiral, it is very likely that you are talented. You will have been selected for a reason. But having talent means having the responsibility to develop it further. It’s great to be naturally skilled at something, but if you don’t cultivate your talent, you won’t become a true champion! Finally, be brave. Take opportunities that come your way. Go the extra mile. Don’t be afraid to make mistakes but keep learning and failing fast. You can find out more about the journeys our MBAs have taken here or read more about our MBA Leadership Programs. Alternatively, follow our MBA Leadership page on LinkedIn.

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Kat Gil Mast

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Kat Gil Mast

Kat Gil Mast

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Kat Gil Mast

The joys of joining the IT Grad Scheme virtually

Teaser

Admiral Tech

Content Type

Blog

** DEFAULT postresults.publishdate - en-GB **

08/06/2021

Summary

We caught up with Muskan, Jay and James, three of our IT Graduates, who joined Admiral virtually in November 2020. After just a few months, they have become familiar with the latest technologies such as Microsoft Azure, and programming languages including HTML, SQL and Gosu. We spoke about their virtual recruitment and onboarding experience, how they have learnt to build good working relationships and how to stay motivated in the new virtual world of work. How would you describe your role? Muskan: I’m a Software Development trainee on Admiral’s IT Graduate Scheme. As part of my learning, I’m undergoing training in Software Development, where I’m able to apply my technical knowledge to small programming tasks. Jay: I’m a trainee on Admiral’s IT Graduate Scheme, pursuing my goal to one day become a Software Engineer. Having come from a non-technical background, I’m currently undergoing intensive training to learn key concepts, languages, and skills. James: I will be part of Admirals continuous effort to improve their IT infrastructure and adopt new beneficial technologies before the competition. Day to day, this means closing tickets in an Agile working environment. What stood out about Admiral’s Tech that encouraged you to apply? Muskan: It became apparent when researching Admiral’s 2.0 strategy, that they understood the importance of digital both now and in the future workplace. Admiral views the business and technology as one, acknowledging that an eco-based system model is required. This encouraged me to apply, as I wanted to work for a forward-thinking company. Jay: I’ve been interested in joining Admiral for a long time due to their excellent reputation as an employer. The chance to do that whilst starting a new career in tech was far too good to pass up. Before joining, I could not write a line of code. In six months, I’ve been introduced to front-end languages like HTML, CSS, JavaScript, React and server-side languages and frameworks such as Java, Spring, and SQL. It’s been intense, but the support offered by Admiral has been absolutely second to none. James: Admiral’s IT Graduate Scheme represented an unmatched opportunity for me to get into the tech field. Admiral were willing to invest much more into building my skills than any other company. Admiral are always looking at using the latest technologies such as Microsoft Azure and use a wide range of programming languages such as Java (Spring Boot), Javascript (React) or Gosu, this further encouraged me to apply. How did you find the virtual recruitment process? Muskan: The recruitment process was seamless. Virtual interviews were conducted by Admiral employees as opposed to using AI/robotics, which made the interview engaging and gave me the opportunity to showcase my personality. Jay: The virtual recruitment process was certainly a new experience for me. I thoroughly enjoyed the group assessments that were set up for candidates. It gave me an insight into the company before joining and the chance to meet some of my future colleagues. James: Surreal at times. It’s harder to get into the mindset for an interview sitting in your living room than it is in a company’s reception area. However, video calls are a very effective tool. Once the interview began it felt just like we were face-to-face. I particularly liked that Admiral took the time to get to know me personally as well as assessing my technical capabilities. What inspires you in your day-to-day role whilst working virtually? Muskan: The biggest motivator for me, is that I’m always learning. Even when I have a new project to deliver, I have a lot to gain for my personal growth. The fact that Admiral cares about me as an individual with my own goals inspires me to keep bettering myself. Working virtually brings pro’s and con’s, however the culture at Admiral makes even working from home enjoyable. There are endless opportunities to get to know your team which helps keep morale in a virtual world. Jay: The biggest inspiration I have in my work right now, is the investment that Admiral are making into my career and the level of trust that comes automatically. This motivates me to give back the same level of commitment in my day-to-day work. The IT Graduate Scheme provides me with the opportunity to learn the fundamentals for a successful career in tech and I’m excited to see what the future holds. James: Time and again, Computer Programmers have changed the world working out of their spare rooms. Tech giants were started in garages. Computer Programming is one of the original work-from-home careers, so working from home feels more natural to me than it perhaps does for people in other professions. Also, call it immature, but letting myself believe a bit of the Hollywood myth that surrounds this field. Play some music that feeds into that. I’m learning to be a hacker (in the coding-as-artform sense, not the criminal sense). How has your team/manager supported you during your onboarding? Muskan: My manager and team have been a great support network during the onboarding process. We have weekly catch ups as a team (sometimes more frequently if needed) and monthly 121’s with my manager. These meetings are not only for professional help but any matters which may have the slightest chance of affecting your everyday work. I’ve felt very supported by my team and manager. Jay: The team has been fantastic during onboarding. We’ve really forged bonds as a group of people, which seems odd in some ways since we’ve never met in person. We’ve had regular meetings and kept in touch with each other, whether by Zoom, Teams or WhatsApp. Our Talent Scheme Coordinator has been amazing, showing us the ropes and going above and beyond to help us feel part of the Admiral family. James: How haven’t they? Weekly catch-up meetings, daily check-ins, gift packages, virtual Friday fun, the list goes on. Our Talent Scheme Co-ordinator fights our corner for tech support and training, and this has been invaluable. It can be difficult when you’re new to say a) you want things done faster, b) you want more resources or c) someone’s made a mistake. Our Talent Scheme Co-Ordinator does that for us, and while she does so, she reminds us that although we’re currently in full-time training, it’s still right to think of our work as important and speak up when something’s stopping us from working effectively.   Have you been able to build good working relationships having joined remotely? Muskan: Surprisingly, yes. You wouldn’t expect to make such good working relationships when working from home, but we really have made the most of all the resources we have available. We arrange Friday Fun every week and have been introduced to the Core and Data Analytics grads, by competing in ‘grad houses’, in social competitions. This has been a great way to meet more of Admiral’s graduates. Jay: The working relationships we’ve been able to build, despite working remotely, has been fantastic. From our weekly ‘Friday Fun’ sessions involving online games and quizzes, to events such as the IT & InfoSec (Information & Security) awards, which included a cocktail master class. There has been a strong emphasis on maintaining the social side of work. This has gone a long way in helping us to build good relationships with one another. I feel comfortable speaking to my team regarding any technical, professional or personal problem and know that they will help me as best they can, as I would do for them. In six months, we’ve been through a lot together! James: Yes, absolutely. That strongest bond is with the other graduates. We think of ourselves as a unit. The more elaborate social events helped, but frankly most of the bonding happened just by swapping memes and cracking frequent jokes on Whatsapp. What would you like to do on your first day back in the office? Muskan: Take a tour of the building and grab a drink with my team! Jay: I never thought I’d miss meetings, but I really look forward to the day that we can all sit around a table again in person, with a coffee, having a chat and bouncing ideas off each other! And without having to say that ubiquitous phrase of our times…. “You’re on mute!” James: Walk through every floor and remind myself how large this company is. I’ve worked for SMEs so far in my professional life and it would be great to get a grasp of the scale of Admiral. More importantly, seeing the physical layout of the office will help solidify what all the departments of the company are and how they fit together.Click here to view our current Tech vacancies. 

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Valvanuz  Guerrero-Perez

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Valvanuz Guerrero-Perez

Valvanuz  Guerrero-Perez

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Valvanuz Guerrero-Perez

Women in Admiral Tech: Career defining moments

Teaser

Admiral Tech

Content Type

Blog

** DEFAULT postresults.publishdate - en-GB **

03/06/2021

Summary

We asked our female colleagues, “What has been your career defining moment during your time in the tech industry that you are most proud of?”. Cara Mark: Chapter Lead In 2020, I was a guest speaker at the Big Data conference in London, to discuss the success of Admiral’s Data Warehouse. This was a scary thing to do! Thousands of people from all over the world attend this conference every year, and I knew that I would have to speak to a room holding a couple of hundred of them. As I was walking around the stands, chatting to others from around the industry, another female guest speaker told me that she had seen me in the program, and that only 16% of speakers at the conference were female! That was a defining moment for me to realise how proud I was to be representing this shockingly low representation of females in this industry, and how much we should encourage women to work in tech! It’s a great place to be for a female and the numbers are moving in the right direction.   Maria Richards: InfoSec Product Manager/Business Analyst I studied as a mature student whilst in full-time employment and pregnant with my daughter. The HNC in Software Engineering had very few female students and had a high dropout rate. I was the only female that graduated on the course in that year, whilst receiving distinction grades in many of my modules. Before receiving my exam results, I had already secured my 1st IT role. From this, I have built a successful career in IT for the last 23 years. This was the turning point in my career.   Shweta Rajput: Junior Developer - IT Training Scheme My career in IT is only just beginning, so securing a position on the IT Training Scheme was probably the biggest defining moment. I have been given an opportunity to learn the ins and outs of a career in tech and I’m looking forward to becoming a fully-fledged developer.   Lisa Petryszyn-Edwards: Technical Security Consultant Much of my time before joining Admiral was spent leading Operational and Development teams. However, I took a keen interest in Security and very much led in this area. In 2018, I was given an opportunity to work as a Security Designer, using my knowledge of Operational and Delivery challenges and working with the teams closely to implement security controls. This was a defining change for me as it led me on to start my OU Master’s degree in Cyber Security and I stepped away from leading large teams and focused more on the Cyber arena.     Susan Massay: Domain Lead - Tactical ETL Oh wow! I have so many amazing moments throughout my years in Admiral. I guess the most career defining moment would be when I went from a very technical role as a Telecoms Specialist to a Management role. The support structure that was put in place to achieve this and change my career path was phenomenal and allowed me to progress into the role and achieve several management rewards.   Aisha Arshad: Data Warehouse Developer When I joined Admiral, I didn’t have any experience working on DWH systems that are used here. I was fortunate to be put straight onto a project to build from scratch. Each squad of work was made of two Developers and a Tester. Halfway through the project, the second Developer was reassigned to work on a different project. Despite the systems being relatively new to me, I successfully completed a large proportion of the project alone. This is something I am extremely proud of.   Meg Collis: Head of IT Delivery Early on in my career I worked for a well-known Telco. I was asked to design and implement a technical call centre out in Egypt. This was back at a time when offshoring was limited, and Egypt wasn’t a popular destination for this type of work. The delivery was a success and I worked and lived out in Egypt for a further 12 months whilst the centre ramped. I believe the company is still out there now actually which is good to know that it remains a key part of the strategy. I also made some lifelong connections that I am still in touch with now.   Kimberley Luke: IT Delivery Manager I studied as an 18-year-old for a degree in Pure Maths, having no real idea of what I would do with it. However, jumping onto a reputable Graduate Scheme was the best thing I could have done! That was just the start, after working my way through a few roles in a large Financial Services company, I moved to a very ‘old school’ large Retail company to continue with my career. After a few roles to prove myself, my main career defining moment was achieving my role as the only female, and youngest, IT Development Manager in the company! Since then, I’ve been lucky enough to not experience age and gender being an issue for me, my reputation has spoken far louder.   May Wong: Data Shared Service Squad Lead I joined Admiral as a Developer in the Data Warehouse team, working with the Telematics Data team and six months later joined the Central Data Warehouse. I have been involved in various projects and most recently worked on Programme NEO as a Developer, additionally taking on the role of Scrum Master. The experience I have gained from this opportunity, has resulted in me successfully progressing to the role of Squad Lead. Therefore, the opportunities made available to me by Admiral, as a female in Tech, would be my career highlight.     Lara Court: Head of Business Service I’ve been lucky enough to work for Admiral for 25 years. It’s very difficult to pick one career defining moment because during my time in the IT Department, I’ve been given the opportunity to work in a wide variety of roles whilst progressing my career. What makes me proud is that Admiral offers those opportunities and I have been able to make the most of them.   Click here to view our current opportunities in Tech.

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Valvanuz  Guerrero-Perez

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Valvanuz Guerrero-Perez

Valvanuz  Guerrero-Perez

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Valvanuz Guerrero-Perez

Whistle-stop Wednesdays: The fast-paced life of an IT Project Manager Lead

Teaser

Admiral Tech

Content Type

Blog

** DEFAULT postresults.publishdate - en-GB **

02/06/2021

Summary

Amy Raeburn is a Project Manager Lead in IT, but her diverse Project Management career has touched a variety of areas leaving her with a highly adaptable and forward-thinking attitude, very much needed to do her role. What does stand out for Amy is the Admiral culture, which she describes as a place where it is evident that we want our “employees to enjoy their time at work”, setting us apart from the crowd. Read on to hear how Amy got to where she is now and how the IT Project Management team in Admiral is growing. What do you do in Admiral and how long have you been working here? I am a Project Manager Lead, which means I am a Project Manager and a Team Manager within the IT PM Team. I am currently working on a new industry wide FCA legislation change around Pricing Practices, which looks at the fair value we offer customers. It’s an interesting project and involves working with different areas of the business. I have been working at Admiral for a year and a half and since joining as a Project Manager, I have been promoted to Team Manager within the team. How did you get into your role? What is your background? I have been a Project Manager for 6 years. I now work within IT but have previously been a PM within Operations and HR departments. That’s one of the great things about being a PM, you can carry the skills across lots of different areas of the business and keep learning and growing. I was first exposed to Project Management when I worked as a Buying Assistant. The PM brought all elements of the buying cycle together and did such a great job at it, it made me want to go into the area. What do you enjoy most about your work? The fast-paced nature of the role and how no two days are the same. Project Management goes hand-in-hand with change so there is always a lot going on and the environment you work in is often evolving at a quick pace. One day you could go from facilitating an IT workshop, to discussing a technical issue, then presenting to Senior Management about project progress. The role is varied and allows you to pick up a lot of useful skills. I’m constantly learning and get to meet new people from around the business. What's the most exciting change or project happening within your area? There are too many to list, the team get involved in so much strategic change! We work on anything from FCA legislation changes, the evolution of Cloud, infrastructure changes and the introduction of new systems for areas of the business, like HR and Finance. Do you think there are lots of opportunities to grow and develop here?Definitely, a company the size of Admiral means there are always opportunities to learn about new areas and roles within the business.  Admiral puts a strong focus on self-development, allowing their staff to undergo various trainings and really think about their career development. What’s the culture like in your area? We try to create a friendly, social environment and arrange fun and interesting events for the team. We have recently done wine tasting and have lots of events in mind for the summer when Covid restrictions are eased. It is one of the things that I think sets Admiral apart from places I have worked before; they want their employees to enjoy their time at work and put a huge emphasis on creating a fun environment. Do you have any advice for someone looking to join your area? Do some research and meet with people that have been PMs or have worked with PMs. Start buildings up your experience and knowledge on the role.   Click here to view our current vacancies. 

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Valvanuz  Guerrero-Perez

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Valvanuz Guerrero-Perez

Valvanuz  Guerrero-Perez

by

Valvanuz Guerrero-Perez