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Take a look behind the scenes at our latest blogs, your gateway to discovering what #AdmiralLife is really like!
Here, you'll find genuine insights into what it truly means to be part of our community. Our blogs feature inspiring colleague stories that showcase personal journeys and triumphs, reflecting how Admiral is a place where individuality is celebrated and you are encouraged to Be You. Delve into tales of making a real impact, as our team members share their experiences of how they Make A Difference every day. Discover opportunities for growth and development with stories that highlight how you can Grow & Progress within our supportive environment. Finally, learn how you can Share In Our Future, as we explore the collective achievements and aspirations that drive us forward. Join us on this journey and see why Admiral is more than just a workplace — it’s a place Where You Can.

Household claims colleague Rachel
“I've been working at Admiral since August 2024 - I can honestly say it's one of the best decisions

Teaser

Contact Centre

Content Type

Blog

Publish date

09 Jun 2025

Summary

Hear from our colleagues on why joining Admiral’s Household Claims department could be your best next step Looking for a fresh challenge in a growing department? You might just be in the right place

Teaser

Read on
Sophie Smith-Phillips

by

Sophie Smith-Phillips

Sophie Smith-Phillips

by

Sophie Smith-Phillips

An Admiral employee working with his dog
Exploring pet insurance jobs: roles and responsibilities

Teaser

Contact Centre

Content Type

Blog

Publish date

20 May 2025

Summary

Pet insurance jobs are among the most rewarding and in demand careers on the market. With the number of pet owners taking out insurance increasing to an all-time high of 4.4 million last year, it’s a

Teaser

Pet insurance jobs are among the most rewarding and in demand careers on the market. Here, we’ll take a closer look at our jobs in pet insurance.

Read on
Lilly-Beth Garnett

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Lilly-Beth Garnett

Lilly-Beth Garnett

by

Lilly-Beth Garnett

What Admiral looks for in a successful candidate

Teaser

Contact Centre

Content Type

Blog

Publish date

01 May 2025

Summary

There is no one type of Admiral employee. In our contact centre jobs, we’re always looking for people who can bring new experiences and perspectives.  Are you thinking of applying for a con

Teaser

If you’re looking for an employer who values ambition, eagerness, inquisitiveness and a desire to learn, then a role at Admiral may be what you’re looking for.

Read on
Kyle Meacock

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Kyle Meacock

Kyle Meacock

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Kyle Meacock

From agent to team leader: Why Admiral’s contact centre is the perfect place to build your career

Teaser

Contact Centre

Content Type

Blog

Publish date

31 Mar 2025

Summary

Admiral’s contact centre is home to some of the brightest minds in the industry. The ideal place to Grow & Progress, it’s an environment where long-term career paths are launched. A contact centre r

Teaser

Looking to carve out a career in our contact centre? Here’s a look at why this hub is the perfect place to develop both personally and professionally.

Read on
Molly Bailey

by

Molly Bailey

Molly Bailey

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Molly Bailey

Admiral colleague Lewis smiling in office
Make A Difference With Great Customer Service

Teaser

Contact Centre

Content Type

Blog

Publish date

10 Dec 2024

Summary

Our Contact Centre teams are full of enthusiastic and customer-centric people, just like Lewis! Lewis is a Senior Customer Representative and joined Admiral just over three years ago.   We caught up

Teaser

Read on
Bridie Nagle

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Bridie Nagle

Bridie Nagle

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Bridie Nagle

liam and jack smiling on sofa together with light up writing that reads 'better together'
There is a real family feel here at Admiral, especially when you work with your twin.

Teaser

Contact Centre

Content Type

Blog

Publish date

29 Aug 2024

Summary

We pride ourselves on fostering a supportive and caring environment where everyone feels at home in their roles and with their teams. For Liam and Jack, this sense of familiarity is taken to an

Teaser

Read on
Lilly-Beth Garnett

by

Lilly-Beth Garnett

Lilly-Beth Garnett

by

Lilly-Beth Garnett

Admiral colleague Faye sitting in office meeting room
11 years in the Contact Centre, and I’ve never looked back!

Teaser

Contact Centre

Content Type

Blog

Publish date

16 Jul 2024

Summary

At 17 years old, Faye joined Admiral with no idea that 11 years later she’d still be here, thriving in her career, managing her very own team for four years already.   But what’s kept her with u

Teaser

Read on
Lilly-Beth Garnett

by

Lilly-Beth Garnett

Lilly-Beth Garnett

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Lilly-Beth Garnett

smiling women posing for her photo
Developing a career at Admiral: Jemma’s story

Teaser

Contact Centre

Content Type

Blog

Publish date

26 Jan 2024

Summary

Across Admiral Group, we have an 11,000-strong workforce powering various businesses and departments like Admiral Law, Admiral Money, the Contact Centre, and Claims, our team thrives on diversit

Teaser

Read on
Lilly-Beth Garnett

by

Lilly-Beth Garnett

Lilly-Beth Garnett

by

Lilly-Beth Garnett

What to expect in our Contact Centre induction

Teaser

Contact Centre

Content Type

Blog

Publish date

02 Aug 2023

Summary

How do we get you ready to speak to customers? Our Contact Centre induction is all about getting you prepared when you join us as a Customer Advisor with the confidence and skills to give

Teaser

Read on
Bridie Nagle

by

Bridie Nagle

Bridie Nagle

by

Bridie Nagle

Smiling woman working at call centre in office
Infographic: 4 skills you need to master a contact centre career

Teaser

Contact Centre

Content Type

Blog

Publish date

29 Jun 2023

Summary

Welcome to Admiral, where your professional growth takes centre stage. If you're seeking an exciting career, you've come to the right place. Contact Centre jobs offer a great way to hone your list

Teaser

We're here to provide you with invaluable advice that will set you up for success.

Read on
Ben Moriarty

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Ben Moriarty

Ben Moriarty

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Ben Moriarty