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Travel Insurance Jobs

Working in our Travel Insurance team

With Admiral Travel Insurance, our customers can explore the world knowing we’ve got their backs.

Whether it’s a family holiday, a solo adventure, or a once-in-a-lifetime trip, our Travel Insurance team helps protect them from life’s unexpected twists like medical emergencies to lost luggage, trip cancellations and more.

It’s a team built on care, knowledge and compassion. Our colleagues guide customers through their cover options, assist with claims and provide fast, reassuring support when things don’t go to plan. Working in Travel Insurance means making a real difference, helping people feel safe, supported and free to enjoy the journey.

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Our Travel Claims team is often the first point of contact when a trip doesn’t go to plan and that’s where we step in to help.

Whether a claim comes through by phone or our online portal, we take the time to listen, ask the right questions and guide customers through the process with care and clarity.

From reviewing claims to making payments, our travel claims team is here to deliver on our promises and help our customers feel reassured, even when the unexpected happens.

Our Travel Operations team is a diverse, talented group who put customers at the heart of everything we do. Whether it’s helping a new customer choose the right cover, supporting an existing policyholder, or assisting with renewals, we’re here to make every interaction positive and supportive.

With our travel product still growing, it’s an exciting time to be part of the team.

We take real pride in the culture we’ve built - one that’s inclusive, welcoming and focused on development.

It’s a great place to Grow and Progress, be part of something new and help customers travel with peace of mind.

This is Admiral.
This is Where You Can.

Jobs

Our Jobs

Digital Performance Lead

Salary

Location

Hybrid

Job Type

Full time

Location

Hybrid

Brand

Admiral Group

Department

Travel

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Description

Join our dynamic Travel Operations leadership team as the Digital Performance Lead. In this pivotal role, you will own the vision, strategy, and delivery of our online customer journey, including the

Reference

11144

Expiry Date

01 Jan 0001

Samantha Bevan

Vacancy managed by

Samantha Bevan
Samantha Bevan

Vacancy managed by

Samantha Bevan
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Our Stories

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Teaser

Business Support

Content Type

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Publish date

10 Nov 2025

Summary

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Teaser

We spoke to Kat Searle, Head of Talent Development and Liz James Mahoney, Senior Learning Partner from Admiral’s Talent Development team about our vision for learning, and how it’s been woven into our culture from day one.

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Teaser

Technology

Content Type

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Publish date

27 Oct 2025

Summary

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Teaser

We sat down with three of them - Hannah Davies, Head of Data Strategy & Capability; Jessica Lewis, Principal Engineer; and Meg Collis, Head of IT to hear about their journeys, their impact and what the future holds for women in tech at Admiral.

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Teaser

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Content Type

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Publish date

22 Oct 2025

Summary

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Teaser

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Content Type

Blog

Publish date

21 Oct 2025

Summary

When you talk to people on Admiral’s Data Graduate Scheme, the same words keep coming up: supportive, friendly, opportunity, freedom. We spoke to Luna and Sahdiya, two recent grads to get their

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