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Travel Insurance Jobs

Working in our Travel Insurance team

With Admiral Travel Insurance, our customers can explore the world knowing we’ve got their backs.

Whether it’s a family holiday, a solo adventure, or a once-in-a-lifetime trip, our Travel Insurance team helps protect them from life’s unexpected twists like medical emergencies to lost luggage, trip cancellations and more.

It’s a team built on care, knowledge and compassion. Our colleagues guide customers through their cover options, assist with claims and provide fast, reassuring support when things don’t go to plan. Working in Travel Insurance means making a real difference, helping people feel safe, supported and free to enjoy the journey.

Find out more about...

Our Travel Claims team is often the first point of contact when a trip doesn’t go to plan and that’s where we step in to help.

Whether a claim comes through by phone or our online portal, we take the time to listen, ask the right questions and guide customers through the process with care and clarity.

From reviewing claims to making payments, our travel claims team is here to deliver on our promises and help our customers feel reassured, even when the unexpected happens.

Our Travel Operations team is a diverse, talented group who put customers at the heart of everything we do. Whether it’s helping a new customer choose the right cover, supporting an existing policyholder, or assisting with renewals, we’re here to make every interaction positive and supportive.

With our travel product still growing, it’s an exciting time to be part of the team.

We take real pride in the culture we’ve built - one that’s inclusive, welcoming and focused on development.

It’s a great place to Grow and Progress, be part of something new and help customers travel with peace of mind.

This is Admiral.
This is Where You Can.

Jobs

Our Jobs

Travel Fraud Handler

Salary

Location

Cardiff

Job Type

Full time

Location

Cardiff

Brand

Admiral Group

Department

Travel

Description

A new and exciting opportunity has opened to join our Travel Claims Department and make a real difference in a key area of the claims process. We are recruiting for a Fraud Handler to help investigate

Reference

11359

Expiry Date

01 Jan 0001

Loredana Catarama

Vacancy managed by

Loredana Catarama
Loredana Catarama

Vacancy managed by

Loredana Catarama
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Change and Process Improvement Manager

Salary

Location

Hybrid

Job Type

Full time

Location

Hybrid

Brand

Admiral Group

Department

Travel

Description

Are you a driven and imaginative person who thrives on collaborating with stakeholders and achieving results? If that sounds like you, this might be the perfect opportunity. We are on the lookout f

Reference

11327

Expiry Date

01 Jan 0001

Samantha Bevan

Vacancy managed by

Samantha Bevan
Samantha Bevan

Vacancy managed by

Samantha Bevan
View Shortlist
Digital Performance Lead

Salary

Location

Hybrid

Job Type

Full time

Location

Hybrid

Brand

Admiral Group

Department

Travel

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Description

Join our dynamic Travel Operations leadership team as the Digital Performance Lead. In this pivotal role, you will own the vision, strategy, and delivery of our online customer journey, including the

Reference

11144

Expiry Date

01 Jan 0001

Samantha Bevan

Vacancy managed by

Samantha Bevan
Samantha Bevan

Vacancy managed by

Samantha Bevan
View Shortlist
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List #1

Our Stories

FLP
What it’s like to be an MBA Future Leader at Admiral

Teaser

MBA

Content Type

Blog

Publish date

23 Jan 2026

Summary

When Chloe Gilbert joined Admiral’s MBA Future Leaders Programme, she brought with her a rich tapestry of global experience, a passion for purpose-driven work, and a fresh perspective on the

Teaser

Read on
Jessica Walton

by

Jessica Walton

Jessica Walton

by

Jessica Walton

A picture of Habiba, Greig and Gina on a blue background
Opening Doors: How Emerging Talent Programmes help colleagues discover a whole new side to Admiral

Teaser

Early Careers

Content Type

Blog

Publish date

14 Jan 2026

Summary

At Admiral, we’re proud of the way our people support each other to grow. In fact - one of our main objectives as a business is to enable internal mobility and make sure our people Grow and Progress.

Teaser

Colleagues join our Emerging Talent Programmes to try something new and discover skills they didn’t know they had. We spoke with four colleagues across the group to understand how these programmes work in practice, and what they’ve made possible.

Read on

by

Samantha Joseph-Alexander

by

Samantha Joseph-Alexander

Admiral Money colleague, Michael, sitting in Admiral Money office
Becoming a father changed my perspective

Teaser

Admiral Money

Content Type

Blog

Publish date

20 Nov 2025

Summary

Being able to come to work and just be myself is something I used to take for granted. When I joined Admiral in 2007, I was a young 24 year-old who didn’t plan as far out into the weekend, let alon

Teaser

Read on
Abi Taylor

by

Abi Taylor

Abi Taylor

by

Abi Taylor

Photo of Kat & Liz
Inside Talent Development at Admiral: Building Community-Led Learning

Teaser

Business Support

Content Type

Blog

Publish date

10 Nov 2025

Summary

Here at Admiral, learning is part of who we are. We’re proud of our record of promoting from within and giving colleagues the chance to explore new opportunities and build varied, rewarding career

Teaser

We spoke to Kat Searle, Head of Talent Development and Liz James Mahoney, Senior Learning Partner from Admiral’s Talent Development team about our vision for learning, and how it’s been woven into our culture from day one.

Read on
Aimee Richards

by

Aimee Richards

Aimee Richards

by

Aimee Richards