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Infographic: 4 skills you need to master a contact centre career

Welcome to Admiral, where your professional growth takes centre stage. If you're seeking an exciting career, you've come to the right place. Contact Centre jobs offer a great way to hone your listening skills, learn how to anticipate needs, and embrace technology with the support and guidance of a friendly team, like ours at Admiral.

If you're wondering what it takes to succeed at a contact centre, don't worry, we're here to provide you with invaluable advice that will help you to thrive. We've compiled essential tips from our experienced team members who have excelled in their contact centre careers at Admiral. From building exceptional customer relationships to mastering effective communication, these insights will pave the way to your success.

So, buckle up – we believe in your potential and are committed to empowering you every step of the way!


Ready to achieve remarkable professional growth?

Now you’ve had a glimpse of the secrets of triumph in the Contact Centre world, why not discover why Admiral is the perfect place for ambitious professionals


What makes Admiral a great place to work?

Explore and apply for Contact Centre Careers at Admiral, where you’ll master clear communication, attentive listening, and collaborative teamwork. Join Admiral for an exciting career where these skills lead to success! Exciting opportunities await, from remote customer service advisor jobs to customer sales consultant jobs, and beyond.

When you join our exceptional team, you’ll discover why we're renowned for fostering professional growth and providing an unparalleled employee experience.

posts

Admiral Life

What to expect in our Contact Centre induction

Teaser

Contact Centre

Content Type

Blog

Publish date

02/08/2023

Summary

How do we get you ready to speak to customers? Our Contact Centre induction is all about getting you prepared when you join us as a Customer Advisor with the confidence and skills to give

Teaser

Read on
Bridie Nagle

by

Bridie Nagle

Bridie Nagle

by

Bridie Nagle

customer service
How to stand out in your first week as a Customer Service Advisor

Teaser

General

Content Type

Blog

Publish date

13/03/2023

Summary

Starting a new job is an exciting time. But there is an element of uncertainty with any new venture. No doubt there’s going to be lots to absorb in the first week, from learning your colleagues’

Teaser

Starting a new job is an exciting time. But there is an element of uncertainty with any new venture.

Read on
Kyle Meacock

by

Kyle Meacock

Kyle Meacock

by

Kyle Meacock

jobs

Related jobs

Customer Advisor

Salary

£23,463 plus incentives

Location

Swansea

Job Type

Full time

Location

Swansea

Department

Renewals

Office address

Admiral Group House, 1 Langdon Road, Swansea Waterfront, Swansea, SA1 8AG

Description

About Admiral   Admiral is a financial services company and part of Admiral Group, the only FTSE 100 company in Wales with a presence in the UK, the USA, Canada, India, France, Italy, and Spain. We

Reference

8778

Expiry Date

01/01/0001

Samantha Bevan

Vacancy managed by

Samantha Bevan
Samantha Bevan

Vacancy managed by

Samantha Bevan
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