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Our success goes hand-in-hand with having a strong culture.

Our philosophy is simple yet effective: people who like what they do, do it better.

Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.

The Four Pillars

These pillars set out the experience of everyone who works here.

Communication

We are extremely proud of our open and honest two-way communication. We ensure that everyone has the opportunity to voice their ideas and know that they’ll be heard. Our flat structure and open-floor plans allow fast and efficient communication flow at all levels.

Equality

Our inclusive, open-minded and respectful environment ensures that we support employees in achieving their career goals. You’ll be seen as an individual; valued and recognised for who and what you are – an amazing employee and an asset to our company.

Reward &
Recognition

It is extremely important to us that we praise our employees for doing a good job – we give constant feedback and say ‘thank you’, day in, day out. We show appreciation through a variety of financial and non-financial rewards; from bonuses and shares, to a thoughtful email, a shop gift card, and more!

Fun

Our philosophy is ‘people who like what they do, do it better’. Having fun and spending time with colleagues is encouraged; it makes life more enjoyable. There are many ways in which we foster fun, from team outings and competitions to Christmas and summer parties. Our Ministry of Fun ensures fun for all!

We are proud of our diverse working culture – it’s what makes us Admiral!   If you’re looking for a workplace where you can just be yourself, you’re in the right place!

Diversity & Inclusion

As a part of our ongoing commitments to our employees, we are devoted to providing a working environment that promotes diversity and equal opportunity and where there is mutual trust, respect for human rights and no discrimination.

We are very proud to be a diverse workplace and of all the fantastic work of our Diversity and Inclusion forum (a group set up to address positive change). In 2019 we set up six working groups, as part of the Diversity and Inclusion forum to ensure Admiral remains a safe, inclusive and diverse place to work.


Gender

We are proud to observe a near equal representation of men and women across the whole business and a board which is almost 40% female.

In 2018, we reported a median gender pay gap of 3.6% and a mean gender pay gap of 12.8%.

Ethnicity

There are people from 53 different nationalities working in our UK offices.  We are committed to ensuring race or religion does not act as a barrier to entry, nor a barrier to progression.  

There are 17 different religious or belief systems followed by staff at Admiral.  


Sexuality

We want everyone to be able to be themselves here.  9.35% of our employees identify as LGB+, 0.1% employees identify as non-binary/gender neutral and a further 0.1% identify as trans. 

In our annual staff survey, 97% of employees felt they were treated fairly regardless of their sexual orientation.

Disability 
We believe that disability is not a barrier to success within the company, including progression into other roles.  Just under 3% of employees consider themselves to have a disability or long-term condition.

We have a Disability Confident Status and are currently working towards a Disability Leader Status.


Social Mobility
The Social Mobility work-stream aims to highlight any barriers which disadvantages staff from particular social backgrounds, to remove these barriers where possible, and provide these employees with the tools to fulfil their potential.  

Also, for our entry level roles, we do not ask for any minimum educational achievement.  


Age 
Age is not a barrier at Admiral, where our employees range from 16 – 73.  We also realise that at different points in your life you may need extra support.  We offer paid time off for anyone over 50 for breast and prostate cancer screening, and the same for anyone who has a cervical smear test appointment at any age. In addition to this we also have a ‘care for dependants’ policy, where you might need some longer time off to care for older members of your family.
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Admiral Life

MBA Mentoring Support at Admiral

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MBA

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Blog

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24/07/2020

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When we recruit MBAs we are looking for a handful of special individuals who are seeking a personalised experience that will give them the opportunities, challenges and freedom to explore. We believe mentoring should not but one set program, but it should be tailored to the needs of each individual that works with us. MBAs have the autonomy to make an impact and we are here to support you in an environment where you will ultimately be making the decisions in the projects you work on.Simon (INSEAD 2010) joined Admiral in 2019 on the Future Leaders Program. We spoke to him about the mentoring support he received as an experienced MBA through his first year before recently stepping into his new role as CFO of Admiral Pioneer. Mentoring support"I joined the Future Leaders Program with several years of post-MBA experience, so in my first few months, the main thing for me was to focus on doing my job well and not be micromanaged by an overbearing mentoring system. Marisja (Head of International Business Development and Investor Relations) did an incredible job tailoring her management style to my situation as someone who completed their MBA a few years before joining Admiral.What I needed, was support on very specific things, like help to unblock a particular issue, or just to bounce ideas off. I felt like it was very much led by me." I got all the support I needed, and none that I didn’t. And that was good. Simon Flynn Experience working with the CEO “In terms of learning from the CEO, it was one of the things I experienced in the first six months. David (Group CEO) had been invited to a meeting by an external company that wanted to partner with us, and he asked me to join him as he knew I was interested in this area.We went to the car park and jumped in his car and, whilst I was navigating on Google Maps, he drove us to this meeting about half an hour away. That was a really good experience - I was very impressed that even as a fairly new MBA employee at Admiral, I was on the CEO’s radar. The meeting itself was another fantastic opportunity to learn alongside the CEO. I don't know of many places where that happens quite so easily.” Feedback and progression  “As I was coming towards my one-year anniversary, I reached out to seven or eight leaders in the business to get some feedback. This included David (Group CEO) and Cristina (UK CEO), who agreed it had been a very successful year. I wanted to have an open chat about how I might make the next year even better and where I might be best placed to work in the future. I always found people very available for that kind of conversation, which I think is hugely valuable.” Support and a personalized experience  At Admiral, it is up to you make your own career, but you will be supported in an individualised way to make it happen. Simon Flynn "This is one thing that really does distinguish Admiral from other MBA programs: we think about the individual and tailor the experience to each person. That is different from some of the big consulting firms, where the programs are very set. Here, there's an option to say “You know what, I would love to go to Spain for a year to learn about claims!” for example.I have received a truly tailored experience; in my case, I didn't want any international projects, because I've spent so much time overseas in my career already. So, my preference was to stay in the UK, and that was listened to from the start, even going back to the recruitment process.All in all, I can thoroughly recommend the Future Leaders Program – both if you’re a recent MBA, but also if you have several years of post-MBA experience like me. It’s tailored to you and will allow you to build your own career path from the start."

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Connie  Hogg

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Connie Hogg

Connie  Hogg

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Connie Hogg

What we did to help the Coronavirus response

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General

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Blog

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22/07/2020

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So, what have we done for:  Our Community We have set up the £4 million Admiral Support Fund for Covid-19, which is predominantly providing funding and support in South Wales, where we are based, to the NHS, charities, support groups and will also allow us to contribute to any insurance industry wide charitable effort. We have been active in helping several charities and groups, which we are extremely proud of. Here are just a few ways we have helped: Supported Swansea, Cardiff and Newport food-banks – diverted our fruit supply to these extremely important community organisationsSupported The Wallich with food supplies  Donated to The Play Yard which provides meals for under privileged children and familiesDonated to St Thomas Parish which distributes food / meals to vulnerable people within SA1 area, amongst other supportive initiatives£100k donated to The Community Foundation WalesFeeding NHS staff through donations to various organisations Supplying essential items to Hospitals across South Wales in the form of medical shoes, calculators, pyjamas, etc We also asked our employees to send in details of their charitable events that had been cancelled so we could support and help with fundraising for their chosen charities. Brian Martin, Head of Business Support at Admiral said: “Admiral’s support means so much for our community and we will continue to work hard to help those in need in such a difficult time. “ You can find out more about how we’ve been supporting our community here.  Our employees To support our employees, all employees are being paid their full salary and no employees are being furloughed under the UK Government funded scheme and we don’t expect to benefit from any other initiatives funded by the government. Ecare, our counselling and support service for employees have also introduced a ‘Dependant Line’ for any dependants in employees’ households to offer additional support during the pandemic 24 hours a day. We also have a Workplace Support function who order a range of equipment to make life easier for employees at home whilst working. Nearly 2800 orders so far and climbing! To help our employees get the right advice, we have teamed up with HSBC who now offer 121 telephone appointments to help anyone with their financial concerns. Our Training function “Admiral Academy” have developed several webinars, online courses and playlists for all our employees that focuses on mental health, living in lock-down and working remotely. We are also building a programme for the future of ‘smart working’: how we integrate remote and office time, the use of office space, how we manage teams, the cultural implications, organisational structure and technology.    Our customers We pledged to give back £110million to our car and van insurance customers in recognition of the fact that our customers stayed at home and drove less during the UK wide Covid-19 lock-down. A £25 refund was automatically given to all customers for each car and van covered with us on the 20th April 2020, a total of 4.4m vehicles. We gave the refund to reflect there have been fewer cars on the road during the lock-down which resulted in fewer claims. This was done to ensure as a company we didn’t benefit during the lock-down. Our intention was to return estimated savings to our customers rather than benefit from reduced driving during the lock-down. We have also waived any motoring claims excess fees for NHS or emergency service workers and supporting NHS volunteers. We guarantee cover for customers using their vehicle to transport people, deliver medical supplies and equipment, or items to people who are self-isolating. In addition, we wanted to show our support for NHS and emergency service workers by giving them a free courtesy vehicle to keep them on the road during the lock-down. We are further supporting our customers who are in financial hardship as a result of the outbreak by being flexible with customers struggling with monthly payments. Cristina Nestares, CEO of UK Insurance at Admiral said: “During this challenging period, our main priorities have been helping our customers, supporting our local community and protecting the wellbeing of our employees, which is why we have introduced these initiatives to give something back to the customers and communities we serve. “This is an unprecedented time when people across the country are driving significantly less than before the lock-down, and we expect this to lead to a fall in the number of claims we are seeing. We want to give the money we would have used to pay these claims back to our loyal customers in this difficult time. We have also already reflected this change in driving behaviour in our pricing for customers and will continue to do so. “

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Samantha Bevan

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Samantha Bevan

Samantha Bevan

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Samantha Bevan