Pet insurance jobs are among the most rewarding and in demand careers on the market. With the number of pet owners taking out insurance increasing to an all-time high of 4.4 million last year, it’s an opportunity to Make a Difference.
At Admiral, we understand how important it is to have someone to turn to when things go wrong with your four legged friend. That's what our pet insurance team is here for. Based in our Peterborough office, we have plenty of pet insurance job opportunities available in one of the UK’s fastest growing cities.
If you’re looking to carve out a meaningful career which blends purpose with progression, look no further. Here, we’ll take a closer look at our jobs in pet insurance.
Why work in pet insurance?
We’re a nation of pet lovers. Over 57% of households in the UK now have pets, and with vet bills becoming increasingly expensive, more people are turning to insurance to protect their furry family members. As such, pet insurance is one of the fastest-growing sectors.
It’s an industry full of opportunity and impact. In a pet insurance job, you’ll be supporting people through difficult moments by providing the solutions they need. Whether you’re just starting out or looking to take the next step, pet insurance job opportunities offer real variety, stability, and meaningful work.
Understanding pet insurance jobs
Jobs in pet insurance encompass a whole host of different disciplines. From customer-facing advisory roles to something a little more technical, there’s something for everyone. The through-line of our pet insurance jobs is that they all support customers when they need it most.
Here, we’ll take a look at some of the dynamic career paths on offer in our Peterborough office.
Claims support executive
As a claims support executive, you’ll be the first point of contact for our customers after something’s happened to their pet. Whether it’s a routine check-up or a stressful emergency, you’ll be on hand to offer calm, clear support.
As one of the most people-focused pet insurance customer service jobs, this is a great role for those with great communication skills.
Responsibilities of a claims support executive include:
- Answering customer calls and emails with empathy
- Guiding them through the claims process
- Collecting and checking details accurately
- Supporting Claims Handlers with admin tasks
Pet claims handler
Our pet claims handlers are there to help customers through difficult situations. Perfect for those who are detail-oriented and passionate about customer care, it’s a role where you can make a difference by working closely with customers and vets to ensure outcomes are fair and accurate.
Responsibilities of a pet claims handler include:
- Review pet insurance claims against policy terms
- Liaise with veterinary clinics for treatment details
- Communicate outcomes to customers with compassion
- Keep records accurate and up to date
Pet claims team manager
As a pet claims team manager, you’ll be a mentor and motivator. Your focus will be leading with empathy, creating an environment where the team can Grow and Progress, while ensuring customers receive fast, fair, and thoughtful service.
This people-first step into leadership is perfect for those who love seeing others grow. It’s a rewarding and impactful role.
Responsibilities of a pet claims team manager include:
- Managing a team of claims handlers
- Supporting their development, wellbeing and performance
- Encouraging a positive, inclusive team culture
- Helping embed our values across the department
Pet risk executive
An ideal role for analytical thinkers and problem solvers, pet risk executives look at big-picture trends to help shape smarter, more sustainable policies.
Responsibilities of a pet risk executive include:
- Monitoring claims performance and trends
- Collaborating with underwriters and product owners
- Support pricing decisions with clear insights
- Make recommendations that benefit customers and the business
Product owner
As a product owner, you’ll be responsible for making our pet insurance products easier to use and better to experience. From digital improvements to policy updates, you’ll lead innovation from the front.
Responsibilities of a product owner include:
- Define and deliver product enhancements
- Work with engineering, design, and risk teams
- Use feedback and data to solve customer pain points
- Test, launch, and refine new features
Insurance consultant
Insurance consultants are here to help new customers choose the right cover for their pet. It’s one of our most relationship-focused roles, where trust and understanding go a long way.
Responsibilities of pet insurance consultants include:
- Explaining policies clearly and honestly
- Providing quotes and onboarding support
- Answering common questions via phone or chat
- Recommending the most suitable coverage options
Senior underwriting analyst
As a senior underwriting analyst, you’ll be at the forefront of pricing strategy and policy design. This is one of our most technical pet insurance underwriter jobs. You’ll use data to help create products that are fair, competitive, and financially sound.
Responsibilities of a senior underwriting analyst include:
- Building pricing models and analysing trends
- Advising on policy development
- Working closely with risk and product teams
- Shaping the future of our pet insurance offerings
Ready to make a difference?
If you’re looking to get your paws on a job Where You Can make people feel supported and give you the space to thrive, our pet insurance jobs in Peterborough could be just what you’re looking for.
Admiral is a place Where You Can. You’re empowered to Make A Difference and supported to Grow & Progress at your pace, and in your own way.
Explore our pet insurance jobs and jobs in Peterborough today to find the perfect role for you.
