Looking for a job in insurance where you can truly Make a Difference? Look no further than insurance consultant jobs. The insurance industry is a vital part of the UK economy, and there’s no shortage of opportunities to contribute to this as an Admiral insurance consultant.
Our insurance consulting professionals are a key part of various teams and departments in the business. If you’re a problem solver, great with people, and passionate about delivering top-tier service, it could be the perfect role for you.
If you want to learn more about what an insurance consultant does, read on. We’ll walk you through the insurance consultant job responsibilities, what skills help you succeed, and why Admiral is the perfect place to build a rewarding career.
What do insurance consultants do at Admiral?
Our insurance consultants help customers to get to grips with their policies and make decisions that work around their lives. Often the first point of contact, they’re the friendly voice guiding customers through everything from getting a quote to making a claim.
From pet insurance consultants to those based in our contact centre, this is a role where trust-building skills and relationships are key. Whether it’s talking a customer through next steps after a car accident or helping them make changes to a policy, insurance consultants ensure each customer leaves feeling confident and reassured.
Admiral is a place Where You Can carve out a worthwhile career in consulting. Our insurance consultants work shoulder-to-shoulder with a team of supportive, like-minded people. The pace is fast but you're never expected to do it alone.
While every day is different, the typical responsibilities of an insurance consultant include:
- Handling inbound calls and online messages and guiding customers through their policy journey
- Helping customers understand what to do when they need to make a claim and offering next steps with empathy
- Breaking down technical terms in a way that’s honest and easy to understand
- Setting up, amending or renewing insurance policies across different product types
- Recording details in line with regulations
What skills do you need in insurance consultant jobs?
If you’re interested in an insurance consultant job, you don’t necessarily need bags of experience. We look beyond the CV, and many of our professionals come from backgrounds outside of insurance. What matters most is your mindset and how suited you are to the role.
To become an insurance consultant, there are a few key skills that will help you stand out. If these traits sound like you, there’s every chance you’ll be a strong fit:
- Strong communication skills
- Empathy and patience to help customers through stressful situations
- Attention to detail
- Positivity and resilience in a fast-paced environment
- A passion for helping others
- Problem-solving skills
- A collaborative, team-first attitude
What to expect in an insurance consultant job
From our Cardiff office to the pet team in Peterborough, insurance consultants have a huge role to play. Life as an insurance consultant is fast-paced. You’ll be speaking to a variety of people throughout the day, handling different types of queries and coming up with solutions. All of this is done in a supportive environment where you’re free to Be You.
As an insurance consultant, you’ll deal with calls that are both simple and complex. You might help a new customer set up their first insurance policy before talking someone through their options after a car accident. In each situation, you’ll listen carefully, explain clearly, and fill the customer with confidence.
You’ll also spend time on tasks like accurately inputting information, updating systems, and logging outcomes. The variety of customers and their queries keeps things fresh and with a collaborative and fun-filled team around you, you never have the same day twice in this role.
Career growth for insurance consultants
At Admiral, we’re committed to helping our team members to Grow & Progress. If you want to move your career in a certain direction, we’re there to help you reach your destination. Whatever career goals you have, we’re committed to giving you the tools you need.
In an insurance consultant role, you’ll have hands-on access to a wide variety of learning and development tools, ranging from online platforms to peer mentoring. We’re all about open communication and encourage our consultants to share their goals and aspirations.
We’re happy to be an employer for life for many talented insurance professionals. Whether you’re interested in climbing the consulting ladder into management positions or want to move into other areas like pricing or claims, we’ll always help you find the right pathway to getting there.
The benefits of working in insurance consulting at Admiral
Having been named as the 2nd best super large workplace in the UK, it’s safe to say we’re pretty proud of our workplace culture. Admiral life is as rewarding personally as it is professionally. As one of our insurance consultants, you’ll get everything from exposure to a fast-paced environment to free company shares through our Share in our Future scheme.
You’ll also benefit from:
- Flexible working opportunities
- Private medical insurance and life assurance
- Mental health support and in-house wellbeing services
- Access to learning and development platforms
- Plenty of discounts and perks
- Cycle to work scheme
- Socials and team days out
Become an insurance consultant at Admiral
With an insurance consultant job, every day is rewarding. As the first voice many customers hear, you play a crucial role in their journey. If you’re looking for a role where you can have a real impact on peoples lives, this is the opportunity for you.
Admiral is a place Where You Can. You’re empowered to Make A Difference and supported to Grow & Progress at your pace, and in your own way.
Explore our jobs in household insurance, pet insurance, and claims to find the right role for you.
