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Lorna’s Big 5: How We Keep Admiral a Great Place to Work

Gemma Robertson our consultant managing the role
Posting date: 03/13/2026 09:49

We’re proud to have been recognised as a Great Place to Work for 26 years in a row, and as Admiral’s People Director, I’m often asked what makes our culture so special.  

For me, it all comes down to five core priorities. These are the things that keep us grounded, connected, and moving forward together.  

1. Open Communication 

Clear, honest communication sits at the heart of any great culture. When people understand what’s happening and why, it creates trust, stability, and connection. It’s important for colleagues to feel informed and listened to, especially as we continue to navigate an ever-evolving world of new technology and utilising the best of AI to grow our business, so our focus here is only going to increase. We put a lot of emphasis on transparency and two-way dialogue, and we’ll always centre our support for colleagues on open communication. After all, when we communicate well, we work well. 

2. A Clear Strategy Everyone Can Get Behind 

It’s important that everyone understands where we’re going as a business - not just in the next quarter, but for the long term. When colleagues can see the bigger picture and how they contribute to it, they feel empowered, motivated, and part of something meaningful. A strong strategy isn’t just a plan on paper; it’s a shared direction that helps us stay aligned as one team. 

3. Investing in Our Leaders 

Leaders shape the day-to-day experience of our people. They set the tone, empower colleagues to bring their best selves to work, and help them Grow & Progress through their careers/as their careers evolve. That’s why we’re committed to giving managers the tools, training, and confidence they need to lead with empathy and ambition.  

4. The Team, the Team, the Team 

At Admiral, the team unit is everything. Strong teams support one another, challenge one another, and celebrate one another. That’s why every team has a dedicated budget to spend quality time together every quarter - not for a meeting, not for a workshop, but simply to connect as people. It’s these moments of fun that build the relationships which make coming to work feel good. 

5. A Low-Ego Culture 

We work hard to create an environment where ideas can come from anywhere, and where it’s safe to try, learn, and sometimes get things wrong. A low ego culture isn’t about being quiet, it’s about encouraging openness and respect. When things don’t go to plan, we don’t point fingers; we roll up our sleeves and solve it together.  

I’m incredibly proud to work here, and for me, these five priorities are a big part of why Admiral continues to be recognised as a Great Place to Work. 

Join our growing team and be part of a place Where You Can! 


Gemma Robertson our consultant managing the role
Posting date: 03/13/2026 09:49
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