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We truly care about our customers. They are at the heart of every decision we make.

We’re very proud of the innovative products we offer and the level of service we provide. 

Everything we do acknowledges the needs of our customers and by recruiting the right people, we can continue to provide great products, great services and above all,  an excellent experience for our customers.

We don’t think of ourselves as an insurance company, more of a customer care company that happens to deal in insurance. Our Customer Care teams are made up of 8-10 upbeat colleagues who will become your second family.

We don’t think of ourselves as an insurance company, more of a customer care company that happens to deal in insurance. Our Customer Care teams are made up of 8-10 upbeat colleagues who will become your second family.

Our values are more than just ‘words on a wall’ to us. They’re completely embedded in everything we do.

We live and breathe them every day and they underpin every interaction we have – with each other and with our customers.

Our Commitments

    • Providing excellent products and services to our customers is essential. We employ several initiatives in order to measure the quality of our customer service. The measures are reviewed annually to challenge departments to make continuous improvements. Admiral operates within the regulatory framework of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) in the UK.
    • People who like what they do, do it better! Our working culture is made up of four pillars: Communication, Equality, Reward & Recognition, and Fun. Admiral’s phenomenal growth and multiple awards for being the best business to work for, prove that our people-centric approach really works!
    • We play a positive role in the community through charitable giving, sponsorship and local community partnerships. Our strategy aims to contribute to the local communities surrounding our offices and support local events. Our 'Community Fund' was set up to reinforce how we give back to charities, good causes and our community; we've given sizeable donations to a number of charities and organisations close to our colleagues' hearts.
    • We're committed to reducing our environmental impact to help safeguard our communities and create a pleasant atmosphere for our people. We aim to educate colleagues, encourage recycling and implement initiatives to reduce our environmental impact; our canteen cutlery and cold vending machines are plastic free.
Find out more about our culture
Location

Cardiff

Admiral Money is growing and as we continue to broaden our products for the UK consumer we are now in the process of launching a new product, Motor Finance! The Motor Finance team will operate as a

8481

Location

Cardiff

An exciting opportunity has arisen to join our Internal Audit team. This opportunity will help you to fast track your career in Financial Services and we fully encourage your development! Our audit

9077

Salary

£23,719 plus incentive

Location

Cardiff

Are you driven by sales, self-motivated, and eager to learn? If so, raise your hand! Join our Customer Value team where your drive and enthusiasm can shine. We're looking for passionate individuals

9383

Salary

£23,719 plus incentive

Location

Swansea

Are you looking to take the first steps into developing a lifelong career? Why not start in a multi-award-winning company that prioritises your career growth and development. We are currently recru

9386

Location

Cardiff

We are currently hiring for an experienced Technical Claims Handler to join Admiral Business. About Admiral Business We want to make it possible for more small business to survive and thrive - b

9454