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Security Operations Centre (SOC) - Operations Manager

Cardiff

  1. Full time

More about the job

Security Operations Centre (SOC) - Operations Manager

Description

The Security Operations Centre (SOC) Manager has overall responsibility of ensuring quality response to security incidents across Admiral. This central coordination role is vital for supporting the secure business operations of Admiral and the successful candidate will be confident and prepared to coach team members in the ethos and practice of successful security operations. 

The SOC comprises of an incident response team, a security analyst team and a partnership with a managed security service provider. You will be responsible for the overall coordination of these resources, and you will work alongside the Threat Intelligence and the Advanced Threat Engineering teams to deliver against Admirals cyber security strategy. As one of three Operations Managers reporting into the Head of Security Operations you will contribute significantly to the development and implementation of the security blueprint.

Critical to this role is communication and performance management. Although you will manage technical teams you are not expected to be a technical specialist – rather, you will be adept at delivering through others; providing clear direction; setting strategy; developing processes and distilling technical reports for consumption by non-technical audiences. You will question information that others would take on face value and remain inquisitive to improve the likelihood of your teams fully chasing down incidents to confident closure.

The SOC is threat-led and when there are no events to be investigated, the teams are performing threat hunting looking for previously undetected threats; developing alerting rules and rehearsing incident response. The teams have evolved significantly over the last few years to ensure it can keep pace with the ever-changing threat landscape and Admiral is looking to appoint an Operations Manager to continue the threat-led journey. 

You will have at least 4 years’ management experience of teams with at least 10 staff and be able to evidence good communication, coaching and leadership practices.

Responsibilities

The SOC Operations Manager will:

  • Performance Management - direct management responsibility for the SOC Analyst team and Incident Response Lead.
  • Deputise for the Head of Security Operations in their absence.
  • Contribute to and assist with the implementation of Admiral’s cyber security strategy.
  • Communicate to the wider business using non-technical language concerning events, risks and processes.
  • Ensure all security events are investigated and documented to completion.
  • Improve the efficiency of the day-to-day duties of the Monitoring and Response teams by collecting metrics and evidence from current/past cases and refining telemetry and processes.
  • Manage a diverse stakeholder list of internal customers, senior leadership team members, partners and IT, Legal, Public Relations contacts to disseminate relevant information and actions.

Essential Experience/Skills

  • 6 years’ experience in any of the following: Cyber security; IT operations; Incident management or crisis management.
  • 4 years’ management experience of teams with more than 10 staff.
  • Understanding of the Cyber Kill Chain, MITRE ATT&CK and other information security defence and intelligence frameworks.
  • Able to quickly and accurately distil technical reports for consumption by non-technical audiences.

Desirable Skills

One or more of the following:

  • (ISC)2 Certification such as: CISSP, CISM
  • CompTIA Certification such as: Security+
  • GIAC Certification such as: GCIH, GCIA, GDAT, GCDA, GISP, GCFE
  • Familiarity with at least one cloud platform such as Microsoft Azure, Amazon AWS or Google GCP.

About Admiral

We're Wales’ only FTSE 100 company. We have forward-thinking approaches and provide endless opportunities to test, learn and grow. There's a reason we've been named a Best Place to Work: our progressive culture, core values, and commitment to diversity and inclusion have created a working environment where people share ideas, aren’t afraid to speak up and change things, and above all, feel valued.

Admiral has grown from being a small start-up into a multi-national organisation. The company is constantly investigating new products, services and markets and is now present in eight countries with a diverse product portfolio.

Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this, in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas:

Communication, Equality, Reward & Recognition, and Fun.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

You can also view some of our other key benefits here; https://admiraljobs.co.uk/employee-benefits/.

If you think this role is for you and would like to be considered for this opportunity, please click “apply now” to complete an online application form.

Please note, we are unable to accept CVs via email and from agencies. 

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As one of our four pillars to our culture, Reward and Recognition is extremely important. We believe that happy staff make happy customers, so we have a huge range of great benefits to make sure everybody has something to smile about! Here are a few of our more popular ones.

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