Product Executive - Confused.com

As a Product Executive, you will be responsible for managing the day-to-day relationships with stakeholders across the business, as well as dealing with specific queries relating to your products.

For products that are provided on a white label basis, you will work closely with our third-party partners to define and deliver product changes and may also manage the day-to-day relationships.

Products that you will be responsible for include – but are not limited to – van, motorbike, business insurance and business energy and caravan and motorhome.

Key tasks  

• Monitoring and analysing the market as well as customer and regulatory trends, and reviewing competitor propositions
• Carrying out regular competitor and customer research to understand changes in the market or consumer behaviour, to ensure we are keeping up with consumer trends and to identify opportunities for significant improvement
• Using product MI, including Tableau and Google Analytics, to track product and partner performance and to ensure we are maximising our opportunities
• Working alongside cross-functional experts in marketing, commercial, design and development teams to deliver a better customer experience, improve conversion rates and increase product density
• Aligning the customer journey to other key levers (e.g. price competitiveness)
• Working collaboratively with business stakeholders, you will help to set the product roadmap to deliver the priorities within your product backlog
• Where relevant to your product(s), you will work directly with developers to deliver continuous updates to the process, supporting scrum teams in sprint organisation and assisting with testing and signoff of releases
• Analysing and communicating product strategy and performance data, providing commentary and making recommendations for improvement
• Ensuring the timely receipt and collation of month-to-date and end-of-month performance and sales information
• Supporting your team in ensuring we follow the internal governance requirements and making sure Confused.com treats our customers fairly

Key skills 

• Excellent written and verbal communication skills and good attention to detail
• Good analytical skills
• Resourcefulness, drive and desire to succeed
• Excellent organisational skills, with the ability to prioritise and be proactive
• Ability to work under pressure and assist with multiple projects and relationships
• Ability to work independently when needed
• Comfortable with change, able to adapt to evolving processes and motivated by new challenges
• A working knowledge of Excel, Word and PowerPoint
• Ability to work to and exceed targets, while having a flexible and cooperative approach to teamwork
• A balance of being able to work as part of a team and on one’s own initiative
• Confident, personable and professional, with a positive attitude
• Ability to interpret and present data
• Flexible and adaptive approach
• Ability to maintain and develop relationships
• Commercially driven with ability and strength in one’s own convictions to make difficult decisions
• Customer-centric, with the ability to consider various perspectives and needs

About Confused.com

As the first ever price comparison site in the UK, we’ve been trailblazers in the industry and in the technology sector since we began. Yet our success is built on more than tech. We’ve developed a strong and vibrant culture, where people who enjoy doing what they do are constantly finding ways to do it even better. Our passion, our honest and open approach and our focus on collaboration mean that we were recently named the fourth best large marketing place to work by Campaign. So come and join us! We look forward to your application.

Some of our benefits

• Discretionary cash bonus based on personal and business performance
• 28 days holiday, including Bank holidays, plus extra time for good health
• Group pension scheme
• Flexible working patterns
• Group Life Assurance
• Training & Development opportunities
• Subsidised gym membership
• Cycle to work scheme
• Staff discounts scheme
• Discounted insurance offers
• Discounted health care schemes

If you think this role is for you and would like to be considered for this opportunity, please click “apply now” to complete an online application form. If you have any questions please email recruitment@confused.com 

Please note, we are unable to accept CVs via email and from agencies.