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Lead BI Analyst - Confused.com (Maternity cover)

Cardiff

  1. Full time

More about the job

Come and join the Confused.com Data Team where we thrive on data to solve high impact business problems! 

We’re looking for a Senior or Lead Data Analyst to join our team for a fixed-term contract to cover maternity leave.

We’re looking for someone with a passion for analysing big data to uncover value for our customers and driving those insights into actions with our colleagues and partners.

 

About the team

We enable data driven decisions that enhance customer experiences and improve business performance.  

We partner closely with the Technology, Product, Marketing, and Finance teams to answer key questions about product adoption, customer engagement and customer satisfaction.

Our work requires regular collaboration with our partner teams as well as technical expertise to mine big datasets and discover strategic business insights.  

 

About the role

  • You‘ll help promote an ethos of data-informed decision-making throughout Confused.com by:  Investigating – Supporting anyone in Confused.com who has a business problem by providing timely expertise and analysis of our data that helps tell a coherent story.
  • Visualising – Developing and maintaining dashboards to give accessible answers to commonly asked questions, especially around key performance metrics.
  • Predicting – Using analytical and data science techniques to make predictions based on our data, making recommendations to improve the business and optimise strategic decision-making.  
  • Enabling – Providing training guidance and support on how to query and understand data to improve overall analytical capability and autonomy across the business. 

 

The ideal candidate 

  • You’re self-directed, passionate about data, and focused on delivering the right results.
  • You can apply programming acumen and use a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions. 
  • You understand product strategy and business goals and can present your insights in a concise and effective manner. 
  • You have excellent technical aptitude and programming skills. You’re also an effective communicator, capable of independently driving issues to resolution and communicating insights to both technical and non-technical audiences.
  • A degree in a mathematical or analytical subject is highly desirable. Experience in partnering with business teams to develop metrics and related insights is a big plus.

 

Technical skills 
 
Previous experience in these specific technologies isn’t essential, but you should at least have experience in related technologies. 

  •  SQL for querying our databases
  • Tableau for developing dashboards and data sources, and for use in diagnostic analysis
  • Ability to understand, translate and map business and product questions into analysis projects  • Experience in database technology with solid understanding and hands-on skills with SQL Server, dimensional cubes
  • Experience building large scale data sets in Azure or similar big data environments
  •  Ability to influence diverse audiences and build strong partnerships with stakeholders  

 

Why you should apply 
 
At Confused.com, you’ll be working in an innovative and agile environment, using cutting-edge technology, with access to many benefits including flexible working. 

At Confused.com, we’re proud to be a diverse business where we put our people and customers first.We understand that a good work-life balance is important, and we want you to have an element of freedom to define a working lifestyle that supports this.We’re happy to talk about flexible working. Please contact recruitment@confused.com for more information. We're relaxed on dress code and are social in and out of work. Without blowing our own trumpet too much, we think it's pretty sweet working at Confused.com! 
 
Think you’ve got what it takes? 
 
Complete the application form and send us your CV.

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