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Lead BI Analyst - Confused.com (Maternity cover)

Cardiff

  1. Full time

About the job

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Come and join the Confused.com Data Team where we thrive on data to solve high impact business problems!  We’re looking for a Senior or Lead Data Analyst to join our team for a fixed-term contract to cover maternity leave. We’re looking for someone with a passion for analysing big data to uncover value for our customers and driving those insights into actions with our colleagues and partners.

About the team

We enable data driven decisions that enhance customer experiences and improve business performance. 

We partner closely with the Technology, Product, Marketing, and Finance teams to answer key questions about product adoption, customer engagement and customer satisfaction.

Our work requires regular collaboration with our partner teams as well as technical expertise to mine big datasets and discover strategic business insights.  

We are focused on maintaining our nimble, agile and entrepreneurial culture, whilst still being committed to growing our business, and hiring the best talent to help us on our journey. 

 

About the role

You‘ll help promote an ethos of data-informed decision-making throughout Confused.com by:

  • Investigating – supporting anyone in Confused.com who has a business problem by providing timely expertise and analysis of our data that helps tell a coherent story.
  • Visualising – developing and maintaining dashboards to give accessible answers to commonly asked questions, especially around key performance metrics, and driving forward our business-wide reporting strategy.
  • Predicting – using analytical and data science techniques to make predictions based on our data and making recommendations to improve the business and optimise strategic decision-making.
  • Enabling – providing training, guidance and support on how to understand existing reports as well as self-serve, in order to improve overall analytical capability and autonomy across the business.
  • Developing – improving our reporting capabilities through the development of advanced functionality and visualisations within dashboards, and engaging with external communities to share best practice from both a business and product perspective.
  • Mentoring - supporting the development of both analysts within the analytics team and colleagues around the wider business, leading by example in building a highly skilled team.

The ideal candidate 

  • You have a real passion for data and a commitment to shift the industry towards forward thinking using data analytics.
  • You have experience of creating and optimising a suite of reports or dashboards for key stakeholders around the business to track business, department, or product performance, whilst promoting a data-driven culture.
  • You’re comfortable using business judgement and analytical tools to drive the best results for the business, as well as answering a wide range of high-impact business questions.
  • You’re self-driven and able to use a combination of data, analysis, knowledge sharing and business acumen to identify and lead new opportunities and establish yourself as the subject matter authority in your own field of expertise.
  • You’ll know how to enhance the existing advance analytics models and methodologies. As well as contribute new ideas on how we can develop our models, algorithms and visualisations.
  • You’ll have a proven ability to shape, design and lead the execution of data changes.
  • You understand product strategy and business goals and can present your insights in a concise and effective manner. You’re also an effective communicator, capable of independently driving issues to resolution and communicating insights to both technical and non-technical audiences.
  • A degree in a mathematical or analytical subject is highly desirable.
  • Experience in partnering with business teams to develop metrics and related insights is a big plus.

Technical skills 
Essential:

  • Experience using Tableau for developing dashboards and data sources, and for use in diagnostic analysis

Desirable - previous experience in these specific technologies isn’t essential, but you should at least have experience in related technologies.

  • SQL for querying our databases
  • Ability to understand, translate and map business and product questions into analysis projects
  • Ability to influence diverse audiences and build strong partnerships with stakeholders
  • Ability to parse, manipulate and review large quantities of complex data, and then interpret that data and translate complex material into easily understandable conclusions.
  • A financial services background in data analytics.
  • Experience of languages such as Python, R and SAS would be advantageous.
  • Experience in dimensional modelling.
  • Professional experience is important, but it’s paramount you share our belief in disruptive innovation that puts needs of customer first. From day one, your key skill will be to perceive new and better ways of doing things for Confused.com to help our customers

 

About Confused.com

As the first ever price comparison site in the UK, we’ve been trailblazers in the industry and in the technology sector since we began. Yet our success is built on more than tech. We’ve developed a strong and vibrant culture, where people who enjoy doing what they do are constantly finding ways to do it even better. Our passion, our honest and open approach and our focus on collaboration mean that we were recently named the fourth best large marketing place to work by Campaign. So come and join us! We look forward to your application.

Some of our benefits

  • 28 days holiday, including Bank holidays, plus extra time for good health
  • Flexible working patterns
  • Training & Development opportunities
  • Subsidised gym membership
  • Cycle to work scheme
  • Staff discounts scheme
  • Discounted insurance offers
  • Discounted health care schemes

 
Think you’ve got what it takes? 
 
Complete the application form and send us your CV.

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