Procurement Manager

Claims Procurement are responsible for oversight suppliers within Claims, performance managing these suppliers to ensure that our customers’ get the very best service at all times through the development, optimising, managing and evaluating the suppliers in the Claims department. The successful candidate will have the ability to communicate and work alongside senior management within the claims department.  

The Claims Procurement Manager will have people management responsibilities for an area within the Claims’ supply chain. Candidates should be able to demonstrate a good understanding of claims product knowledge whilst having an aptitude to learn quickly. The successful candidates will need to be able to communicate to individuals of all levels both internally and externally to Admiral, clearly and confidently.

We are looking for candidates with either procurement or Claims experience, ideally both. The role would be suitable for an experienced manager looking to make a step up, learn new skills, the role provides excellent long-term prospects and will act as a springboard for the ambitious.

Main Functions:

• Responsible for an area of the supply chain.
• Act as a subject matter expert for the relevant supply chain area.  
• Support the Claims Procurement Executives and assistants to ensure:
  • The effective oversight of all supplier relationships to ensure that they are consistently meeting the standards that we expect and provide value for money.
  • All supplier management activity is conducted in accordance with the EUI Outsourcing and procurement framework.
• Negotiate and renegotiate commercial terms with suppliers.
• Lead market tests, to include but not limited to RFI/RFP/RFX, benchmarking and fee optimisation tasks as appropriate and construct a go-forward plan to identify and target opportunities to reduce/remove cost and/or improve service delivery. 
• Be aware of and take action to mitigate supplier risks and protect the business from exposure to risk.
• Establish effective first line of defence controls across the entire claims supply chain. This includes developing supplier scorecards for material/strategic suppliers.
• Manage escalated complaints, both internally and externally, with supplier partners. Recommend change/improvements through conflict resolution handling.
• Produce a documented business case/rationale for the selection of new, or continuation of existing, supply chain partners via the Contract Approval Process.
• Work closely with Claims Audit and Supplier Risk to ensure that remedial/mitigating recommendations are actioned in a timely fashion.
• Work closely and collaboratively with Claims “Heads Of” to manage supplier performance and maximise our competitive advantage.
• Ensure direct reports receive monthly 121s, annual appraisals and clear objectives
• Ensure direct reports have a clear, documented development plan and supporting objectives.
• Help manage and direct work for direct reports in line with business requirements. Also ensure full supporting documentation is produced to ensure clear audit trail is maintained on Atamis (contract management system).
• Be a point of reference for Claims Procurement Executives and Senior Executives
• Comply with the Group Procurement, Outsourcing, Conflicts of Interest and Corporate Gifts and Hospitality policies at all times. 
• Work as directed by the Claims Senior Procurement Manager.

You will require the following skills:

• A degree and/or professional qualification is desirable but not essential.
• Experience in working at a management level in a Claims environment is preferred.
• Evidence understanding of business requirements and delivery
• Strong written and verbal communication skills.
• Analytically minded with an eagerness for continuous improvement.
• An effective leader who is able to lead and motivate their team to success.
• Demonstrable innovative approach and ability to develop meaningful long term strategic and operational plans.
• Experience in project management.
• Great organisational skills.
• The ability to interact with, and regularly present to, Senior/Executive level is essential.
• The ability to work to tight deadlines and therefore be able to prioritise a workload effectively.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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