Claims Project Manager

About Claims PMO

Our Claims PMO department makes up part of the Claims Business Performance area, and we are looking for an experienced and talented individual to join the team. Claims PMO is the central project area within our Claims department. Our remit spans function wide change initiatives as well and supporting local change areas. Our roadmap is made of the highest value and high priority change. We manage all graded programmes and projects (Gold, Silver, Bronze) which are strategically important to Claims and the wider business. Our roadmap covers a range of strategic pillars such as; Technology, Loss Ratio, Expense Ratio, Customer and People.

Reporting into the PM Lead, this is an opportunity for a creative, innovative and organized individual to get involved in a team which will drive forward change through work on business-critical projects. This is a fantastic opportunity to influence and help shape the future of this exciting and fast paced department. This role offers flexible hours and flexible remote working options (working remote, in the office or hybrid).

Job Purpose

Working as a key part of the Project area on Claims PMO, the Project Manager will be responsible for driving their projects forward from initial planning, right through to handing over to operations as business as usual. The role will see you working closely with a wide range of stakeholders both internal and external.

The role involves managing the delivery of a varied mix of projects, by organizing and coordinating tasks, creating project plans, engaging stakeholders, managing timelines and relationships to ensure on-time delivery, with a focus on working to Claims PMO governance standards. Projects will range from strategically important and high-value initiatives through to smaller, time-critical business or process changes to deliver incremental improvements for the business and customers.

“This role is cross-site and you will be expected to work in Cardiff, Newport and Swansea” 

Roles and Responsibilities

The main responsibilities of this role are detailed below, this is not an exhaustive list.

• Agreeing project objectives
• Managing and organising resources working on a project
• Carrying out project risk assessments
• Ensuring that the critical success factors of the project are met
• Overseeing and owning financial management and budgets
• Reporting to steering committees, programme and portfolio checkpoints
• Developing and maintaining a close relationship with business stakeholders to ensure effective and efficient implementation of projects
• To provide high level, realistic and detailed projects plans
• Sharing lessons or best practices with other project managers
• All projects must be fully documented and regular reports providing details of progress must be produced and distributed to relevant parties

This is not a full definition of the role but covers the main aspects and drivers for success.

Key Competencies and Experience

Whilst we are looking for someone with some experience (see list below), if someone has demonstrated the right skills and qualities, we are happy to provide training and guidance.

• Project management qualifications are not essential but advantageous (PRINCE2, APM, Agile etc)
• Can evidence successful delivery of past projects.
• A self-motivated and organised individual who can deliver to tight deadlines.
• A flexible and dynamic problem solver who can create solutions and manage workplace differences.
• An effective communicator who can positively influence stakeholders at all hierarchical levels.
• Able to reflect on performance, share lessons learned and adjust where necessary.
• A team player who is reliable and supportive of others
• Some knowledge of the Claims function/systems would be advantageous

About Admiral

We're Wales’ only FTSE 100 company. We have forward-thinking approaches and provide endless opportunities to test, learn and grow. There's a reason we've been named a Best Place to Work: our progressive culture, core values, and commitment to diversity and inclusion have created a working environment where people share ideas, aren’t afraid to speak up and change things, and above all, feel valued.

Admiral has grown from being a small start-up into a multi-national organisation. The company is constantly investigating new products, services and markets and is now present in eight countries with a diverse product portfolio.

Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this, in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas:

Communication, Equality, Reward & Recognition, and Fun.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

You can also view some of our other key benefits here; https://admiraljobs.co.uk/employee-benefits/.

If you think this role is for you and would like to be considered for this opportunity, please click “apply now” to complete an online application form.

Please note, we are unable to accept CVs via email and from agencies. If you are part of our PSL we will be in contact.

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