As a Product Owner, you will report into the Product Lead or Senior Product Owner supporting changes to Guidewire platforms. This is an exciting opportunity to be part of the newly formed Claims Value Stream Product Team, responsible for the ideation and prioritisation of the Claims Value Stream and Agile Release Trains (ART). The Product Owner is key to shaping the future of Claims.
Working within a safe scaled agile structure you will be ensuring that we prioritise our roadmap in line with our customer needs and therefore ensuring the success of our business. The Scaled Agile landscape is an ever-evolving way of working with IT development teams to ensure that we are delivering efficient customer centric change fast.
Job Purpose
The Claims Product Owner will support the prioritisation of the claims backlog within their ART, ensure that the requirements are accurate for the IT development team, and that the customer remains at the forefront of all the change we implement.
As a Product Owner, you would be a key driving force behind product delivery; your presence must be visible, vocal, and objective. You are responsible for representing the customer and department needs, so the ability to communicate the product and project vision is essential.
Opportunities
As part of our Claims Product Owner recruitment, we will be recruiting for the following roles:
Product Owner (Guidewire Claims Centre) – Working with either Household or Motor Claims, the main responsibly of a GWCC Product Owner is to work with the business to understand needs and support the development and delivery of GWCC changes to support our customers and the business.
Digital Product Owner – Working with both Household and Motor Claims, the main responsibility of the Digital Product Owner is delivery of our customer journey through MyAccount. The Digital Product Owner will work very closely with the GWCC Product Owners to ensure fast and efficient journeys that not only benefits our customers, but also suits business needs.
Migration Product Owner – Working with both Household and Motor Claims, the Migration Product Owner will be part of the iSeries decommissioning programme. They will support migration of Vectus to GWCC working with SMEs and the business throughout pre-inception, inception and delivery.
Main duties
- Working with Subject Matter Experts to understand their change needs and to gather requirements.
- Working closely with our key stakeholders to identify change and manage a change roadmap.
- Bridge the gap between the business and technology domains by working with development teams to uncover problems and identify solutions.
- Effective stakeholder identification and management
- Working closely with the IT development team and other tribes to ensure timely and accurate delivery of new functionality.
- Helping ensure the smooth flow of features through discovery, definition, development, and delivery.
- Work with development teams to enable the regular and sustainable delivery of software to Claims.
- Work with the team to enable fast feedback on delivered work from customers, and the department.
- Identify key risks and escalate where appropriate.
- Collating info for business cases and benefit realisation in order to track value of changes and feed into prioritisation.
- Ensuring the change roadmap is prioritised based on customer/department feedback, sound business value.
- Play an active role within the Claims Value Steam
- Effectively manage dependencies between other Value Streams and Shared Services
- Work closely with the Business Change team to ensure the business are well prepared for any changes you might be delivering, this might include testing, readiness, communication, engagement, permissions, and sanctions.
Essential skills
- The ability to communicate clearly and effectively at all levels.
- Take a proactive lead in creating a supportive environment.
- Show passion for your work and a commitment to succeed.
- Solutions driven.
- Be prepared to challenge and make suggestions for improvement.
- Be willing to voice an opinion on all matters whilst being receptive to feedback.
- Quality focused; you should maintain a focus on high quality work.
- Confident in making decisions, ensuring you can justify them whilst understanding the impact this decision could have on the team and wider business.
- A good understanding of working platforms in Claims
- Ability to manage multiple tasks and pieces of work at one time.
- Ability or understanding on how to write user stories and manage backlog priorities.
- Experience or knowledge of working in an agile development environment.
Additional Information
- We will review your CV within 5 working days of application and get back to you.
- We will give you everything you need to work comfortably from home.
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Salary, Benefits, and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
