Internal Communications and Engagement Officer (12mth contract)

Are you a communications professional, able to develop and deliver engaging communications content?

Working within our internal Comunications and Engagement team, you will deliver high-quality internal communications through a range of channels and in line with our Communications strategy,  a first-class service to our colleagues.

As an Internal Communications and Engagement Officer you will;

• Coordinate, write and deliver a range of engaging and informative communications across a range of channels to connect intended audience and drive understanding through engaging content
• Support the delivery of the Communications strategy, ensuring the business narrative is reflected and embedded across all relevant channels
• Manage and deliver face to face and virtual channels including events and conferences
• Apply brand guidelines, communications principles and tone of voice appropriately across all relevant channels
• Business Partner and provide communication and engagement advice and guidance to assigned business areas and project teams, helping to identify relevant opportunities and using content to contribute to overall Group/UK-wide narrative
• Develop and maintain the communications plan for assigned areas ensuring there is a clear and structured narrative in place designed to ensure stakeholders are kept up to date
• Ensure all content is appropriate for audience and manage stakeholder expectations accordingly
• Contribute to effective communications planning and strategic thinking
• Publish content to appropriate channels and ensure it is kept up-to-date and relevant
• Actively manage, monitor and promote and respond to the voice of our colleagues through feedback loops (and internal social content channels)
• Manage communications and engagement campaigns to support and promote initiatives, projects and events using a range of appropriate channels
• Measure the effectiveness and success of communications activity and challenge and learn lessons from analysis of the data
• Be an ambassador for communications both in terms of team reputation and support provision / standard of communications produced

Ideally you will have;

• Solid verbal and written communications skills
• Experience of dealing with and managing senior stakeholders 
• Ability to produce communications plans that appropriately line into business plans and strategy
• Ability to translate complex subject matter into accessible and engaging communications
• Experience of effective channel management
• Event Management experience
• Proven experience of working in a communications environment
• Project Management skills and excellent eye for detail
• Management of budget
• Effective time management skills - ability to work on multiple priorities, manage competing deadlines and deliver projects from initiation to completion
• Business Partnering experience
• Knowledge of the Financial Services industry and customer-facing environments

Additional Information

• We have adapted a hybrid approach and we expect that you will be able to decide to come to the office between 2-5 days per week and will aim to be as flexible as you can. If you would like to discuss flexible working, please contact the Recruitment Officer looking after this position.
• We will provide you with everything you need to work comfortably from home.
• Interviews and feedback will begin w/c 25th April 2022

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package. Do not hesitate to contact the Recruitment Officer looking after this position if you would like to discuss this further.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance;it's one of the reasons why we're consistently voted one of the Sunday Times’ Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

About Admiral

Admiral Group is a leading FTSE100 Financial Services company with a presence in eight countries.

The company was set up in 1993 as a car insurance specialist, but since then the Group has expanded in other countries and other insurance verticals such as household and travel insurance, in loans, price comparison platforms, and has developed innovative products.

The Group has 7 million customers worldwide and employs over 11,000 people across its operations. Admiral is a growth story with an enviable track record of strong financial performances, ROE consistently over 50%, a turnover of £3.5 bn, and a profit before tax of £520 m in 2019. Admiral’s philosophy is that ‘people who like what they do, do it better’ and Admiral is proud to offer an open culture where achievement is rewarded and recognised and where coming to work is exciting every day. In 2019, Admiral received a special award from ‘Best Companies to Work For’ as the only company to feature within their rankings since they began 20 years ago: a true testament to the Group’s culture.

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