Audit and Controls Executive

An exciting opportunity has arisen to join a rapidly expanding team within the support area of Household Claims, which will be responsible for making sure that we have appropriate robust controls in place, testing them and acting as an audit function both internally and with our suppliers. If you have an inquisitive nature, desire to learn and want to develop your technical knowledge across household claims, then this could be the role for you. 

You will play a vital role in ensuring that we are delivering the best experience for our customers by highlighting areas of improvement and testing the current controls that we have in place.  This will involve working with a wide range of stakeholders both internally and externally.

The keys to this role are communication, collaboration and the ability to influence change.  You'll need to be able to remove hurdles in processes if required, ensuring you get to the root cause of issues, take responsibility to resolve problems and collate all necessary details to ensure swift resolution whenever possible.

A proven track record of successfully handling household claims would be required for this role. We believe in investing in people’s ongoing professional and technical development and successful candidates will also have access to a wide range of ongoing professional development opportunities, including externally accredited courses such as those delivered by the Chartered Insurance Institute and British Damage Management Association.

Behavioural Competencies:

• Strong attention to detail and the ability at times to simplify complex issues.
• Clear communicator, appropriate for an intended audience, including senior management.
• Ability to work flexibly and manage your time effectively
• Possess the ability to make effective and informed decisions, which may impact top level data such as CRMI
• Desire to support the team to deliver excellent customer outcomes and be driven to do the right thing for our customers.
• Show passion and empathy in putting things right when they have gone wrong.
• Be able to turn ideas into actions.
• Self-motivator with desire to learn.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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