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Health and Wellbeing

Admiral: 2020

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** DEFAULT postresults.publishdate - en-GB **

24/03/2021

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At Admiral, we care deeply about our people. That is why we’ve done everything we can to support everyone who we interact with – customers, local community and staff, through this strange, unprecedented and difficult pandemic. Our customers are incredibly important to us at Admiral, and so we gave back £110 million to our car and van customers in recognition of them staying at home during the lockdown. Integrity is at the core of our culture and we strongly believe that this was the right thing to do.Not only that, but in April 2020, we launched the Admiral Support Fund for Covid-19, with the aim of supporting our local community. We have donated over £1.1 million to more than 300 organisations across Wales, including schools, hospitals, foodbanks, and care homes. These donations have helped to provide the funding, PPE, school equipment, food, vouchers, electricals, and other items of the utmost importance to those impacted by the pandemic. We accepted nominations from our employees to support local communities and causes close to their hearts and have received incredible feedback about the impact of the fund. Our staff wellbeing has always been at the heart of what we do – and our values as an organisation have long been centred around the idea that “people who like what they do, do it better”. In fact, in January 2021, we were recognised as a Centre of Excellence in Wellbeing by the Great Place to Work Institute. As lockdown began, we concentrated all our efforts on getting as many people as possible working from home. Next we immediately got to work to try and bring the sense of fun and belonging that our office is famous for into our home-working set ups. We’re proud to say that we achieved a lot. We started to send out themed emails to support staff, share positive news, say thank you and of course have a bit of fun. Our Ministry of Fun returned virtually, hosting some incredible events. We launched ‘Team Time’, an initiative that provides a hub of activities for teams to do, encouraging them to spend time together. The postponed 5, 10, 15, 20 and 25-year celebrations from 2020 were held virtually with each employee celebrating receiving a gift, time off work and an interactive virtual event which was attended by Senior Managers in the case of 15, 20 and 25-year celebrations. We held a virtual Christmas party for staff and their families, as well as closing the business early on Christmas Eve to say thank you for the hard work of our employees, and their commitment to our customers. Alongside all of this, we have continued to thrive as a business. We’ve won a lot of awards: 4th Best Super Large Workplace in the UK by the Great Place to Work Institute, 5th Best Workplace for Women in the UK by the 2020 UK’s Best Workplaces™ for Women list, 8th Best Multinational Workplace in Europe by the Great Place to Work Institute and the 14th Best Workplace in the World on the Annual 25 World’s Best Workplaces list. Admiral Financial Services reached 100,000 customers, Veygo sold their millionth policy, and Admiral Law secured their largest ever settlement at £5.25 million. And finally, we announced that the group’s share of profit before tax was £638.4 million, a 21% increase on 2019.   To achieve this in a ‘normal’ year would have been an incredible feat, but to achieve this in 2020, during the unprecedented and difficult experience of a global pandemic, is deeply humbling for our company. We are immeasurably grateful to our staff, each and every one of them, as their contributions and commitment to Admiral are the driving force of our success.To say thank you, each employee received a small gift as a token gesture for their continued hard work through the ups and downs. More than anything, we miss being able to put the kettle on and have a few treats with our teams, so we sent each employee a mug, some sweets and a thank you note to try and recreate that as best as possible. We do things differently – we always have. Ultimately, we think that’s what makes us great. If you are interested in joining us, please have a look at our roles and start your Admiral Life today. 

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Connie  Hogg

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Connie Hogg

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Connie Hogg

Centre of Excellence in Wellbeing

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** DEFAULT postresults.publishdate - en-GB **

21/01/2021

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We are delighted to announce that we have been recognised by the GPTW Institute as a Centre of Excellence in Wellbeing.  Having been named a Great Place to Work for 20 consecutive years by the Great Place to Work Institute, the workplace culture specialists have also recognised us specifically for our approach to wellbeing in the workplace for a second year.  Recognition as a centre for ‘Excellence in Wellbeing’ depends on employees completing the Great Place to Work Wellbeing Index survey designed to measure the levels of wellbeing in the workplace. We have conducted an Annual Staff Survey every year since 1999 because we believe it’s important to ask the people who work for Admiral Group what they are happy or unhappy about. This is a significant achievement, and we are extremely proud to have been recognised for our commitment to creating the best environment possible for our employees. Our employees scored us high in several areas including Mental and physical health, Fulfilment at work and Financial security. Employee wellbeing is a key element of an organisation’s culture; given the challenges we’ve all faced in 2020, it’s important now more than ever that our employees know this hasn’t changed.   The Great Place to Work Wellbeing Model encompasses all the physical, psychological, social and financial aspects of working life. Together, these can allow people to perform to their fullest potential, thriving inside and outside the workplace.  We pride ourselves on having a happy, supportive and productive workplace and looking after our employees’ wellbeing was our top priority during the challenges of 2020. I am very proud of our wellbeing and workplace support teams who have worked incredibly hard to equip our colleagues with various tools to help manage their health and wellbeing, and particularly for adapting our traditional wellbeing programme to suit a remote workforce facing the huge challenges that COVID19 brought. From bespoke lockdown mental health courses and our Employee Assistance Programme, to online mindfulness and choir sessions, we’ve really tried to put our employees’ wellbeing at the forefront. We’re all very proud to have this work recognised by Great Place to Work and we’ll continue to keep wellbeing at the forefront of our unique culture. Rhian Langham, Head of People Services. We were named the 4th best super large workplaces (1,000+ employees) in the UK in May 2020, based on feedback from our employees. The results of the 2021 competition will be announced in May. Great Place to Work is a worldwide consultancy specialising in workplace culture, helping organisations to create exceptional, high performing workplaces where employees feel trusted and valued. Thank you to all our staff for making us a Centre of Excellence in Wellbeing and in particular, those departments that work hard to make this happen.

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Samantha Bevan

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Samantha Bevan

Samantha Bevan

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Samantha Bevan

What you need to know about the Admiral Cycle to Work scheme

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Blog

** DEFAULT postresults.publishdate - en-GB **

05/08/2020

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Cycling is a great way to travel to and from work. It's quick, easy, convenient, great for the environment and great for you! Our Cycle to Work scheme is a tax-efficient employee benefit allowing our employees to make healthier and more environmentally friendly lifestyle choices.Since the start of the lockdown we have seen a huge surge of orders to our Cycle to Work scheme! Bike stores and online businesses were amongst only a handful of businesses advised to stay open so the public could avoid public transport for the daily commute. At the same time, outdoor exercise was encouraged and therefore the idea of getting on a bike became increasingly appealing.Our scheme allows employees to purchase a bike without a huge upfront payment and spread the cost over manageable payments. Through our provider we can also offer a discount from the retail price of most bicycles and safety equipment with an 18 month warranty.Gareth Jones cycles daily from Barry Island to our office in the centre of Cardiff and said: "The Cycle to Work scheme has enabled me to get a very good bike at a huge discount and this has now opened up a new sport for me. I try and cycle every Sunday with a group either from work or with a group outside work."With a young family your time is limited for your own activities and hobbies, so keeping fit can sometimes take a back seat. By cycling to work you are keeping fit in a time you would have either been sitting in a car or on a train. Not only has my fitness improved but I also have a bit more in my wallet each month. Gareth Jones "Since cycling to work I am lot more conscious of what I eat and drink whilst in work as I know I will have to cycle home so I am a lot healthier but, as my colleagues might tell you, I still enjoy a biscuit or two." Steve Wright also uses the Cycle to Work scheme and cycles a number of routes ranging from eight miles to 12 miles from his home in Caerphilly to our office in Cardiff.Steve said: "I decided to take up the Cycle to Work scheme for a number of reasons. These were to get fit, finding time to keep fit with two young children is pretty hard and of course, to save money."Using the train twice a week was costing me in excess of £70 a month. Using the Cycle to Work scheme to obtain a bicycle to use was a massive benefit to allow me to have a reliable and affordable bike without the outlay at the start."Schemes like this are one of the reasons why our employees love working here.               

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Samantha Bevan

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Samantha Bevan

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Samantha Bevan

What was Admiral's response to the Coronavirus?

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** DEFAULT postresults.publishdate - en-GB **

22/07/2020

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So, what have we done for:  Our Community We have set up the £4 million Admiral Support Fund for Covid-19, which is predominantly providing funding and support in South Wales, where we are based, to the NHS, charities, support groups and will also allow us to contribute to any insurance industry wide charitable effort. We have been active in helping several charities and groups, which we are extremely proud of. Here are just a few ways we have helped: Supported Swansea, Cardiff and Newport food-banks – diverted our fruit supply to these extremely important community organisationsSupported The Wallich with food supplies  Donated to The Play Yard which provides meals for under privileged children and familiesDonated to St Thomas Parish which distributes food / meals to vulnerable people within SA1 area, amongst other supportive initiatives£100k donated to The Community Foundation WalesFeeding NHS staff through donations to various organisations Supplying essential items to Hospitals across South Wales in the form of medical shoes, calculators, pyjamas, etc We also asked our employees to send in details of their charitable events that had been cancelled so we could support and help with fundraising for their chosen charities. Brian Martin, Head of Business Support at Admiral said: "Admiral’s support means so much for our community and we will continue to work hard to help those in need in such a difficult time." You can find out more about how we’ve been supporting our community here.  Our Employees To support our employees, all employees are being paid their full salary and no employees are being furloughed under the UK Government funded scheme and we don’t expect to benefit from any other initiatives funded by the government. Ecare, our counselling and support service for employees have also introduced a ‘Dependant Line’ for any dependants in employees’ households to offer additional support during the pandemic 24 hours a day. We also have a Workplace Support function who order a range of equipment to make life easier for employees at home whilst working. Nearly 2800 orders so far and climbing! To help our employees get the right advice, we have teamed up with HSBC who now offer 121 telephone appointments to help anyone with their financial concerns. Our Training function “Admiral Academy” have developed several webinars, online courses and playlists for all our employees that focuses on mental health, living in lock-down and working remotely. We are also building a programme for the future of ‘smart working’: how we integrate remote and office time, the use of office space, how we manage teams, the cultural implications, organisational structure and technology.    Our Customers We pledged to give back £110million to our car and van insurance customers in recognition of the fact that our customers stayed at home and drove less during the UK wide Covid-19 lock-down. A £25 refund was automatically given to all customers for each car and van covered with us on the 20th April 2020, a total of 4.4m vehicles. We gave the refund to reflect there have been fewer cars on the road during the lock-down which resulted in fewer claims. This was done to ensure as a company we didn’t benefit during the lock-down. Our intention was to return estimated savings to our customers rather than benefit from reduced driving during the lock-down. We have also waived any motoring claims excess fees for NHS or emergency service workers and supporting NHS volunteers. We guarantee cover for customers using their vehicle to transport people, deliver medical supplies and equipment, or items to people who are self-isolating. In addition, we wanted to show our support for NHS and emergency service workers by giving them a free courtesy vehicle to keep them on the road during the lock-down. We are further supporting our customers who are in financial hardship as a result of the outbreak by being flexible with customers struggling with monthly payments. Cristina Nestares, CEO of UK Insurance at Admiral said: “During this challenging period, our main priorities have been helping our customers, supporting our local community and protecting the wellbeing of our employees, which is why we have introduced these initiatives to give something back to the customers and communities we serve. "This is an unprecedented time when people across the country are driving significantly less than before the lock-down, and we expect this to lead to a fall in the number of claims we are seeing. We want to give the money we would have used to pay these claims back to our loyal customers in this difficult time. We have also already reflected this change in driving behaviour in our pricing for customers and will continue to do so."

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18th best workplace in the world!

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MBA

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News

** DEFAULT postresults.publishdate - en-GB **

02/10/2019

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We’re proud to announce that we’ve been named the 18th best workplace in the world in the annual 25 World’s Best Workplaces list. More than 12 million employees from over 8,000 companies around the globe participated in the survey process for the World’s Best Workplaces list. The ranking assessed employees’ views on leadership, organisational culture, and trust. We qualified due to several our operations around the world making the Best Workplaces list in their respective countries. This is the third time we've been named in the list having taken 20th position last year.Great Place to Work’s World’s Best Workplaces create cultures that are welcoming, friendly, inclusive, and ethical. An overwhelming majority of employees at the World’s Best say they’re proud of their workplaces. We’re immensely proud to be named as one of the World’s Best Workplaces for the third year in a row. Our success as a business is intrinsically linked to our culture and it's gratifying to see that our staff, not just in South Wales but around the globe, think we’re a Great Place to Work. Whether based in Cardiff or Seville or Rome or Halifax, Canada, all our staff have a huge part to play in making Admiral the business that it is, and I thank you all for your hard work and commitment. David Stevens, CEO Great Place to Work’s CEO, Michael Bush, added, “Congratulations to the World’s Best Workplaces. It is a big challenge to build a high-trust culture that is great for employees in many countries across the globe. These organisations have bold leaders who have risen to the challenge--they are the vanguard showing millions of organizations worldwide that is possible and desirable to create a great place to work for all.” For a full list of the 25 World's Best Workplaces click here.

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