About us
As the only FTSE 100 company in Wales, and currently 5th in The Times 100 best companies to work for as well as in the Financial Times list of 50 Best Workplaces in the UK and the 100 Best Workplaces in the EU, Admiral is a passionate, profitable and fast-growing company that strives to deliver excellent customer service and fantastic opportunities.
Admiral’s success goes hand-in-hand with having a strong, people focused culture. We believe that happy people make happy clients and that happy clients lead to a great reputation in the legal industry. Our philosophy is a simple yet effective one: people who enjoy what they do, do it better.
Admiral Law was created in 2013 to provide legal assistance for Admiral customers that had been involved in Road Traffic Accidents. The aim is to ensure those customers are given a great service. Taking the burden and stress of an accident away from a client is at the forefront of Admiral Law’s aim, whilst ensuring employees give correct and effective legal advice to the get fair compensation for their losses.
About your career
Our employees are right at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy place to work, ensuring employees have the appropriate training to excel in their field of expertise. We have a very experienced management group that deliver regular training and work hard to ensure all of our employees are equipped with the tools and the knowledge to excel in their roles.
The management group works closely with individual handlers, investing in their career and ensuring they have the support and guidance to achieve set goals. We believe that investing time in our staff leads to people enjoying the job, advancing their technical knowledge and understanding what pathway they wish to choose in the business. Internal progression is paramount and we work hard to ensure that our staff members have many opportunities to further their career.
Whilst there are numerous ways to develop your skillset within Admiral Law, we currently have a significant number of handlers in Admiral Law enrolled on CILEx courses. Our good relationship with the local college is extremely important to us. All of these courses have been fully funded by Admiral Law, yet another perk for those successful!
About the role
Motivated, analytical, and with a keen eye for detail, you’ll become part of the dedicated department set up to process and administer all payments upon settlement of our clients personal injury claims.
The department has been structured in a task-based way, and so you will not have set responsibility of a number of cases, but rather you will become part of the taskforce where you may be reviewing new files to determine where payments should be made, or processing the payments once monies have been received.
You’ll effectively manage and progress the cases that you review and keep clients informed of progress of their payments where necessary.
You will have the opportunity to develop in the role and be given exposure to more complex files that in turn see more complex payments, building your technical costs knowledge.
About you
Full training will be provided for the role and so prior accounts experience is not essential, though advantageous. You will be thorough and methodical, enthusiastic and organised, confident in managing and prioritising your work. You’ll also have sound PC skills.
Location
We are open to discussion around remote working possibilities (UK only). Our whole business is working in a hybrid mode (2 days at the office per week) but we do offer flexibility depending on your location. Please do not hesitate in querying this with the Recruitment Officer if needed.
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Benefits and Work-Life Balance
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
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