Software Engineer

Conversational AI technology is now the backbone of Admiral’s new customer engagement team. Over the next few years, we will continue to bolster our natural language capability and move more towards conversational design to service our customers. This is an exciting opportunity to join a multi-skilled agile team in which you will be part of developing a new project to transform the way customers interact with Admiral.

We are a new team building a brand new cloud-native product with NLU (Natural Language Understanding) technologies and customer centre integrations. We’re using tools such as Google Cloud Platform, Dialogflow, Azure DevOps, Terraform and Git.

How we work

You will be part of the Customer Engagement Tribe, working with small teams that are inclusive, open and collaborative. We encourage team members to share ideas, solutions and decision-making to drive forward the effectiveness of the teams and products that we deliver.

We can offer hybrid or fully remote working and we will provide you with everything you need to work comfortably from home.

About you

As a new team using a range of technologies, you’ll be working across various things. We don’t expect you to be an expert at everything, but you will need to be flexible and willing to learn. If so, we’ll do everything we can to make sure you can work on anything and everything. That could mean writing serverless code using Javascript, writing infrastructure code using Terraform or building automated test code that makes phone calls to test the system end-to-end.

Responsibilities

• Adherence to all relevant coding technologies to defined standards.
• Responsible for the generation of good unit test coverage and solid version control.
• Assist in the introduction of emerging technologies and their suitability to business demands.
• Production of technical and functional specifications where applicable.
• Support the team’s agile ways of working and contribute towards its continuous improvements. 
• Working directly with the product owners and the business to develop solutions to support the product roadmap.
• Work with the Chapter Lead and other engineers to help to develop and promote the long-term technical strategy.
• Support the deployment of changes into the production environment and aid in investigating live issues or incidents.
• Learning new skills and technologies that will help the team and yourself. 

Essential Experience and Skills

• Good working knowledge of Javascript, including of node and its ecosystem.
• Experience with CI/CD tools.
• Experience with modern version control systems, such as Git.
• Experience in working on a public cloud platform (GCP a bonus).
• Good working knowledge of unit testing and test-driven development.
• Good understanding of web technologies and working with APIs (e.g. REST). 
• Understanding of agile methodologies and practices.
• Ability to design solutions and cater for non-functional requirements such as performance and security.
• Good communication skills to present effectively to peers and stakeholders.

Desirable Skills and Experience

• Experience in writing and deploying Infrastructure as Code (Terraform a bonus).
• Experience in working with databases, whether RDBMS or NoSQL.
• Knowledge of NLU technologies.
• Knowledge of Azure DevOps.
• Familiarity with CPaaS (Communication Platforms as a Service) and voice platforms (Twilio a bonus).

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

#LI-NT1