Credit Control Handler

About us

Admiral Group is the only FTSE 100 company in Wales. We are celebrating our 23rd year of being on the list for UK’s Great Places to Work, and in 2023 listed as 6th Best Super Large Company to work for, and the 100 Best workplaces in the EU. Admiral is a passionate, profitable, and fast-growing company that strives to deliver excellent customer service and fantastic opportunities.

Admiral’s success goes hand-in-hand with having a strong, people focused culture. We believe that happy people make happy clients, and that happy clients lead to a great reputation in the legal industry. Our philosophy is a simple yet effective one: people who enjoy what they do, do it better. 

Admiral Law was created in 2013 to provide legal assistance for Admiral customers that had been involved in Road Traffic Accidents. The aim is to ensure those customers are given a great service. Taking the burden and stress of an accident away from a client is at the forefront of Admiral Law’s aim, whilst ensuring employees give correct and effective legal advice to the get fair compensation for their losses.

About your career

Our employees are right at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy place to work, ensuring employees have the appropriate training to excel in their field of expertise. We have a very experienced management group that deliver regular training and work hard to ensure all of our employees are equipped with the tools and the knowledge to excel in their roles.

The management group works closely with individual handlers, investing in their career and ensuring they have the support and guidance to achieve set goals. We believe that investing time in our staff leads to people enjoying the job, advancing their technical knowledge and understanding what pathway they wish to choose in the business. Internal progression is paramount and we work hard to ensure that our staff members have many opportunities to further their career.

Whilst there are numerous ways to develop your skillset within Admiral Law, we currently have a significant number of handlers in Admiral Law enrolled on CILEx courses. Our good relationship with the local college is extremely important to us. All of these courses have been fully funded by Admiral Law, yet another perk for those successful!

Roles and Responsibilities

In this role you will become part of the dedicated department set up to process and administer payments upon settlement of our clients’ personal injury claims. The department has been structured in a task-based way. You will become part of the taskforce where you will:

·       Manages and progress cases

·       Liaise with clients

·       Review files

·       Determine where payments should be made.

·       Process Payments

About you

The ideal candidate for this position will be:

·       Motivated

·       Analytical

·       Detail Orientated

·       Methodical

·       Enthusiastic

·       Organised

·       Good Time Management

·       IT Literate

Full training will be provided for the role, so, prior accounts experience is not essential.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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