Communications Manager: UK Internal Communications

As lead of our UK Internal Communications team, this dynamic role empowers you to shape a cutting-edge delivery strategy for internal communications across diverse channels, aligning seamlessly with our overarching communication strategy.

At the helm of a high-energy team, you'll excel in prioritising and orchestrating delivery while setting the standard for business partnering excellence across the team role modelling successful engagement with senior leaders and colleagues across the organisation.

We’re looking for an Internal Communications Manager who can foster a culture where our colleagues can grow and progress, where they can achieve and truly make a difference. We want our colleagues to feel that they are heard, and they can share in our future and most importantly, they can be themselves and feel accepted and supported. Fit the bill? We’d love to hear from you!

Key Accountabilities:

• Support the delivery of the Communications strategy, setting the strategic approach for areas of responsibility and ensuring the business narrative is reflected and embedded across all relevant channels
• Oversee the coordination of engaging and informative communications across a range of channels (including our new intranet) to connect intended audience and drive understanding through engaging content
• Lead and champion a business partnering approach providing communication counsel and guidance to the business and project teams and helping to identify relevant opportunities to use content to contribute to overall Group/UK-wide narrative
• Challenge and build the communications plan to ensure content remains relevant, timely and meets our strategic objectives
• Champion measuring the effectiveness and success of communications activity to challenge and learn lessons from analysis of the data and drive improvement in team analysis skills. Where relevant, introduce new thinking to encourage fresh perspective and role model a continuous learning approach
• Ensure brand guidelines, communications principles and tone of voice are appropriately applied by team across all relevant channels
• Work closely with the Projects and Events team on the delivery of face to face and virtual channels including events and (where relevant) conferences

Knowledge, skills and experience

With at least 3 years internal communications team management experience, the role holder will be a seasoned communications professional, able to develop and deliver engaging content while successfully running a busy team.

Essential:

• Team/line management experience – at least 3 years internal communications team management experience required with demonstrable experience of building and enabling teams to succeed
• Outstanding verbal and written communications skills with experience of ghost and script writing
• Confident and adept in the practicalities of running a communications team from producing comms plans that appropriately line into business plans and strategy to translating complex subject matter into accessible and engaging communications to effective channel management
• Extensive experience of dealing with and managing senior stakeholders - confident in managing stakeholders and providing counsel
• Great organisational skills and demonstrable use of initiative 
• Ability to apply discretion, tact and confidentiality as appropriate
• Excellent eye for detail
• Budget Management experience

Desirable:

• Good computer literacy, including competence in the Microsoft 365 suite including Viva Engage and SharePoint
• Event Management experience
• Professional qualification from the Institute of Internal Communications or equivalent
• Knowledge of the Financial Services industry and customer-facing environments

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Additional information

• We will review your CV within 5 working days of application and get back to you.
• We are a hybrid working team and you will be required to come to our Cardiff office 1-2 days per week (or more if you prefer).
• We will give you everything you need to work comfortably from home.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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