With the introduction of the Whiplash Reforms on 31st May 2021, Admiral Law has been structuring teams, preparing procedures and training, ready to meet the opportunities these changes have brought. We are at the forefront of adapting our processes and IT systems, with early and industry-leading approaches to the submission of our clients claims, so that our clients’ claims have been progressed seamlessly both before and after the implementation of the reforms.
As a result of our proactive approach, the Complex and Specialist Teams have recruitment opportunities across our Newport and Cardiff Offices, where once full training is completed, you will be required to work in either office 2 days per week.
In Cardiff we have 2 Pre Litigation teams and one Litigation team, with Team Managers, a Senior and Advanced Handler across our virtual floor. Cases which have probable value above £15,000 are referred into these teams, and either settled by them, or developed above £25,000 and referred in to our Serious Injury Teams (SIT) cross site.
Our Specialist Liability team is based in Newport. Its primary function is to run non RTA injury claims (save exceptional specialist claims such as oil spills on the highway etc), such as Employers Liability and Public Liability claims. The variety of work is stimulating and talent developing. This team is cradle to grave; handling claims from the very outset, through any need for litigation, to conclusion.
Currently operating successfully in a work from home environment, the level of support through 121’s, Teams, file reviews and workshops, ensures that both these specialist areas are fully supported, and that innovation, personal development, and client care, remain core to our function. In addition, all the Cardiff and Newport teams benefit from the support of our Technical Developer as well as buddying from the Serious Injuries Teams members.
You’ll run your own caseload in either team, ensuring that all aspects of injuries and losses are explored and advanced. The caseload comprises referred cases from within and outside the business ripe for tactical development and settlement.
You will always act in the best interests of your client, advancing and developing the case to a proactive outcome, whether through own settlement or litigation, or onward referral in the SIT department. You will be at the heart of the business, operating as the linchpin between NCU and Case Handling and SIT.
You would normally be expected to work core hours of 39.5 per week, either based in Newport for Specialist, or Cardiff for Complex, subject to the workplace changes which are at present, in terms of our Hybrid model of working from home and office location, as well as those which will be in place post pandemic, across Admiral Law. There is an expectation that, once we return to the office in some capacity, and only when safe, you may need to travel to Court, Counsel/witness meetings, or for external training, which may necessitate exceeding these hours or having overnight stays. Reasonable expenses will be covered. You will have the opportunity to engage in your own advocacy where appropriate and with correct training/supervision. We have excellent relationships with barristers chambers, and as such offer the opportunity for you to attend conferences and trials, either to observe, or with your own cases, to really assist with your learning.
In addition to your case handling role, you will be expected to mentor handlers both within our 4 teams, and other departments, assisting them with queries in both case handling and workshop/training situations. You will work closely with our Serious Injury Teams, identifying cases suitable for the Multi Track and will be able to track your referrals through shadowing those team members on significant and catastrophic cases, attending conferences, hearings and settlement meetings as above. A positive approach to cross department communication is essential.
We are using ground breaking arguments and tactics which are not prevalent in the industry and have had great success over the 3 years we have operated. This is your opportunity to be at the cutting edge of the existing regime, and to be part of our team approach to tactics and opportunities presented by May’s Whiplash Reforms.
In either role, your options for development and opportunity will be many and varied.
We are proud that before the pandemic, we had been at the forefront of embracing the concepts of wellness and flexible working. We are finalising our post pandemic structuring which will include an element of office and home working, to ensure that you are able to balance your personal and work life in the best possible way.
Salary
A salary and bonus scheme commensurate with this position will be offered.
About you
You must have a proven background in running injury claims. Whilst supervision and mentoring will be provided, you will be expected to identify value and handle cases of considerable complexity and specialism in a progressive manner. If you don’t have a desire to obtain the very best settlement for your client, stop reading.
A hunger to learn and develop your own ability is a prerequisite as is a commitment to shared learning, teamwork and constructive communication. We want the right person for this role. If you see a difficult Challenge, don’t apply. If you see Opportunity – we want, you!
About Admiral
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted in the Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
**Please note: Interviews for this role are to be confirmed
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