Internal Communications and Engagement Officer (12 month contract)

Our Communications Department is looking for an Internal Communications and Engagement officer on a 12-month secondment basis to cover maternity leave.

About the role

We are looking for someone to;

• Deliver high-quality internal communications through a range of channels and in line with our Communications strategy.
• Work within our Internal Communications and Engagement team, and closely with the wider Communications department to provide a first-class communications service to our colleagues.
• Work with our senior managers and colleagues, following a business partnering model.
• Prioritise and manage several competing priorities, while delivering day-to-day tasks. 
• Work both alone and as part of a team, using your own initiative and adopting a proactive approach to delivering workload.

Key Accountabilities:

• Coordinate, write and deliver a range of engaging and informative communications across a range of channels to connect intended audience and drive understanding through engaging content
• Support the delivery of the Communications strategy, ensuring the business narrative is reflected and embedded across all relevant channels
• Manage and deliver face to face and virtual channels including events and conferences
• Apply brand guidelines, communications principles and tone of voice appropriately across all relevant channels
• Business Partner and provide communication and engagement advice and guidance to assigned business areas and project teams, helping to identify relevant opportunities and using content to contribute to overall Group/UK-wide narrative
• Develop and maintain the communications plan for assigned areas ensuring there is a clear and structured narrative in place designed to ensure stakeholders are kept up to date
• Ensure all content is appropriate for audience and manage stakeholder expectations accordingly
• Contribute to effective communications planning and strategic thinking
• Publish content to appropriate channels and ensure it is kept up-to-date and relevant
• Actively manage, monitor and promote and respond to the voice of our colleagues through feedback loops (and internal social content channels)
• Manage communications and engagement campaigns to support and promote initiatives, projects and events using a range of appropriate channels
• Measure the effectiveness and success of communications activity and challenge and learn lessons from analysis of the data
• Be an ambassador for communications both in terms of team reputation and support provision / standard of communications produced

Knowledge, skills and experience

The role holder will be a communications professional, able to develop and deliver engaging communications content.

Essential:

• Solid verbal and written communications skills
• Experience of dealing with and managing senior stakeholders 
• Ability to produce communications plans that appropriately line into business plans and strategy
• Ability to translate complex subject matter into accessible and engaging communications
• Experience of effective channel management
• Event Management experience
• Proven experience of working in a communications environment
• Project Management skills and excellent eye for detail
• Management of budget
• Effective time management skills - ability to work on multiple priorities, manage competing deadlines and deliver projects from initiation to completion
• Ability to apply discretion, tact and confidentiality as appropriate

Desirable:

• Good computer literacy, including understanding of Microsoft office skills, including Word, Excel, Outlook and Power Point
• A relevant professional qualification is highly desirable
• Business Partnering experience preferable
• Knowledge of the Financial Services industry and customer-facing environments

*Feedback and Interviews will begin w/c  31/01/2022*

About Admiral

We're Wales’ only FTSE 100 company. We have forward-thinking approaches and provide endless opportunities to test, learn and grow. There's a reason we've been named a Best Place to Work: our progressive culture, core values, and commitment to diversity and inclusion have created a working environment where people share ideas, aren’t afraid to speak up and change things, and above all, feel valued.

Admiral has grown from being a small start-up into a multi-national organisation. The company is constantly investigating new products, services and markets and is now present in eight countries with a diverse product portfolio.

Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this, in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas:

Communication, Equality, Reward & Recognition, and Fun.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

You can also view some of our other key benefits here; https://admiraljobs.co.uk/employee-benefits/.

If you think this role is for you and would like to be considered for this opportunity, please click “apply now” to complete an online application form.

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