Underwriter - Veygo

About VeygoVeygo is an independent company built and owned by Admiral operating within the Admiral

Pioneer business.

Admiral Pioneer is a new business within Admiral Group with the objective of seeding,

launching, and scaling new businesses that will become one of the growth engines for Admiral in the future. These new businesses will anchor around meeting customer needs in growth areas. We will achieve this by experimenting and proving new products, business models, and partnerships.

Veygo is one of these new businesses and at the forefront of the Mobility as a Service (MaaS) revolution, providing transport solutions for customers with and without cars. We want to make life easier for those wishing to share cars, use their own temporarily, or for learner drivers looking to practice in a family member’s or friends’ car. In short, we want to help people be able to get behind the wheel of a car, even if they don’t own one.

Our journey started in 2016 and it has been a challenging and exciting few years to disrupt the sector and show that tech allows us to provide great products, and in a way that is in line with the modern-day lifestyle. We are building a dynamic and energizing environment where we will provide all the excitement and freedom of a scale-up but with the support and stability of an established large organisation. We treat our colleagues openly, equally, and fairly and give them a ton of opportunity and freedom to do their best work and make a positive impact. We make mistakes because building from scratch is not easy but we are curious about where we get it wrong and we take this learning forward.

As of today, we have a strong team of 70, but with a clear idea of where we want to go in the next few years, we need to strengthen it to keep pushing forward. We seek to recruit bright, passionate people who have a can-do attitude who look at the world and see the opportunity in our own small way, to make it better for our customers.

About the Role

Responsible to – Head of Business Support

Core Responsibilities

• Contribute to Veygo targets as an Underwriting SME. Underpinning your role is a focus on best practice, operational efficiency, product development and risk management.
• Maintain and develop the Veygo documents suite, including policy books, policy documents and website documents; including interpretation and application of the books, working closely with all relevant functions within Veygo and ensuring consistency between documentation and website wording.
• Create new sets of documents for new products  
• Develop and maintain good Stakeholder/SME relationships across Veygo, Pioneer and the wider Admiral Group, ensuring changes made are communicated effectively.
• Influence change by identifying procedural gaps, risks and opportunities. You should leverage your SME knowledge, stakeholder engagement and alignment to business objectives to facilitate change.
• Provide expert Underwriting advice to all areas of Veygo.

Develop SME knowledge around Veygo’s work on fraud and misrepresentation, financial crime and anti-money laundering.

• Maintain an understanding of the regulatory requirements around the introduction of potential new products, working with the Product Teams to understand the potential implications of entry to new markets, maintaining an open attitude towards new initiatives. 
• Actively question and carry out reviews of existing product terms and conditions, working alongside our Pricing, Product and Claims teams to ensure our risk approach meets the requirements of the wider business.
• Maintain a good working relationship with external organisations such as MIB, taking ownership of services such as MID and My Licence, creating and maintaining processes for their management and understanding and reporting on related MI.

Role Requirements

• Technical knowledge of our underwriting criteria, policy books and processes including an understanding of liability, indemnity and reinsurance
• Good knowledge of motor insurance, legislation and regulation
• Experience and good knowledge of MID processes and MIB agreements
• Strong in all forms of communication
• Analytical and numerate – comfortable using MI to help make decisions
• Ability to make recommendations, with evidence and justification based on good preparation and background knowledge
• Self-motivated and proactive
• Strong interpersonal skills, with ability to build relationships
• Confident in department and wider business discussions, willing to participate and engage, offering opinions and constructive questioning  
• Strong written skills

Additional Information

We are happy to discuss remote working options, however some travel to our Cardiff office will be required. Please contact the Recruitment Officer looking after this position if you would like to discuss flexible working.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible. Please contact the Recruitment Officer looking after this position if you have any questions.

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