OIC Case Handler

Experience is not essential as full training will be given. The role provides a unique and exciting opportunity for those seeking a start in their legal career, joining us as we continue to grow, developing your legal skills with exceptional training.

As an Official Injury Claims Case Handler, you will represent clients who have suffered injuries due to road traffic accidents, helping them pursue claims for damages against the Defendant. The ideal candidate will manage a caseload of claims, investigating the circumstances of accidents, collecting medical evidence to support clients' claims, valuing the injuries sustained, and gathering all necessary documentation related to their losses.

Recognising that this can be a challenging time for our clients, you will be there from the onset of their claims, providing reassurance and empathy while advising them on the best path forward. In this fast-paced position, you will efficiently manage and advance your own caseload using our in-house case management system, ensuring compliance with our key client metrics and keeping clients updated on progress at every stage.

Main Responsibilities and Requirements

• Ability to prioritise and manage a full caseload
• Proactively reviewing accident circumstances and any relevant case law
• Assessing and investigating liability
• Reviewing Medical Reports & valuing injury claims
• Reviewing financial losses
• Advising clients in respect of liability and quantum
• Considering prospects and taking a pragmatic approach to settlements
• Prioritising and managing a to do list
• Great telephone manner
• Good negotiation skills and the ability to make decisions
• A strong team ethos and willingness to engage
• A positive attitude and willingness to learn
• Good initiative and ability to meet deadlines

Requirements

• Experience of handling claims of this nature is helpful but not essential
• A genuine interest in law and be willing to learn new skills and approaches to tasks
• Numeracy, Literacy and IT skills are vital, and you will need to be a great communicator
• You will need to be able to manage your time effectively, ensuring adherence with service legal agreements and deadlines
• Be able to prioritise your work in what can be a busy environment
• Problem solving and the ability to weigh up various approaches and then action the appropriate solution
• Eagerness to “get stuck in”, whilst you maintain strong attention to detail
• Enthusiastic about delivering great service
• Desire to perform to the best of your abilities

About Admiral Law

Admiral Law was created in 2013 and is co-owned by both Admiral Group and Lyons Davidson Limited. We are legal experts who specialise in road traffic accident claims. Admiral Law is one of the largest Alternative Business Structures in England and Wales and continues to grow and develop.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2020 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

The members of our team are right at the heart of our success. We invest a lot of effort to ensure that our organisation is a happy place to work where people have the appropriate training to excel in their role, becoming experts in their chosen field. The management group works closely with individual handlers to ensure that they have the support and guidance necessary to achieve specific goals. This emphasis has led to what we love seeing: people enjoying the job, developing their technical knowledge and progressing in their roles.

We offer great opportunities for those interested in furthering their legal career. We also encourage flexible working arrangements, including the ability to work from home as well as the office with hybrid working.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.