About the job
We're looking for a Senior Motor Underwriter to join the team at Admiral Money!
Role Overview
We’re looking for a proactive and supportive individual to help drive the daily operations of our underwriting team. This role plays a key part in fostering a positive, high-performing work environment through training, coaching, quality assurance, and continuous feedback. If you're passionate about team development and operational excellence, we’d love to hear from you.
Key Responsibilities
- Oversee daily workflow by assigning cases, managing team administration, maintaining housekeeping standards, and monitoring the team inbox.
- Support team members in strengthening their underwriting expertise and decision-making capabilities.
- Identify training needs and coordinate relevant sessions to enhance team performance.
- Deliver coaching and constructive feedback, including monthly quality assurance reviews.
- Manage daily referrals, ensuring timely responses to queries, escalations, and exception agreements.
- Assist the Team Manager with key tasks such as return-to-work interviews, one-to-one meetings, and holiday request reviews.
What We’re Looking For
- Proven experience in AFSL underwriting.
- Strong knowledge of motor insurance products.
- A commitment to fostering a positive team culture and promoting staff engagement.
- Deep understanding of underwriting rules and processes, with the confidence to challenge and improve them.
- Familiarity with Pan Credit and Halo operational dashboards.
- Ability to work independently with excellent time management and organizational skills.
- Confident decision-maker with a constructive and positive approach.
- Quality-focused with a willingness to give and receive feedback effectively.
- Successful completion of probation.
- Strong verbal and written communication skills across all levels of the organization
If you would like to arrange a POC please reach out to Kyle Hughes, or the Talent Acquisition contact for this position, Eden Davies
Salary, Benefits and Work-Life Balance
At Admiral, we are proud to be a diverse business where we put our people and customers first. We want you to have an element of freedom to define a working lifestyle that supports this, so we accommodate flexible hours wherever possible. If you have any queries regarding flexible working, you can email your Talent Acquisition colleague here.
Overall package is negotiable dependant on your experience. Due to the sheer variety of opportunities within Admiral, we understand that it can sometimes be confusing as to what “level” of role is being advertised compared to your current job. If you’re unsure whether the role can match or better your current package, and would like to talk to us about this, please click here to email your Talent Acquisition colleague.
Related jobs
Salary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Money
Department
Finance Services
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
About Admiral Money At Admiral Money, we’re building innovative, fair, and responsible lending products that meet real customer needs. Backed by the strength of the Admiral Group, we’re growing fas
Reference
10680
Expiry Date
01 Jan 0001
Vacancy managed by
Meg EvansVacancy managed by
Meg EvansSalary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Law
Department
Law
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
Experience is not essential as full training will be given. The role provides a unique and exciting opportunity for those seeking a start in their legal career, joining us as we continue to grow, deve
Reference
10669
Expiry Date
01 Jan 0001
Vacancy managed by
Samantha BevanVacancy managed by
Samantha BevanSalary
Location
Remote
Job Type
Full time
Location
Remote
Brand
Admiral Group
Department
Admiral Tech
Office address
Remote
Description
As a Senior Site Reliability Engineer (SRE), you will play a critical role in ensuring the reliability, performance, and scalability of our software systems and infrastructure. You’ll leverage your en
Reference
10520
Expiry Date
01 Jan 0001
Vacancy managed by
Olivia FogdenVacancy managed by
Olivia FogdenOur Benefits
Admiral employees work hard to keep us at the top of our industry, and are rewarded for it—with competitive pay, a share package, career growth and development opportunities and some other great benefits, too!
People who like what they do, do it better.
Be You
Financial & Mortgage
Advice
24-Hour
Ecare
Cycle to Work
Scheme
Annual Holiday
Allowance
Flexible
Working
Simply
Health
Private Health
Cover
Critical Illness
Cover
Grow & Progress
Learning and
Development
Educational
Sponsorship
Accredited
Qualifications ILM
iLearn
Online Learning
Buy a Book
Scheme
Developmental
Coaching
Port of
Calls
Internal
Mobility
Make a Difference
Groups and
Societies
Socials and Team
Days Out
Multi Faith / Quiet
Rooms
Admiral Community
Fund
Give as You
Earn
Awards and Star
Lunches
Corporate Social
Responsibility
Impact
Hours
Share In Our Future
Share
Schemes
Refer a Friend
Bonus
Colleague and Family
Insurance Discount
Group Life
Assurance
Pension
Scheme
Life Event
Loan
Tickets to Sponsored
Events
Tusker Salary
Sacrifice