Travel Insurance Consultant
Cardiff
- Full time
About the job
This vacancy has now expired. Please see similar roles below...
"Starting Salary: £23,719
In addition to the starting salary of £23,719, you can earn up to £200 in incentive each month.
Admiral Travel Insurance are looking for more enthusiastic, ambitious, positive people with an interest in Travel, to join their team. We aim for excellence for our customers and our product, and this is achieved by working together, supporting each other, and communicating openly and honestly in a fun collaborative environment!
A day in the life of a Travel Insurance Consultant is varied but centred around helping our customers when they get in touch via the phone or messenger. It’s our job to help them with sales and renewal queries and to assist with making changes to existing policies so they have the cover they need in place before they travel on their holidays! Admiral Travel Insurance Consultants will need to be solution-driven and able to build relationships with our customers to deliver an excellent service whilst discussing their travel plans!
In terms of where you work this is a hybrid role, you will either work from our office in Cardiff so you get the buzz of seeing your colleagues face to face, or you can work from home so you’re avoiding some of the daily commute – the best of both worlds!
This is a full-time position with long-term career prospects on offer in a hugely successful company. You will also be enrolled in our lucrative Staff Share scheme so you will own a piece of the company you work for, receiving additional bonuses as a shareholder.
Right now, our department is open 8-5pm Monday to Friday and your contracted hours will be 37.5 per week. You don’t need any experience, but you will need confidence, a positive attitude, a friendly personality, and basic computer skills! You will receive full and extensive training and support to help you with product knowledge and on-going development.
Job Purpose:
- Provide excellent customer service to our customers and staff.
- Answer inbound calls/chats daily from our customers including New Business, Renewals and Customer Services
- Follow compliance guidelines and procedures.
- Log front line complaints.
- Work to hit department goals
- Play an active role in sharing new ideas which positively impact our customers and our product
What we are looking for:
- Excellent communication skills and service levels
- People who genuinely care about giving a first-class service to our customers
- Be adaptable, flexible and self-motivated and keen to learn and develop
- A desire to be the best and able to offer ideas to improve the department
- Excellent attendance and timekeeping
- A willingness to learn and take feedback on board
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Salary, Benefits and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
#LI-AB1
- Full time
- Travel
__jobinformationwidget.freetext.LocationText__
Cardiff
Guidance for using AI during the hiring process
We welcome you to use AI tools to support your application if you choose. Your use of AI won’t affect how you are assessed. However, if you do decide to use it, we encourage you to use it thoughtfully and effectively.
Find out MoreOur Achievements
Related jobs
Salary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Money
Department
Finance Services
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
About us Admiral Money is the dynamic lending arm of Admiral Group, offering personal loans, motor finance, and second charge mortgages since 2017. We’re building something special for our customer
Reference
10896
Expiry Date
01 Jan 0001
Vacancy managed by
Daniel CavillVacancy managed by
Daniel CavillSalary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Group
Department
Digital and Marketing
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
We're seeking a curious, analytically-minded and passionate individual with research experience to join our thriving Research and Service Design team, here at Admiral. Our team's purpose is ‘to be the
Reference
10904
Expiry Date
01 Jan 0001
Vacancy managed by
Abbi JamesVacancy managed by
Abbi JamesSalary
Location
Remote
Job Type
Full time
Location
Remote
Brand
Admiral Group
Department
Admiral Tech
Office address
Remote
Description
The Data Enablement Services Department comprises key teams, including Data Governance, Metadata Management, Data Quality Management, Customer Master (MDM), and Records Management. The Metadata tea
Reference
10807
Expiry Date
01 Jan 0001

Vacancy managed by
Charlotte Butler
Vacancy managed by
Charlotte ButlerOur Benefits
We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.
Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!
Explore our benefits below to discover Where You Can
Where You Can Be You
Financial & Mortgage
Advice
24-Hour
Ecare
Cycle to Work
Scheme
Annual Holiday
Allowance
Flexible
Working
Simply
Health
Private Health
Cover
Critical Illness
Cover
Where You Can Grow & Progress
Learning and
Development
Educational
Sponsorship
Accredited
Qualifications ILM
iLearn
Online Learning
Buy a Book
Scheme
Developmental
Coaching
Port of
Calls
Internal
Mobility
Where You Can Make a Difference
Groups and
Societies
Socials and Team
Days Out
Multi Faith / Quiet
Rooms
Admiral Community
Fund
Give as You
Earn
Awards and Star
Lunches
Corporate Social
Responsibility
Impact
Hours
Where You Can Share In Our Future
Share
Schemes
Refer a Friend
Bonus
Colleague and Family
Insurance Discount
Group Life
Assurance
Pension
Scheme
Life Event
Loan
Tickets to Sponsored
Events
Tusker Salary
Sacrifice