IVA and Debt Management Plan Hander job in Cardiff

This vacancy has now expired. Please see similar roles below...

An exciting opportunity has arrisen in a relatively new area of AFSL.

This role will involve working within the Late arrears Collections Team, specialising in Insolvency & Debt management plans. We are looking for someone who is willing to challenge processes and procedures to make positive improvements to the business.

Key Responsibilities:

Dealing with our Individual Voluntary Arrangements (IVA’s), Debt Management Plans (DMP’s), Bankruptcy & Debt relief order cases.
Ability to challenge, negotiate and possible reject any of the above.
Liaising with third parties via various ways of communication, including telephone and email.
Support and guide customers through challenging financial times
End to end Administration of all insolvency and DMP cases.
Scrutinising and making decisions on IVA & DMP proposals, this includes reviewing Income and expenditures and bank statements.
Ability to make positive changes & adapt our policies and principles using own initiative.

Skills required:

Time management and organisational skills - ability to prioritise tasks quickly and efficiently
High personal and work standards - attention to detail and accuracy of records
Excellent interpersonal and communication skills as you will have regular contact with customers and Third parties.
Ability to work alone effectively and part of a team.
Confident with working on Microsoft office applications, including Word, Excel & PowerPoint.

Requirements:

Previous experience working in a Late arrears Collections environment with previous experience with customers that fall into the below categories:

Individual Voluntary arrangements /Trust Deeds
Debt management plans/Debt Arrangement Schemes
Bankruptcy/Sequestrations
Debt Relief order

This role would ideally suit someone who has previously worked as an IVA advisor or a debt specialist/debt advisor.

We welcome you to use AI tools to support your application if you choose. Your use of AI won’t affect how you are assessed. However, if you do decide to use it, we encourage you to use it thoughtfully and effectively.

Our Achievements

jobs

Related jobs

Senior Test Automation Engineer

Salary

Location

Remote

Job Type

Full time

Location

Remote

Brand

Admiral Group

Department

Admiral Tech

Office address

Remote

Description

We have an opportunity for a Sr. Test Automation Engineer to develop and manage test automation frameworks for a variety of applications (ETL, Data ingestions, Cloud platform, DBs) within our Data tri

Reference

11062

Expiry Date

01 Jan 0001

Vacancy managed by

Olivia Fogden

Vacancy managed by

Olivia Fogden

View Shortlist

Staff Engineer - Data

Salary

Location

Remote

Job Type

Full time

Location

Remote

Brand

Admiral Group

Department

Admiral Tech

Office address

Remote

Description

The Staff Engineer provides technical leadership across the Value Stream and Capabilities, supporting architectural alignment, engineering best practices, and scalable delivery. They collaborate cl

Reference

10973

Expiry Date

01 Jan 0001

Vacancy managed by

Olivia Fogden

Vacancy managed by

Olivia Fogden

View Shortlist

Senior Software Engineer - Python

Salary

Location

Remote

Job Type

Full time

Location

Remote

Brand

Admiral Money

Department

Finance Services

Office address

Remote

Description

About us Admiral Money is the dynamic lending arm of Admiral Group, offering personal loans, motor finance, and second charge mortgages since 2017. We’re building something special for our customer

Reference

10921

Expiry Date

01 Jan 0001

Vacancy managed by

Daniel Cavill

Vacancy managed by

Daniel Cavill

View Shortlist

Our Benefits

We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.

Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!

Explore our benefits below to discover Where You Can