About the job
A great opportunity to join our dynamic 1st Line Risk Partnering team within the Central Customer & Conduct department and take your first step into a rewarding career in Risk, Governance and Compliance. As a Risk Executive, you’ll work closely with specific business areas to support and strengthen their risk management practices, while helping to embed consistent standards across EUI. Our goal is to make risk and control part of the organisational DNA – an everyday consideration in decision-making at every level.
About the role
As a Risk Executive, you’ll be a trusted advisor to the business – providing expert guidance, constructive challenge, and hands-on support to help teams manage their risks and controls effectively. You’ll work closely with departments across the organisation, building strong relationships with stakeholders at all levels to embed a culture where risk and control is considered in everyday decision-making. Your role will be central to the structured management of risk and governance, helping the business to navigate and apply the risk framework and Group standards whilst driving continuous improvement in how risks are identified, assessed and managed.
Job Purpose
The overall objective of this role is to enhance and evolve existing risk management practices, ensuring fair outcomes, regulatory compliance, and the achievement of customer and financial targets. This is an enabling role that supports the wider business in delivering customer excellence and vale creation, with the Risk executive providing the essential risk and governance wrapper.
As a trusted advisor, the successful candidate will partner closely with relevant departments – offering expert support and constructive challenge to help them manage their risk and governance responsibilities confidently. This includes guiding stakeholders through the application of the risk framework, Group standards, and governance principles, and helping them embed risk and control into everyday decision-making.
The role will also involve close collaboration with other admiral governance functions, including EUI Risk, Compliance & Regulatory advice, IT, and relevant third parties. As a relatively new position, there is a unique opportunity to shape its scope, responsibilities, and impact – advocating for continuous improvement and championing positive change across the organisation.
Responsibilities
- Stakeholder Engagement and Relationship Building
- Build and maintain strong, collaborative relationships with stakeholders at all levels to influence and embed risk-aware decision-making.
- Provide support and constructive challenge.
- Act as a critical friend to the business, offering expert advice and challenge to strengthen risk and control practices.
- Support Business / Operational areas by providing relevant risk information and insights into the operational effectiveness of controls.
- Continuous Improvement and Risk Culture Development
- Identify opportunities to improve existing risk and governance processes and contribute to the development of a strong risk culture across the organisation.
- Cross-Functional Collaboration
- Work closely with other governance functions (e.g. EUI Risk, Compliance, Regulatory Advice, IT) and third-party partners to ensure alignment and consistency in risk management.
- Monitoring and Reporting
- Support the development and delivery of risk reporting, helping departments track and communicate their risk profile effectively.
- Training and Awareness
- Contribute to raising awareness and understanding of risk and governance across the business through informal coaching or structured training.
- Advocacy and Role Shaping
- Actively shape the scope and impact of the role, advocating for best practices and supporting the evolution of risk and governance within the business.
- Navigate and Apply Risk Frameworks and Governance Principles
- Guide departments in understanding and applying the Group’s risk framework, governance principles, and standards in a practical and meaningful way.
- Provide Support and Constructive Challenge
- Act as a critical friend to the business, offering expert advice and challenge to strengthen risk and control practices.
- Support Business / Operational areas by providing relevant risk information and insights into the operational effectiveness of controls.
- Own and maintain departmental Risk Registers,
- Facilitate Risk & Control Self-Assessments (RCSAs), ensuring risks and controls are consistently identified, assessed, and appropriately owned.
- Drive ownership of risk treatment plans, maintain an accurate up to date register and proactively engaging and assisting the business to submit robust and complete evidence for closure of the actions.
- Facilitate the resolution of risk events,
- Ensure clear ownership, effective action planning, and timely remediation of customer and business detriment.
- Identify root causes of issues and proactively address control gaps, working with stakeholders to strengthen the control environment.
- Monitor and escalate emerging risks,
- Work with process owners and Heads of Department to identify emerging risks and ensure mitigation is in place.
- Collaborate with Heads of Department and process owners to ensure appropriate mitigation is in place.
Experience and qualifications
- Prior experience or exposure to risk management, controls, or governance processes is desirable, but not essential.
- Ability to analyse management information (MI), draw insights, and make recommendations that support customer, regulatory, and business outcomes.
- A developing understanding of the external risk environment and emerging issues that may impact the business—knowledge of the general insurance market and regulatory landscape would be an advantage.
- Strong stakeholder engagement skills, with the ability to build relationships and influence effectively at all levels.
- A proactive mindset with determination, resilience, and focus to deliver results and adapt to change.
- Previous experience working with motor products or within the insurance industry is desirable but not required.
- A willingness to learn and grow within a risk-focused role, with support provided to develop technical knowledge and professional skills.
Additional Information
The role will have a hybrid working pattern, with an initial expectation of one day a week to be spent in the office in Cardiff (usually a Tuesday), with the rest of time working remotely. However, dependent on the business need we may be flexible on this.
We will give you everything you need to comfortably work from home.
Please note - we may close this vacancy early if we receive lots of applications or business priorities change.
Admiral: Where You Can
We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.
#LI-AM1
Talent Specialist - Corporate Services
What areas do you look after?
I look after a variety of roles for Admiral Tech, mainly in Delivery, as well as IT roles for AFSL.
Tell us about you and your Admiral story?
I have worked in Admiral for over 20 years, I started in Customer Care and worked my way round various roles in the department. I joined Recruitment looking after the administrator and contractor positions and more recently moved to look after all of IT recruitment within Admiral Tech.
Why would you recommend Admiral?
We are innovative and exciting and we’re always looking for new ideas to keep up with an ever growing and changing market. This means lots of development and progression within the company. We have dedicated teams to help look after our staff such as the Ministry of Health and Payroll and Benefits teams who are always busy looking for additional ways to help everyone.
Guidance for using AI during the hiring process
We welcome you to use AI tools to support your application if you choose. Your use of AI won’t affect how you are assessed. However, if you do decide to use it, we encourage you to use it thoughtfully and effectively.
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We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.
Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!
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