Product Lead (Agile Delivery Tribe)

The Existing Customers Tribe aspires to be a best-in-class change delivery function, which objective is to serve and delight AFSL’s customers, and serve all internal stakeholders/areas that are part of servicing and delighting our customers.

AFSL’s technology stack is modern and mainly centred around AWS, with a forward-looking service-driven approach.

Objective of the role:

The Product Lead is part of the Existing Customers Tribe Leadership, and helps the Tribe to achieve its OKRs (Objectives and Key Results). The Product Lead has overall accountability for ensuring the Tribe delivers the solution that meets the customer, market and business demand. They collaborate with stakeholders to identify the customer need and develop the Tribe Annual Objectives, OKRS, Roadmap and Features required to meet this need, they then support the Tribe in delivering value. The Product Lead manages the Squads’ Product Owners and coaches them in agile ways of working and mindset.

Key Contribution Areas

• Accountable for delivering strategic business outcomes through the Tribe
• Owns strategic outcomes and identifies features that are required to deliver these outcomes
• Develops forward looking backlog in collaboration with Exec sponsors and wider business
• Owns and prioritizes Tribe backlog from a business perspective in collaboration with key stakeholders and squad Product Owners
• Liaises with other Tribe Product Leads and key stakeholders to ensure alignment of scope and priorities across Tribes
• Supports Product Owners on their relationship building with stakeholders and the iterative nature of their engagements.
• Supports the Tribe in definition of Epics and User Stories maintaining link to Features and strategic business outcomes
• Support definition of MVP/product iterations for the Tribe working with business sponsors and stakeholders
• Supports creation of ‘Definition of Done’ ensuring Tribe deliveries contribute to strategic business outcomes
• Owns scope and business-related risks/issues and plans mitigation action at the Tribe level
• Owns scope dependencies and provide input to Quarterly Tribe Alignment, Monthly Tribe Planning and Sprint Planning
• Participates in Sprint demos and provides feedback on features delivered

Key interactions

• Coaches Squad Product Owners in Lean-Agile practices and mindsets
• Collaborates and consults with Exec sponsors and wider business stakeholders to form product visions and scope
• Collaborates and consults with risk and compliance functions to ensure product scope meets compliance requirements
• Collaborates and consults with other Tribe Product Leads

Essential Knowledge, Skills, Experience

• Proven 2-3+ years’ work experience with delivery teams as Product Owner in a Lean/Agile set-up, and relevant qualifications
• Lean/Agile practices and ways of working. Desirable with a related qualification.
• Experience with using Agile working tools (i.e. Jira, or Azure DevOps, or similar)
• Excellent communication skills, both written and verbal.
• Ability to prioritize work and manage multiple workflows simultaneously.
• Attention to detail, with a pragmatic mindset.

Desirable Knowledge, Skills, Experience

• Good understanding of risks and compliance interaction with delivery teams
• Business Analyst work experience and/or relevant qualification(s)
• Experience in training and developing Product Owners
• Experience/understanding of Cloud-based technology solutions and delivery. Including concepts such as containerization, API Managment gateways, CICD pipleines
• Strong customer focus and mindset

About Admiral Financial Services (AFSL)

Admiral Financial Services (AFSL) is the young, energetic lending arm of Admiral Group. Based in Ty Admiral, we have the freedom to innovate like a small start-up with the fortunate support of Admiral Group.  

The journey started for us when we launched unsecured personal loans in June 2017. We went on to be the first direct to consumer car finance provider in December 2017 and since then, we have gone from strength to strength!

Our vision is simple, we’re creating a special lending business for our customers whilst also ensuring AFSL is a fantastic place to work. 

As a business, it’s important that our staff must be transparent, creative, curious and challenge with care, all whilst being actively involved in our culture.

Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

If you would like to be considered for this opportunity, please complete an online application form. Please note, we are unable to accept CVs via email.

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