Data Analyst

We are seeking a highly skilled and motivated Data Analyst to join our Marketing Business Intelligence (BI) team. This role offers a unique opportunity to work across all Admiral UK insurance products, leveraging data to generate actionable insights that enhance customer experience and drive strategic business outcomes.

About the Team

The UK Customer Data & Analytics department is dedicated to delivering insights that improve customer engagement and satisfaction. It focuses on measuring customer and commercial value across product lines, ensuring a holistic view of performance and opportunity.

Within this department, the Marketing BI team is responsible for:

• Supporting ECRM initiatives through the analysis of customer data and campaign performance.
• Providing data-driven recommendations to inform and shape marketing strategies.
• Designing and maintaining dashboards and reports to monitor key performance indicators (KPIs) and campaign effectiveness.
• Collaborating with marketing stakeholders to optimise campaign performance.
• Conducting A/B testing and other experimental methodologies to improve marketing outcomes.

Skills and Experience Required

We are looking for candidates who demonstrate:

• Proven experience in data analysis, preferably within a marketing or customer analytics context.
• Proficiency in SQL.
• Experience with data visualisation tools such as Power BI, Tableau, or Looker.
• Ability to manipulate and analyse large datasets from multiple sources.
• Strong analytical and problem-solving capabilities with a keen attention to detail.
• Excellent communication skills, both written and verbal, with the ability to present complex findings to non-technical stakeholders.
• A collaborative approach and the ability to work effectively within cross-functional teams.
• A proactive mindset with a commitment to continuous learning and professional development.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

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