About the job
Are you driven by sales, self-motivated, and eager to learn? If so, raise your hand!
Join our Customer Value team where your drive and enthusiasm can shine. We're looking for passionate individuals who thrive in a sales environment, love taking initiative, and are committed to delivering industry leading customer service. If you're ready to take your career to the next level with a company that values your ambition and supports you to Grow & Progress, we want to hear from you!
So, what is the role of a Customer Sales Advisor?
In the role of a Customer Sales Advisor, your goal would be to maximise our value with each call. This involves upselling additional products, such as Multi-Car insurance which covers multiple cars on one policy or Multi-Cover insurance which combines multiple car, van, home and landlord insurance policies into one, which not only generates discounts for our customers but also drives revenue for the business.
As a member of the Customer Value Team, we would need you to:
- Have a sales-orientated mind set
- Provide excellent customer service
- Communicate clearly and effectively
- Work collaboratively with the team
- Demonstrate self-motivation
- Be open to learning
- Be resilient
We believe that everyone has the potential to Grow & Progress, given the right environment and support. Our team is committed to providing the training and resources you need to thrive. Whether you're looking to start a new career or simply want to expand your skill set, this is the perfect opportunity to dive in and Make a Difference.
What’s in it for you?
In addition to the starting salary of £24,636.15, you can earn up to £1,220 in incentive each month.
Our journey is your journey. Every individual, regardless of their role or department, automatically becomes an Admiral shareholder after 12 months of working here, with an annual free share allocation of up to £3,600. As co-owners of Admiral, you don’t just have a stake in the business – you get to Share in Our Future.
There’s so many things make Admiral such a great place to work, we couldn’t possibly put it all into writing! Our culture is something that must be experienced to be believed, so we’ve tried to capture it here. It’s clear, our people love working at Admiral. We hear it time after time in surveys and feedback, and we’re really proud to have been recognised as a Great Place to Work for over 20 years. Behind those awards and that feedback are all the brilliant elements that make Admiral the place Where You Can.
Flexibility and work life balance are important to us, hence why your time will be divided between home and the office.
At Admiral you’re accepted, supported and empowered to Be You. Because you’re brilliant.
The application process
We understand that a lengthy recruitment process can be frustrating, which is why we have implemented a simple three-stage application process. Our goal is to provide you with outcome of your application within weeks, not months. Once you submit your application, a team member will review it. If you're successful, you'll be invited to a brief telephone interview. If you excel in this stage, the final step involves attending a meet and greet at our office. During this session, you'll experience our company culture first-hand, gain insight into the role of a Customer Sales Advisor, and conclude with a final face-to-face interview.
Admiral, Where You Can Be You
At Admiral you’re accepted, supported and empowered to be you. Because you’re brilliant.
We’re proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.
Talent Partner - Claims, Ops & Non-Motor
What areas do you look after?
I recruit for our Operations Department which includes our New Business, Customer Loyalty, Customer Value & Multi-Function teams. To read more about this area please go to our Contact Centre.
Tell us about you and your Admiral story?
I joined Admiral in 2018 with the idea of it being a short stopgap before moving on to something different, however I fell in love with the company's culture and knew within two weeks of starting this would be the perfect place to offer me a long term career. I started as a Motor Claims Handler within the Accidental Loss department before securing the role of Management Support within Accidental Loss after just 10 months. I enjoyed this immensely and had three wonderful years working in Claims before taking on a new challenge joining the recruitment team, with the idea of being able to help new people begin their Admiral journey.
Why would you recommend Admiral?
Admiral is like no other place I have ever worked. Since the moment I joined it has always felt like a family. Admiral is known for its culture, and for good reason. The company is so welcoming to all, and you're encouraged to be yourself. It's true when they say if you enjoy what you do, you do it better! Admiral is supportive and invested in all colleagues and treats everyone as an individual. You really feel like you belong here.
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We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.
Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!
Explore our benefits below to discover Where You Can
Where You Can Be You
Financial & Mortgage
Advice
24-Hour
Ecare
Cycle to Work
Scheme
Annual Holiday
Allowance
Flexible
Working
Simply
Health
Private Health
Cover
Critical Illness
Cover
Where You Can Grow & Progress
Learning and
Development
Educational
Sponsorship
Accredited
Qualifications ILM
iLearn
Online Learning
Buy a Book
Scheme
Developmental
Coaching
Port of
Calls
Internal
Mobility
Where You Can Make a Difference
Groups and
Societies
Socials and Team
Days Out
Multi Faith / Quiet
Rooms
Admiral Community
Fund
Give as You
Earn
Awards and Star
Lunches
Corporate Social
Responsibility
Impact
Hours
Where You Can Share In Our Future
Share
Schemes
Refer a Friend
Bonus
Colleague and Family
Insurance Discount
Group Life
Assurance
Pension
Scheme
Life Event
Loan
Tickets to Sponsored
Events
Tusker Salary
Sacrifice