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Customer Sales Advisor

Cardiff

  1. Full time

About the job

Are you driven by sales, self-motivated, and eager to learn? If so, raise your hand!

Join our Customer Value team where your drive and enthusiasm can shine. We're looking for passionate individuals who thrive in a sales environment, love taking initiative, and are committed to delivering industry leading customer service. If you're ready to take your career to the next level with a company that values your ambition and supports you to Grow & Progress, we want to hear from you!

So, what is the role of a Customer Sales Advisor?

In the role of a Customer Sales Advisor, your goal would be to maximise our value with each call. This involves upselling additional products, such as Multi-Car insurance which covers multiple cars on one policy or Multi-Cover insurance which combines multiple car, van, home and landlord insurance policies into one, which not only generates discounts for our customers but also drives revenue for the business.

As a member of the Customer Value Team, we would need you to:

  • Have a sales-orientated mind set
  • Provide excellent customer service
  • Communicate clearly and effectively
  • Work collaboratively with the team
  • Demonstrate self-motivation
  • Be open to learning
  • Be resilient

We believe that everyone has the potential to Grow & Progress, given the right environment and support. Our team is committed to providing the training and resources you need to thrive. Whether you're looking to start a new career or simply want to expand your skill set, this is the perfect opportunity to dive in and Make a Difference.

What’s in it for you?

In addition to the starting salary of £24,636.15, you can earn up to £1,220 in incentive each month.

Our journey is your journey. Every individual, regardless of their role or department, automatically becomes an Admiral shareholder after 12 months of working here, with an annual free share allocation of up to £3,600. As co-owners of Admiral, you don’t just have a stake in the business – you get to Share in Our Future.

There’s so many things make Admiral such a great place to work, we couldn’t possibly put it all into writing! Our culture is something that must be experienced to be believed, so we’ve tried to capture it here. It’s clear, our people love working at Admiral. We hear it time after time in surveys and feedback, and we’re really proud to have been recognised as a Great Place to Work for over 20 years. Behind those awards and that feedback are all the brilliant elements that make Admiral the place Where You Can.

Flexibility and work life balance are important to us, hence why your time will be divided between home and the office.

At Admiral you’re accepted, supported and empowered to Be You. Because you’re brilliant.

The application process

We understand that a lengthy recruitment process can be frustrating, which is why we have implemented a simple three-stage application process. Our goal is to provide you with outcome of your application within weeks, not months. Once you submit your application, a team member will review it. If you're successful, you'll be invited to a brief telephone interview. If you excel in this stage, the final step involves attending a meet and greet at our office. During this session, you'll experience our company culture first-hand, gain insight into the role of a Customer Sales Advisor, and conclude with a final face-to-face interview.

Admiral, Where You Can Be You

At Admiral you’re accepted, supported and empowered to be you. Because you’re brilliant.

We’re proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.

  1. Full time
  2. Customer Services

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Cardiff

Our Achievements

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Our Benefits

We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.
 
Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!

Explore our benefits below to discover Where You Can

Where You Can Be You

Financial & Mortgage Advice

Financial & Mortgage
Advice

Ecare

24-Hour
Ecare

Cycle to Work Scheme

Cycle to Work
Scheme

Annual Holiday Allowance

Annual Holiday
Allowance

Flexible Working

Flexible
Working

Simply Health

Simply
Health

Private Health Cover

Private Health
Cover

Critical Illness Cover

Critical Illness
Cover

Where You Can Grow & Progress

Learning and Development

Learning and
Development

Educational Sponsorship

Educational
Sponsorship

Accredited Qualifications ILM

Accredited
Qualifications ILM

iLearn

iLearn
Online Learning

Buy a Book Scheme

Buy a Book
Scheme

Developmental Coaching

Developmental
Coaching

Port of Calls

Port of
Calls

Internal Mobility

Internal
Mobility

Where You Can Make a Difference

Groups & Societies

Groups and
Societies

Socials & Team Days Out

Socials and Team
Days Out

Multi Faith / Quiet Rooms

Multi Faith / Quiet
Rooms

Admiral Community Fund

Admiral Community
Fund

Give as You Earn

Give as You
Earn

Awards & Star Lunches

Awards and Star
Lunches

Corporate Social Responsibility

Corporate Social
Responsibility

Impact Hours

Impact
Hours

Where You Can Share In Our Future

Share Schemes

Share
Schemes

Refer a Friend Bonus

Refer a Friend
Bonus

Colleague and Family Discount

Colleague and Family
Insurance Discount

Group Life Assurance

Group Life
Assurance

Pension

Pension
Scheme

Life Event Loan

Life Event
Loan

Tickets to Sponsored Events

Tickets to Sponsored
Events

Tusker

Tusker Salary
Sacrifice

Click here to download our full benefits brochure