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Chapter Lead Software Engineer (Digital)


  1. Full time

Closing date


About the job


This vacancy has now expired. Please see similar roles below...


Job Purpose

We are looking for a Chapter Lead for Software Engineering in Digital. The main responsibilities of a Chapter Lead are to build up the capabilities of the technical people in the Tribe, equipping them with the skills, tools, and standard approaches to deliver functional excellence, and ensuring that they are focused on delivering value to the business. At the same time, we would expect the Chapter Lead to perform as a Software Engineer within their specific functional discipline within their designated Squad. The Chapter Lead takes responsibility for the line management of the technical people within the tribes.

Accountabilities and Responsibilities

  • Recruitment, development and retention of technical resources including career pathway development for all technical Squad members.  
  • Define and set compensation, benefits, and promotions for all members of the relevant Chapter.
  • Provide and apply effective performance management processes and mechanisms supporting Squad leaders and Product Owners in increasing squad performance.  
  • Provide line management duties for all Squad technical members within the relevant Chapter with the view of focusing on coaching and mentoring techniques that align to both agile principles and Admiral values.
  • Support both personal and technical skills development for all Squad level technical members enabling greater Squad operational performance.
  • Provide effective career development for all Squad-level technical members of the relevant Chapter.
  • Enable Squads to meet their expected outcomes by supporting them in problem identification, root cause analysis, and decision-making.
  • Provide an inclusive environment where Chapter members have the freedom and safety to innovate, experiment, and learn from failure.
  • Identify, teach, or sponsor the required software and hardware engineering skills needed to support the development of high-quality code, components, systems, and solutions
  • Owner and role model for applying the following values: productivity, quality, transparency, and openness over internal politics into the Chapters ways of working and production of outcomes.  
  • Provide open and effective communication channels leading to greater knowledge transfer within the Chapter. 
  • Ensure engineering, design and testing standards and practices comply with Admiral IT governance and architectural standards while performing in a heavily regulated environment.
  • Serve as a senior coach and advisor to Agile Squads. Remaining close enough to the Squads to add value and to be a competent manager, while staying far enough away to let them problem-solve on their own
  • Support Squad Leads and Product Owners in knowledge transition between both Squads and the wider Organisation by applying clear and concise communication channels

Key Interactions

  • Regular 1-to-1s with Chapter Squad level technical members.
  • At least 1 annual performance review.
  • Close relationship with Tribe leadership focusing on understanding the development needs of their people.
  • Participate in quarterly Portfolio Sync and weekly Portfolio checkpoint sessions and support teams by helping them remove systemic impediments.
  • Help protect teams from distractions and unrelated or unnecessary work.
  • Work with APMO to establish and monitor staffing needs.

Knowledge and Experience Required

  • Extensive knowledge of customer experience (CX) interaction and integration as part of software development process (can be through scrum/lean agile or standard SDLC).
  • Extensive knowledge and experience with line management through both coaching and mentoring techniques.
  • Knowledge and experience in Scrum development practices, using associated tools for testing and continuous integration & deployment.
  • (Domain Expert) - Extensive knowledge and experience with design & development of Angular, Jutro, React, Html, Azure, Java, K8, Docker, API, UX, DB, SDLC, PC, BC, CC.
  • Knowledge of identification and management of specific engineering, design and testing standards and practices that comply with internal organisation IT governance and architectural standards, while performing within a heavily regulated environment.
  • Knowledge and experience in the use of tools such as: Jira, Confluence etc.


About Admiral

We're Wales’ only FTSE 100 company. We have forward-thinking approaches and provide endless opportunities to test, learn and grow. There's a reason we've been named a Best Place to Work: our progressive culture, core values, and commitment to diversity and inclusion have created a working environment where people share ideas, aren’t afraid to speak up and change things, and above all, feel valued.

Admiral has grown from being a small start-up into a multi-national organisation. The company is constantly investigating new products, services and markets and is now present in eight countries with a diverse product portfolio.

Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this, in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas:

Communication, Equality, Reward & Recognition, and Fun.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

You can also view some of our other key benefits here:



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Our Benefits

As one of our four pillars to our culture, Reward and Recognition is extremely important. We believe that happy staff make happy customers, so we have a huge range of great benefits to make sure everybody has something to smile about! Here are a few of our more popular ones.




Travel Season
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& Societies 


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