Website Manager

We're looking for a Website Manager to join our team at Veygo! 

Why Veygo?

Veygo was founded 6 years ago as part of a pioneering incubation venture ‘Admiral Pioneer’ - created to seed and launch exciting scale ups to disrupt existing marketplaces.  

Veygo has so far seen an impressive 50% YoY growth. We currently provide our customers with temporary and learner car insurance - products designed to make life easier for those wanting to share cars, insure their own car for a short amount of time, or for people learning to drive. 

What makes Veygo different?

• We’re building flexible policies for learner drivers or people looking to share cars once they've passed their test.   
• Veygo provides comprehensive cover to those customers, meaning that the car owner’s insurance policy and no claims bonus is safe if the person borrowing the car has an accident. 
• All Veygo’s insurance is available by the hour, day, week or month and customers can get a quote in minutes.   
• All backed by Admiral, voted Best UK Car Insurance Provider six years in a row by The Personal Finance Awards.  

Whilst our mission today is to put people in control of their own journey our ambition is to create a youth lifestyle brand that take us beyond car insurance.  Disruption is in our DNA and we’re always relentlessly looking for collaborative self-starters and innovators with the desire to challenge how we do things today; to push the boundaries and drive us through our onward growth journey.  Veygo’s culture is vibrant, open, creative, and disruptive.

What the Job Involves:

As Website Manager, you will support the growth team to achieve our commercial targets with your primary focus being our website, undertaking various activities like ecommerce management, CRO, and SEO. This will include working across cross-functional teams to ensure the best outcomes for our users and the business.

You will need prior experience in website management including the ability to edit and manage content within a CMS system. HTML/Design skills will be an additional benefit. You will be expected to have a strong understanding of how modern websites are measured and optimised.

Skills relating to managing, implementing, and measuring split testing are a major benefit.

A strong data-led mindset with strong communication skills will be vital to success, using a mixture of first- and third-party data to optimise and plan website changes. You will also work with data teams across the business to ensure you have the tools you need.

Proactive management, monitoring and optimisation of our websites will be essential to the role.

We work in a high-growth environment with a high rate of change; you will need to be adaptive, responsive, and adept in effective prioritisation.

Role Accountabilities

• Help maintain, update, and improve the website using key metrics to measure success.
• Work with various stakeholders across brand, design, QA and engineering teams to ensure effective and efficient change.
• Utilise internal and external data to measure the potential and success of proposed and actioned website initiatives.
• Support campaigns run across the business by ensuring the website is reflective of our current communications.
• Maintain a plan for in-progress in expected website changes.
• Optimise the website with the aim of providing the best customer experience for users and conversion rates.
• Support the growth team with optimised landing pages and creating journeys optimised for key audiences.
• Ensure the website adheres to technical SEO best practices.
• Work with the content and brand teams to ensure content is optimised for search.
• Work with the content and brand teams to ensure a steady stream of quality content across the website.
• Work with our operation excellence team to limit unnecessary customer contacts.
• Work with our risk and compliance team to ensure content is compliant with any industry requirements.
• Work with our various agencies including our web agency as required to deliver quality web changes.
• Manage a mobile-first approach to web changes.
• Be a customer-first advocate across the business and ensure the website is reflective of that approach.

Who You Are:

• Strong Relationship Builder - exceptional interpersonal skills and the ability to establish and maintain relationships with diverse stakeholders.
• Excellent Communication - Effective communication is crucial for this role as you will be working with stakeholders across the business with competing priorities.
• Collaborative Team Player - A team player who can collaborate across functions, align goals, and foster a positive and cooperative work environment.
• Flexibility and Adaptability: Comfortable working in a dynamic and fast-paced environment. Adapting quickly to changes, navigate ambiguity, and embrace new opportunities and challenges that arise. 
• Multi-tasker – the ability to manage multiple projects simultaneously, on brand, on time and within budget.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration.

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