Technology AI Governance Lead

Reporting to the Technology Governance Manager within Risk & Resilience, the Technology AI Governance Lead is responsible for developing, implementing and continuously enhancing the organisation's AI Governance Framework.

The role provides leadership across all aspects of AI governance, controls, standards, compliance and risk management, ensuring AI capabilities are designed, developed, deployed and operated in line with enterprise policy, risk appetite and regulatory expectations. The Technology AI Governance Lead works alongside the Technology Governance Manager to oversee AI governance initiatives, engaging with key stakeholders across Technology, Data, Risk, Compliance and the wider business.

Responsibilities include designing, implementing and continually improving AI governance processes, including the use of automation and tooling to improve efficiency, transparency and governance maturity. The role is responsible for advancing the maturity of the AI Controls Framework and overseeing the suite of AI policies, standards, guidance and governance artefacts.

Working closely with Line 2 Data & Responsible AI Risk, the role provides governance leadership, subject matter expertise and strategic advice to ensure alignment between first-line delivery and second-line oversight, challenge and assurance. The Technology AI Governance Lead acts as the primary authority and advisor on AI governance matters and supports the safe, responsible and compliant adoption of Artificial Intelligence across the organisation.

Main Duties

• Lead the development, implementation and continuous improvement of the organisation’s AI Governance Framework and associated governance processes.
• Develop and maintain AI standards, controls, guidance, playbooks and governance artefacts.
• Drive the maturity of the AI Controls Framework, ensuring alignment with regulatory requirements, risk appetite and business objectives.
• Embed Responsible AI principles and governance-by-design throughout the AI lifecycle.
• Provide governance oversight and support for AI and GenAI Route-to-Live activities.
• Act as the subject matter expert and trusted advisor for AI governance, Responsible AI and emerging AI regulation.
• Translate regulatory, policy and risk requirements into practical governance controls and business guidance.
• Oversee AI governance compliance activities, assurance reviews and remediation actions.
• Manage AI governance risks, issues, standards exceptions and associated risk acceptance processes.
• Prepare governance reporting, management information, metrics and committee papers for senior stakeholders and governance forums.
• Build effective relationships across Technology, Data, Risk, Compliance and business teams to drive consistent governance outcomes.
• Monitor emerging AI technologies, regulations and industry standards, recommending enhancements to governance frameworks and controls.
• Support the development of training, awareness and capability-building initiatives to promote responsible and compliant adoption of AI.
• Coach and mentor colleagues on AI governance requirements, policies, standards and governance processes.
• Drive continuous improvement through automation, tooling and governance maturity initiatives.

Key Skills, Qualifications and Experience

Essential:

• Subject matter expertise in Responsible AI governance and broader governance, risk and compliance frameworks, with significant experience in Technology Governance, Risk and Compliance roles.
• Strong practical understanding of Artificial Intelligence technologies including Generative AI, Agentic AI, Machine Learning and emerging AI capabilities.
• Experience developing, implementing and improving governance frameworks, policies, standards and controls.
• Experience designing and embedding governance processes and operating models.
• Proven ability to translate regulatory, policy and risk requirements into practical business controls and governance outcomes.
• Excellent stakeholder management and influencing skills, including engagement with senior leadership and governance forums.
• Experience preparing governance reporting, management information and committee papers.
• Strong analytical and problem-solving skills with the ability to balance governance rigour with pragmatic delivery outcomes.
• Excellent communication skills with the ability to explain complex technical and regulatory topics to both technical and non-technical audiences.
• Self-motivated, proactive and able to operate independently in a fast-paced environment.

Desirable

• Experience working within a regulated environment, ideally financial services.
• Knowledge of emerging AI regulatory frameworks and industry standards.
• Experience supporting governance, risk or compliance activities relating to AI or advanced analytics.
• Experience developing governance metrics, controls frameworks or assurance activities.
• Practical experience using Microsoft Copilot, GenAI tools, AI agents or other enterprise AI technologies.
• Experience delivering training, mentoring or capability development initiatives.

Working arrangements

• This is a remote role, with an expectation to attend the Ty Admiral Cardiff office once a month.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

Disability Confident Leader

As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.

If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do email us or contact us on 07386697107. This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.

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