Technical Business Analyst

Technical Business Analyst

Admiral Money are looking for a Technical Business Analyst to join their growing Specialist Mortgages team!

About Admiral Money

Admiral Money is an exciting, new division of Admiral Group. We have the freedom and innovation of a small start up with the security of a large parent company, Admiral. 

The journey started when we launched unsecured personal loans in June 2017. We went on to be the first direct to consumer car finance provider in December 2017. Since then, we have gone from strength to strength and have some exciting plans for the future.

We’re looking for people who are keen to learn, excited about getting stuck in and are ready for a challenge to help us to achieve our aim of creating a special lending business for our customers.

The Role

This is an exciting opportunity to join a growing team that embodies the disruptive spirit of a start-up. With a vision of revolutionising the secured lending industry by driving innovation, enabling unparalleled speed of lending, and cultivating strong partnerships, you will have plenty of opportunity to make a real impact.

The work will vary from day to day as we continually deliver improvements to our digital-first Specialist Mortgage proposition. With ambitious plans to broaden our product range and attain significant market share through a proposition that meets both brokers’ and customers’ needs, your role in delivering a best-in-market customer experience will be a key driver of our success.

As part of the Product Team, you will work collaboratively with the wider Mortgages team. The team will have a mixed skill set, so we don't expect you to be a master of everything involved—although having a passion to learn is essential. The role will work closely with the Product Owner, who will define priorities in support of proposition delivery and growth plans.

The Mortgages Technical Business Analyst role may differ from other business analyst positions you’ve seen. We work “through the lifecycle”, so you will have the opportunity not just to shape and define changes, but also to prove and embed them—seeing your work come to life. This will involve assessing new suppliers and technologies; driving requirements for features and new product development; testing potential changes; supporting the business with adoption; and assessing broker and customer feedback. We will be able to make some simpler changes ourselves and will partner with our IT squad and suppliers for larger-scale or more technical changes.

Strong analytical skills, combined with a sense of curiosity, will help you build on your existing mortgage knowledge and become a subject matter expert in our proposition and product. You’ll drive ongoing improvements and support decision-making through analysis and discovery work with existing and new third parties. Comfortable leading workshops, you’ll gather input from suppliers, the wider team, and other stakeholders, bringing people along with the development and delivery of changes.

Responsibilities

• Undertaking research and analysis to assess issues and opportunities
• Working collaboratively with the Product, Business, and Technical teams to ensure needs are understood and delivered
• Ensuring sign-off of requirements/user stories and acceptance criteria by all relevant parties, including business stakeholders
• Supporting the development of business cases
• Acting as a liaison between wider stakeholders and the product and delivery teams
• Identifying, validating, articulating, and recommending solutions
• Process mapping
• Supporting activities beyond the traditional Business Analyst role, such as product set-up, user testing, procedural documentation, and business change support

Skills and Experience

• Previous experience working in a mortgage or other secured lending environment
• Experience with business and functional requirements analysis and the development of user stories
• Experience working with Commercial Off-the-Shelf (COTS) driven implementations
• Hands-on experience with system changes and user testing
• Strong communication skills to support the successful delivery of change
• Experience supporting implementation and embedding of changes
• Ideally, experience working in fast-paced start-up or start-up-style environments where adaptability is key

About You

• Adaptable, proactive, and a collaborative team member
• Motivated by the opportunity to contribute to a growing team
• Comfortable managing multiple priorities and shifting contexts
• Self-motivated, committed, and quick to grasp new concepts and principles
• Skilled at building strong relationships both internally and with third-party providers
• Excited by the opportunity to help build a new proposition from the ground up

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

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