Supplier Relationship Manager (SRM)
Cardiff
- Full time
About the job
This vacancy has now expired. Please see similar roles below...
"We are looking for an outstanding proven general insurance (home) account relationship manager to push forward the development and implementation of the Admiral Household Claims Supply Chain strategy that establishes Admiral as a top quartile market performer in the household supply chain market.
Responsible for the management and relationships with key allocated suppliers through the lifecycle of contractual agreements you will manage contract performance whilst identifying and delivering additional value into the Admiral Home Supply Chain.
Use recognised continuous improvement methodology to develop best practice and new controls that deliver excellent claims costs, process, lifecycle, and customer experience benefits.
Reporting directly to the Supply Chain Operations/Procurement Manager you will be operating in a highly agile environment whilst running and expanding the existing supplier management team.
Main Duties
- Extensive travel required (post pandemic) to supplier and Admiral offices
- Manage key supplier contracts to ensure business change is supported by external vendors through account management and development
- Support compliance with relevant policies and procedures
- Implement and deliver rigorous governance through supplier relationships
- Identify opportunities to drive value and improve performance of existing and potential suppliers
- Manage capacity, performance and competitive tension panels
- Ongoing deep analytical performance management
- Seek ways to improve innovation in processes, reduce costs, manage and reduce risk and stimulate performance improvement
- Working with key stakeholders to development and implement sourcing and supplier account management strategy for household claims
- Designing solutions that develop great customer outcomes whilst contributing to efficient loss ratio results
- Work closely with Group Procurement to ensure sourcing arrangements are in place for all responsible commodities
- Review existing supplier arrangements for Household Claims Categories
- Ensure key supplier relationships deliver desired business outcomes
- Collaborate with suppliers to identify improvement opportunities
- Maintain commercial market awareness of the household market and associated categories
- Understanding of competitor activity, regulatory and legislative developments
- Maintain a leading competitive edge for household claims
- Deliver account management framework that ensures suppliers are managed in accordance with Admiral values and policies
- Ensure all contractual and regulatory requirements are met at all times
- Identify supply chain failings and develop improvement plans to manage risks to the business
- Develop robust contingency plans that can be implemented during times of disruption or surge
Key Skills, Qualifications and Experience
ESSENTIAL
- Experience of managing domestic household supply chain relationships
- Household claims handling experience
- In depth knowledge of household supply chain partners in UK market
- Broad understanding of principles of insurance, risk management and claims handling
- Regulatory and legislative knowledge
- Well versed with BRN schedules of Rates
- Loss adjusting / property claims management background
- Drying and restoration (fire, flood, EOW) experience
- Major loss (including loss adjusting) experience
- Excellent analytical skills
DESIRABLE
- Dip/Cert CILA/CII
- Track record of working remotely and in isolation
- Risk mitigation assessment skills
About Admiral
Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.
Salary, Benefits and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidates experience. We are happy to see CVs from all candidates who meet the requirements, and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accomodate flexible hours wherever possible.
You can also view some of our other key benefits here; https://admiraljobs.co.uk/employee-benefits/.
- Full time
- Claims
__jobinformationwidget.freetext.LocationText__
Cardiff
Senior Talent Partner - Claims, Ops & Non-Motor
What areas do you look after?
I manage the Claims, Ops & Non-Motor Talent Team and help with various projects around the company.
Tell us about you and your Admiral story?
I have been at Admiral for 8 years. Before joining Admiral, I spent most of my working life in construction. I started as a Handler in Customer Care and worked in a variety of roles before moving to the Recruitment department. Recruitment was always an area that I felt my skills could most be utilised, as cheesy as it sounds, changing people’s lives and giving them the same opportunities that I had was super appealing for me!
Why would you recommend Admiral?
Admiral it’s a company that will offer you all the help and support needed to build an amazing career. There's also lots of free food!
Related jobs
Salary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Law
Department
Law
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
Join Admiral Law’s Quality and Governance Department! Admiral Law’s Quality and Governance Department has recently expanded and formed a brand-new team within our complaints handling function. They
Reference
10648
Expiry Date
01 Jan 0001
Vacancy managed by
Samantha BevanVacancy managed by
Samantha BevanSalary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Group
Department
Claims, Household
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
Are you looking to take the next step in developing your career? Why not start in a multi-award-winning company that prioritises your career growth and development. We are currently recruiting for
Reference
10558
Expiry Date
01 Jan 0001
Vacancy managed by
Dacey ColeVacancy managed by
Dacey ColeSalary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Pioneer
Department
Veygo
Office address
Capital Tower, Greyfriars Road, Cardiff, CF10 3AZ
Description
We’re looking for a Senior Full Stack Engineer to join our team at Veygo! About Veygo At Veygo our world is learner and temporary pay-as-you-go car insurance. We know people's lifestyles a
Reference
10414
Expiry Date
01 Jan 0001
Vacancy managed by
Eden DaviesVacancy managed by
Eden DaviesOur Benefits
Admiral employees work hard to keep us at the top of our industry, and are rewarded for it—with competitive pay, a share package, career growth and development opportunities and some other great benefits, too!
People who like what they do, do it better.
Be You
Financial & Mortgage
Advice
24-Hour
Ecare
Cycle to Work
Scheme
Annual Holiday
Allowance
Flexible
Working
Simply
Health
Private Health
Cover
Critical Illness
Cover
Grow & Progress
Learning and
Development
Educational
Sponsorship
Accredited
Qualifications ILM
iLearn
Online Learning
Buy a Book
Scheme
Developmental
Coaching
Port of
Calls
Internal
Mobility
Make a Difference
Groups and
Societies
Socials and Team
Days Out
Multi Faith / Quiet
Rooms
Admiral Community
Fund
Give as You
Earn
Awards and Star
Lunches
Corporate Social
Responsibility
Impact
Hours
Share In Our Future
Share
Schemes
Refer a Friend
Bonus
Colleague and Family
Insurance Discount
Group Life
Assurance
Pension
Scheme
Life Event
Loan
Tickets to Sponsored
Events
Tusker Salary
Sacrifice