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Supplier Relationship Manager


  1. Full time

Closing date


About the job


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Household Product is searching for a Supplier Relationship Manager to join our expanding team. Household has ambitious growth targets and continues to play a key role within the Admiral diversification strategy.

We are looking for someone to join the team who wants to develop themselves technically and professionally whilst making an impact within the Household department and the entire Admiral business. You will expand your network by working with multiple stakeholders and learn how the business is run along the way.

Job Purpose:
As a Supplier Relationship Manager, you will be responsible for the management and relationships with key allocated suppliers through the lifecycle of the contractual agreements. You will also manage contract performance whilst identifying and delivering additional value into Household Product.

You will also be responsible for monitoring performance of the product and implementing improvements through data insight.

The role is by its nature varied and consists of managing BAU tasks which will include organising, weekly, monthly, and quarterly meetings with suppliers, monthly reporting of key metrics, and ongoing reviews of the supplier’s performance.  

As a Supplier Relationship Manager your main duties will include:

  • Manage key supplier contracts to ensure business change is supported by external vendors through account management and development.
  • Support Compliance with relevant policies and procedures. 
  • Implement and deliver rigorous governance through supplier relationships. 
  • Identify opportunities to drive value and improve performance of existing and potential suppliers. 
  • Ongoing deep analytical performance management. 
  • Seek ways to improve innovation in processes, reduce costs, manage, and reduce risk and stimulate performance improvement.
  • Working with key stakeholders to development and implement sourcing and supplier account management strategy for Household.
  • Designing solutions that develop great customer outcomes whilst contributing to efficient loss ratio results.
  • Work closely with Group Procurement to ensure sourcing arrangements are in place for all responsible commodities. 
  • Ensure key supplier relationships deliver desired business outcomes. 
  • Maintain commercial market awareness of the Household market and associated categories. 
  • Understanding of competitor activity, regulatory and legislative developments.  
  • Maintain a leading competitive edge for Household.
  • Deliver account management framework that ensures suppliers are managed in accordance with Admiral values and policies.
  • Ensure all contractual and regulatory requirements are met at all times. 
  • Identify supply chain failings and develop improvement plans to manage risks to the business. 
  • Develop robust contingency plans that can be implemented during times of disruption or surge. 
  • Ownership and monitoring of MI on how the product is performing and identify areas for improvement at all times being led by the data.

Experience and Skills Required:


  • The ability to forge and maintain strong working relationships with internal and external stakeholders.
  • A commercial mindset and be able to spot opportunities.
  • Good written, verbal and presentation skills
  • Self-motivated and able to work independently.
  • Numerate, with good analytical and problem-solving skills.
  • Positive, excellent team player and ability to work closely with others to deliver results.
  • Should be knowledgeable but also open to new ideas and options to innovate.
  • Organised and able to prioritise workload in line with tight deadlines and working effectively under pressure.
  • Ability to assess the potential impact of emerging issues and opportunities and how to apply them in a business context.


  • Good knowledge of the Household insurance market, and ancillary products such as Home Emergency cover, and Legal Expenses.
  • Experience of managing domestic Household supply chain relationships. 
  • In depth knowledge of Household supply chain partners in UK market.
  • Broad understanding of principles of insurance, and risk management.

Additional Information

  • We will review your CV within 5 working days of application and get back to you.
  • We will give you everything you need to work comfortably from home.

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.



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