Regulatory Conduct MI Manager

(This is a hybrid role, and it requires travel to our Cardiff office regularly)

Regulatory Conduct MI Manager

Excellent opportunity to join our Compliance team as a Regulatory Conduct MI Manager! 

We are looking for someone who excels in analysing regulatory and customer outcomes data. The ideal candidate will be adept at identifying trends in conduct and regulatory data MI, pinpointing regulatory risks, and providing second-line challenge, oversight, and support to the business. 

Job Purpose

As a Regulatory Conduct M.I. Manager, you will support the Head of Compliance, Advice and Monitoring teams to identify appropriate trends and analysis to where conduct/customer and regulatory risk appears and requires challenge and commentary. You will support the Head of Compliance in preparing for senior governance committees with appropriate insight and trends to where regulatory risk lies through M.I. and ensure this is documented and reported upwards accordingly. Becoming a key member in the compliance team you oversee all regulatory standing data reporting reviews before submission providing sign off where required. You will need to work closely with the key business areas to obtain, review and challenge their M.I. from a second line perspective ensuring reported papers and M.I. has a 2^nd line view on them.

Main Duties

• Lead and manage all regulatory standing data reporting (e.g. RegData, FCA data requests), ensuring timely and accurate submissions.

• Deliver second-line insight and assurance on FCA submissions (RMAR, GIVM, GIPP, REP008), providing expert analysis, challenge, and sign-off.

• Drive robust oversight of business conduct, product, pricing, and Consumer Duty MI, offering second-line challenge and escalation where needed.

• Produce impactful trend analysis and assurance reporting for senior governance via the Senior Regulatory Advice Manager and Head of Compliance.

• Collaborate closely with the Advice team to interpret key regulatory and customer data trends, empowering them to challenge stakeholders effectively.

• Leverage expertise from the Regulatory Technical Standards Manager to stay aligned with FCA priorities and emerging regulatory focus areas.

Skills and Experience we are looking for

• Strong analytical skills with a proactive, self-managed approach to identifying trends via MI and data to support senior stakeholders.

• Skilled in stakeholder engagement and collaboration.

• Proven experience in regulatory environments, particularly insurance.

• Confident, objective, and timely decision-maker.

• Degree-educated or equivalent industry experience.

• Excellent report writing, communication, and presentation skills.

• Effective influencer with a strong team-oriented mindset.

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Admiral, Where You Can Be You

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.’’

You can also view some of our other key benefits here.

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