Household Claims Projects and Change is a department withing Household Claims Support. They are split into 3 key areas of delivery; PMO & Digital Governance and Change Management These areas are responsible for delivering value back to the Claims department.
The Project Manager Lead is required to line manage and support a team of project managers working on a variety of strategic Claims projects. You will be expected to ensure quality targets are met and a delivery focused approach is applied throughout, whilst promoting an environment of continuous improvement. You may also manage your own project work and help support other areas of Claims change.
Main Duties
- Ensuring project management governance processes are in place and adhered to.
- Take a proactive role in reviewing team processes, to ensure optimum delivery capability.
- Identify training needs of the project management team and create robust training plans to meet them.
- Support Project Manager’s in identification and managing of project dependencies, risks, issues etc.
- Ensure the team are focused on project delivery and realisation of benefits.
- Ensure all team processes are aligned to the PMO/ Change teams.
- Support the consultancy framework and ensure effective sharing of knowledge and support across the department.
- Ensure the team maintains good working relationships with stakeholders across the business.
- Day to day running of the project team.
- Demonstrate strong project management skills.
- Works closely with IT PMO and Ops PMO teams to share best practice.
- Conduct regular 1-2-1’s.
- To ensure all sensitive information related to any projects are not disclosed to anyone outside of the project group or Claims Change.
- Co - Own and optimise the Project Teams Strategy (consider change).
- Work closely with Senior managers in the department to effectively deliver projects, working with confidentiality and discretion.
Key Skills
- Experience working both independently and in a team-oriented, collaborative environment is essential.
- Strong people management experience.
- Flexible and able to react to project adjustments and alterations promptly and efficiently.
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial, to be able to support project managers.
- Excellent communication and interpersonal skills, written and verbal, at all levels along with strong stakeholder management skills.
- Proven track record of bringing projects to successful completion is essential.
- Ability to think on feet and “outside the box” where necessary and ask “Is there a better way?”.
- Happy to “take the lead”.
- Self-motivated, driven and delivery focused with excellent time management skills.
- Ability to quickly understand new concepts and principles.
- Strong negotiating and influencing skills.
- Effective decision maker.
- Comfort with and acceptance of change, such as role variation and changes in team structure.
- Experience creating and managing project plans, managing risks, issues and dependencies.
Please note - we may close this vacancy early if we receive lots of applications or business priorities change.
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Salary, Benefits, and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
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