About the job
This role requires attendance to our Cardiff office once weekly
We’re looking for a People Partner specialising in Change and Organisational Development to help shape how our organisation evolves.
This is a high-impact role at the centre of transformation. You’ll work closely with senior leaders to design and deliver change that not only drives business performance but also strengthens our culture and improves the experience of our colleagues and customers.
If you’re motivated by making change land well — not just on paper, but in how people feel and work every day — this role offers real scope to influence and make a difference.
Why this role matters
Change is constant in our organisation — from growth and restructuring to evolving how we serve customers. How we deliver that change matters.
In this role, you will:
- Help leaders make better, more people-focused decisions
- Ensure change is delivered in a way that is thoughtful, inclusive, and sustainable
- Balance commercial outcomes with colleague experience and risk
- Build capability so teams can navigate change with confidence
Your work will directly shape how our people experience transformation — and ultimately how successfully we deliver for our customers.
What you’ll be accountable for
You’ll play a leading role in ensuring change across the business is effective, well-managed, and people-centred:
- Partner with senior leaders to shape and deliver organisation-wide change and transformation
- Ensure change lands effectively, with clear plans that balance business outcomes, risk, and colleague experience
- Design practical approaches to change, including tools, frameworks, and communications that support consistency
- Build capability in leaders, coaching them to lead through change with confidence and clarity
- Proactively identify risks and impacts, supporting smooth delivery including consultation and employee relations considerations
- Use data and insight to track impact, improve outcomes, and continuously evolve how we approach change
What success looks like
- Change is delivered smoothly, with minimal disruption and strong colleague engagement
- Leaders feel confident and supported in leading through transformation
- Risks are anticipated and managed effectively
- Change approaches are consistent, scalable, and continuously improving
Essential Skills & Experience
- Experience leading or supporting organisational change, transformation, or restructuring
- Strong stakeholder skills — able to influence, challenge, and build trust with senior leaders
- Confidence navigating complex people impacts, including consultation and employee relations considerations
- A commercial mindset, balancing business outcomes with people experience
- Ability to turn strategy into clear, practical actions
Desirable Skills & Experience
- Experience in a regulated or complex environment
- Experience developing change or organisational development approaches (frameworks, toolkits, interventions)
- Relevant professional qualifications (e.g., CIPD)
Why join us
- Be part of meaningful, organisation-wide transformation
- Work directly with senior leaders and shape key decisions
- Help build a more resilient, adaptable, and people-focused organisation
- Opportunity to develop your impact in change and OD at scale
- Flexible, supportive environment focused on growth and inclusion
We welcome different perspectives
We know that great candidates don’t always meet every requirement. If you’re excited about this role and feel you could make an impact — even if your experience doesn’t match every point — we’d love to hear from you.
We’re committed to building a diverse and inclusive team, and welcome applications from people of all backgrounds and experiences.
Please note - we may close this vacancy early if we receive lots of applications or business priorities change.
Admiral: Where You Can
We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.
Disability Confident Leader
As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.
If you need any adjustments or support with your application or during the recruitment process, just let us know. Please email Abbi.James23@admiralgroup.co.uk or contact us on 07796 039828. This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.
#LI-AJ1
Talent Specialist
What areas do you look after?
I currently look after our Corporate Services area.
Tell us about you and your Admiral story?
I initially joined Admiral Money in their Collections Department before moving to the Talent Acquisition Team.
Why would you recommend Admiral?
I’d recommend Admiral for the incredible growth opportunities within the company, there are so many development initiatives, your career can really be what you make it!
Guidance for using AI during the hiring process
We welcome you to use AI tools to support your application if you choose. Your use of AI won’t affect how you are assessed. However, if you do decide to use it, we encourage you to use it thoughtfully and effectively.
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We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.
Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!
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