Mortgages Administrator

An exciting opportunity has arisen for a Mortgages Administrator to join the team at Admiral Money. 

Please note: This role requires the succesful candidate to work from the Cardiff office at least 3 days per week.

About Admiral Money

Admiral Money is an exciting, new division of Admiral Group. We have the freedom and innovation of a small start up with the security of a large parent company, Admiral. 

The journey started when we launched unsecured personal loans in June 2017. We went on to be the first direct to consumer car finance provider in December 2017. Since then, we have gone from strength to strength and have some exciting plans for the future.

We’re looking for people who are keen to learn, excited about getting stuck in and are ready for a challenge to help us to achieve our aim of creating a special lending business for our customers.

The Role

This position is an entry role within our Mortgage sales operation team and will be a platform to build on existing knowledge and an opportunity to learn new skills with ‘on the job’ learning for potential progression within the team.

Working alongside and supporting a team of Broker Sales Executives, you will be assisting with the processing of Mortgage Applications from initial enquiries to completion whilst surpassing broker and customer expectations. You will be expected to work to set service levels and will give Pre & Post Completion Support to include chasing the case submission packaging documents and assisting with other Adhoc duties.

Key Responsibilities

• To ensure the straightforward running of Sales through to completion by gathering and chasing documents from Broker Intermediaries, customers and third parties
• Supporting the sales team in all clerical and administrative tasks while liaising with other departments
• Assist in Intermediary visit, including preparing of MI and training material.
• Work closely with the Sales team in delivering the teams sales strategy and budgets
• Assist with tasks relating to broker onboarding and ongoing due diligence

Skills

• Excellent organisational, time management and communication skills
• Ability to learn new skills quickly
• Technology Skills
• Ability to work independently and within a team
• An eye for detail

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

Admiral, Where You Can Be You

At Admiral you’re accepted, supported and empowered to be you. Because you’re brilliant.

We’re proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.

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