About the job
We are currently seeking a proactive and experienced IT Environments Manager to oversee the planning, coordination, and governance of all non-production environments across the software delivery lifecycle. This role is critical in ensuring that development, testing, and staging environments are stable, secure, and fit for purpose, enabling high-quality and timely software delivery.
The successful candidate will work closely with Release Management, Delivery Leads, Solution Architects, and Heads of Capability to align environment strategy with delivery needs, manage environment conflicts, and drive continuous improvement in environment provisioning and usage.
Key Responsibilities
- Own and manage the lifecycle of all non-production environments (development, test, staging, etc.).
- Coordinate environment availability, scheduling, and usage across multiple delivery teams.
- Collaborate with DevOps, Infrastructure, and Application teams to ensure environments are provisioned, configured, and maintained effectively.
- Implement and maintain environmental governance, including access control, data management, and change tracking.
- Identify and resolve environment-related issues, conflicts, and bottlenecks.
- Support release planning by ensuring environment readiness and alignment with release schedules.
- Drive automation and standardisation of environment provisioning and configuration.
- Maintain documentation and reporting on environment usage, incidents, and capacity.
- Act as a key point of contact for environment-related queries and escalations.
Technical Excellence & Best Practices
- Strategic Environment Planning – develop and maintain an environment strategy aligned with the release schedules.
- Environment Lifecycle Management – oversee provisioning, configuration and environment refreshes.
- Close coordination with Release Management to minimise conflicts and environment downtime.
- Plan environment maintenance windows with minimal disruption.
- Environment governance – maintain a centralised list of environments (including environment ownership, purpose and configuration details).
- Optimisation – optimise resource usage to reduce costs and improve efficiency.
- Collaboration – act as a bridge between development, QA, operations and Release Management team.
- Risk Management – identify and mitigate risks related to environment downtime and configuration drift.
Experience Required
- Proven experience managing IT environments in a complex, multi-team delivery setting.
- Strong understanding of software development and release management processes.
- Familiarity with CI/CD pipelines, infrastructure as code, and cloud platforms (e.g., Azure, GCP).
- Excellent stakeholder management and communication skills.
- Strong problem-solving and coordination abilities.
- Experience with environment monitoring, configuration management, and automation tools.
Desirable Skills
- Experience with containerisation (e.g., Docker, Kubernetes).
- Knowledge of ITIL practices related to environment and release management.
- Exposure to data masking and test data management practices.
- Familiarity with tools such as Terraform, Ansible, Jenkins, or Azure DevOps.
Behavioural Competencies
- Analytical Thinking: Breaks down complex environment issues
- Adaptability: Responds constructively to shifting priorities and responds positively to change.
- Initiative & Innovation: Anticipates environment-related issues before they impact delivery.
- Decision-Making: Takes informed and timely decisions balancing risk, value, and urgency.
- Collaboration: Works effectively across teams, builds trust, and shares knowledge.
- Communication: Communicates clearly and appropriately for the audience, including stakeholders.
- Customer Focus: Consistently considering the needs, expectations, and impact on internal and external customers when managing environments.
- Accountability: Takes ownership of deliverables.
- Strategic Awareness: Creates an environment strategy to support business and technical objectives.
Admiral: Where You Can
We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.
#LI-OF1
Talent Specialist - Tech & Data
What areas do you look after?
I am currently Talent Specialist in the Tech area.
Tell us about you and your Admiral story?
I joined Admiral in 2023 as a Claims Handler. After 10 months at Admiral, I joined the Talent Acquisition Team as a Candidate Engagement Consultant, before being promoted to Talent Specialist in the IT Business Technology Group area.
Why would you recommend Admiral?
Throughout my career I have always heard wonderful things about Admiral. I am lucky to finally be part of this amazing company. The culture, work/life balance, and values of Admiral are a few of the many reasons why I would recommend Admiral. I have had the opportunity to progress quickly, and I thoroughly love what I do.
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