Department Coordinator – Group Risk Central Office

Department Coordinator – Group Risk Central Office

We are looking for a proactive and organised Department Coordinator to support the Central Office within the Group Risk Management & Sustainability Function, with a wide range of communication, engagement, training, and performance-related activities. This is a dynamic and varied role that plays a key part in enhancing team culture, improving internal processes, and supporting learning and development initiatives.

This is a fantastic opportunity for someone to showcase their innovative, creative and organisational skills and role requires dynamic cross-functional interactions and partnerships and will therefore, give the successful candidate exposure to the UK, EU and other international businesses within the Group.

Main Duties

• Assist with internal communications, including weekly newsletters, event agendas, and promotional materials using tools like Canva.
• Manage and update engagement platforms (e.g., SharePoint, Viva Engage), ensuring content is current and tracking interaction data.
• Design and distribute feedback tools for events, training, and initiatives; analyse responses to support continuous improvement.
• Support branding and rebranding efforts, including visual assets, signage, and coordination with Facilities for updates.
• Assist with planning and logistics for internal and external events, including attendance tracking, communications, and stakeholder coordination.
• Promote engagement and recognition initiatives aligned with Admiral’s cultural pillars, such as training certifications and awards.
• Coordinate and support training activities, including Lunch and Learn sessions, LinkedIn Learning pathways, and scheduling internal/external training.
• Maintain accurate training records by uploading data to iLearn and following up on overdue actions to improve performance metrics.
• Develop and manage onboarding materials and induction programmes for new starters.
• Collaborate with teams to identify and address emerging training needs, including regulatory and risk-related topics.
• Contribute to the planning and delivery of large-scale learning events like the Trust Symposium, including agenda development and logistics.
• Organise translations for mandatory training modules and support compliance with training requirements.
• Collect and maintain data for performance dashboards to inform strategic decisions.

Key Skills, Experience & Qualifications

• Excellent communication and interpersonal skills, with experience in drafting internal communications and engaging diverse stakeholders.
• Proficiency in digital tools such as Canva, Microsoft Office (especially PowerPoint, Word, and Excel), and familiarity with platforms like SharePoint and Viva Engage.
• Strong organisational and project management abilities, capable of coordinating events, training sessions, and communications across multiple teams.
• Data management and analytical skills, including collecting, uploading, and interpreting data for dashboards, training records, and feedback analysis.
• Understanding of learning and development processes, including onboarding, training coordination, and use of platforms like iLearn or LinkedIn Learning.
• Creative and proactive mindset, with the ability to generate ideas that enhance engagement, recognition, and team culture.
• Attention to detail and accuracy, especially when handling data, creating content, or managing logistics.
• Team-oriented approach, with a flexible attitude and willingness to support broader team initiatives.