Data Analyst

Data and technology take centre stage in delivering Admiral’s market-leading products, and we have a large Advanced Analytics function that builds and deploys machine learning and artificial intelligence solutions for all business areas, including Pricing, Marketing, and Claims. 

However, we don’t like to stand still and with over 4 million interactions with our customers every day, we have a lot of data that can be put to good use. Now that we have an established, experienced function, we are focusing on growth, and looking for a Data Analyst to join our Text Analytics team. 

The Role

The role sits within the Text Analytics team where we carry out analysis of text data sources. Our focus is on building a robust and scalable text analytics pipeline and improving analytics on existing data sources, whilst also exploring new data sources. You will have a chance to make a significant impact on our success by improving upon existing processes, building reports and dashboards to support this and working closely with operational areas to ensure maximum functionality is being extracted.

About you

We are looking for an enthusiastic logically minded individual, who can think creatively around a brief and challenge, as necessary. You must have a keen interest in programming and analytics, have good problem-solving skills. You’ll need to be comfortable working independently or as part of a team, developing code to a high standard. 

Responsibilities

Your role will include:

• Developing an in-depth understanding of our text analytics pipeline enabling you to identify areas and opportunities for design changes, development and efficiencies. 
• Taking responsibility for management and delivery of customer departments’ reporting and case management needs, liaising with them and other relevant stakeholders.
• Creating new, and improving upon existing, regex categorisation of text-based feedback.
• Supporting ad-hoc stakeholder requests for analysis of survey results.
• Testing the impact of code changes in a development environment.
• Designing, developing, and integrating new reports and dashboards for text analytics output using Looker. Presenting analytical findings in clear and concise manner.
• Collaborating in migrating existing processes to GCP.

Skills and experience

Essential:

• Experience with Python or R programming
• Excellent communication skills with the ability to tailor communication across a range of technical and non-technical audiences 
• Strong problem-solving skills, with a desire to learn and take on new challenges
• Attention to detail

Desirable:

• 1+ years’ experience working in a Data Analytics, Customer Analytics, Data Insight or Data Engineering Team in a business setting. 
• Experience creating dashboards in a reporting tool (Looker or other)

About Admiral 

Admiral Group is a FTSE 100 Financial Services company with a presence in eight countries. The company was set up in 1993 as a car insurance specialist, but since then the Group has expanded in other countries and other insurance verticals such as household and travel insurance, in loans, price comparison platforms, and has developed innovative products.

Admiral’s philosophy is that ‘people who like what they do, do it better’ and Admiral is proud to offer an open culture where achievement is rewarded and recognised and where coming to work is exciting every day.

Location

We are open to discussion around remote working possibilities (UK only). Our whole business is working in a hybrid mode (1 day at the office per week) but we do offer flexibility depending on your location. Please do not hesitate in querying this with the Recruitment Officer if needed.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience and the level of role you wish to be considered for.

We are happy to see CVs from all candidates who meet the requirements across our various opportunities and will be happy to discuss the remuneration package with you.

As the only FTSE 100 Company headquartered in Wales and ranked one of the best big companies to work for by the Sunday Times, Admiral is an exciting place to take your career. We are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure colleagues have a great work-life balance; it's one of the reasons we are proudly the only company to have been named one of the Best Companies to Work For every year since 2001. We want you to have an element of freedom to define a working lifestyle that supports this, so we accommodate flexible hours wherever possible.

You can also view some of our other key benefits here; https://admiraljobs.co.uk/employee-benefits/.

If you think this role is for you and would like to be considered for this opportunity, please click “apply now” to complete an online application form.

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