Conduct & Risk MI Manager

Excellent opportunity to join our Risk function here at Admiral as Conduct & Risk MI Manager!

Role Purpose

The Conduct & Risk MI Manager plays a key role within the EUI Risk & Compliance function, providing second‑line oversight, challenge and insight across regulatory, conduct, customer and operational data. The role is responsible for identifying trends in conduct and risk MI, assessing emerging regulatory risks, and ensuring timely escalation, clear commentary and robust reporting across senior governance forums.

Working closely with the Risk & Compliance department, Compliance Advice & Monitoring teams, and first‑line Product, Pricing, Customer and wider business functions, the position delivers high‑quality analysis that strengthens governance, enhances customer outcomes and supports regulatory compliance, while maintaining strong engagement with senior governance committees.

Key Responsibilities

Conduct & Customer MI Oversight

• Provide second-line analysis, commentary and challenge of Conduct, Product, Pricing, Customer and Consumer Duty MI produced by first-line business areas for governance committees.
• Identify emerging trends and insights across regulatory, conduct and customer outcome data, ensuring timely escalation of material risks.
• Work closely with the Compliance Advice team to ensure conduct and customer MI trends are understood and inform their stakeholder engagement.

Risk MI Oversight

• Provide second-line analysis, commentary and challenge of risk focused data such as Risk & Control Self-Assessment, Risk Events and Key Risk Indicators.
• Identify emerging trends and insights across risk management
• Work closely with the Risk team to ensure risk MI trends are understood and inform their stakeholder engagement

Regulatory Data & Reporting Oversight

• Provide second-line analysis, commentary, challenge and sign-off for FCA submissions including RMAR (quarterly/half-year), GIVM, GIPP attestation data, REP008 and ad-hoc FCA requests.
• Oversee all regulatory standing data reporting reviews prior to submission, ensuring appropriate second-line scrutiny and sign-off.

Reporting

• Provide support in the development of the Risk Management Committee reporting structure and packs
• Provide support to the Risk Governance team in the provision and preparation of RMC and BRCC reporting

Governance, Insight & Reporting

• Produce second-line analysis, trend insights and assurance reporting to senior governance committees.
• Support the Head of Compliance in preparing materials, insights and regulatory risk commentary for senior governance forums.
• Ensure MI presented internally or externally includes a clear second-line view and challenge, with well-documented commentary and rationale.

Essential Skills & Experience

• Previous experience of working with Conduct or Risk MI
• Excellent understanding of Risk Management and/or Compliance
• Expert analytical capability, with the ability to identify trends and risks within complex MI
• Strong report-writing skills and collaborative team approach
• Highly proactive, able to self-manage and support senior stakeholders.
• Strong stakeholder management and influencing skills
• Experience working in a regulatory environment, ideally within insurance.
• Customer-focused mindset with strong communication and presentation abilities.

Desirable Skills & Experience

• Prior experience of working within Insurance.
• Degree-level education 

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

Disability Confident Leader

As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.

If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do email helen.hunt@admiralgroup.co.uk, contact us on  07796 062776. This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.

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